Consumer Complaints & Reviews in Altoona, Pennsylvania, United States / owner complaint

Dec 20, 2018

I was donated a cake for my nephew when I went to pick it up they told me I also won a cake for Penguins game contest. The female manager that was working gave me the winner cake and also donated cake after she decorated it and the next day I got a rude email from Mathew Fownes that wa...

Red Lobster Hospitality / management

Sep 22, 2018

I want to keep this completely anonymous please, I do not want anyone to know this was me. A manager at my store, Stacie, has some type of disorder and she is not treating most right. She makes me want to quit but I love my job! She can be the SWEETEST, but tonight 9/22/2018, she screamed...

Firestone Complete Auto Care, Altoona PA / brake check

Sep 18, 2018

I had my 2005 Ford Explorer rear brakes checked for a noise. The mechanic said it was a wheel bearing that was just starting to go bad. He said he could fix it but I did not have the time that day to wait. I asked if it would be OK to drive and told him that I drive pretty far every day to...

Sheetz / food made incorrectly

Sep 18, 2018

I ordered a BLT sandwich at Sheetz Store #14. When I got home and unwrapped my sandwich I had a bacon sandwich. My sandwich was made with bread, mayo and bacon. I've attached a picture of the order slip that clearly states lettuce and sliced tomatoes. I called the store and they said I can...

Petco Animal Supplies / guinea pig

Sep 15, 2018

I went in to petco today to buy things for my guinea pig and happened to see another guinea pig in a separate cage from the others with an EXTREME eye infection. Her eye was barely open and had a bunch of yellow crusts around it. I couldn't see her other eye but I assume it was the same...

Greyhound Lines / ticket and service

Sep 10, 2018

I purchased a ticket online for today from Altoona PA going to Pittsburgh PA leaving out at 2:30 I called corporate and told them the city bus where I'm at was running late and I wouldn't make it on time to get on bus I was told to contact the Altoona PA station and it's up to them if they...

Sheetz / food

Aug 03, 2018

i went to the Beale Acenue store on my lunch break and it's always busy so i hurried and ordered my food as soon as i got there so i could be back to work and eat my food within my 30 minute break. The food don't take long so they called my number and gave me my salad . i drove 10 minute...

American Airlines / paying over 800.00 for two airline tickets to milwaukee wisconsin only to be bussed

Jul 27, 2018

Too whom it may concern we bought 2 airline tickets 1 year ago to MKE only to be delayed 4 different times due to flight crew problems in Phile on our return. Also airplane mechanical difficulty.This was very time consuming to us especially when we ended up on a bus bound for O'hare and we...

American Automobile Association / / towing, roadside assistance

Jun 23, 2018

Thursday 6/21/18 our car wouldnt start, it was 12:30 AM, when barely ANY cars would be on the road to break down. We called for a tow truck somewhere around 12:36AM were quoted a time of "within 2 hours" which i already think was complete bull because, as stated earlier, it was during a...

Harley Davidson / part quality

May 17, 2018

Recently purchased spark plugs for 05 ultra, thinking that the plug stripped out the hole because it wouldn't torque ordered new head. Mechanic notice defective plug, thought you would want to know. Aside from time, and cost of new plug and diagnostics I was at least not out a lot more...

Sheetz / bug in my salad

Apr 19, 2018

I was working nearby this location. I put my order in online to pick up at the drive thru. I picked up my food and went back to work on my lunch break. I started mixing up my dressing in my salad and started eating it. After a few bites, I saw something in my salad. When I took it out, I...

Ford Motor Company / ford edge 2017

Mar 29, 2018

I retired at 67 years. In anticipation of retirement, I saved enough money to purchase the "car of my dreams" a Ford Edge (2017). Now, less than 6 months and 600 miles later it has become the the car of my nightmares. Thus far, the car has failed to start four times and was taken to the...

Sheetz / subs / bread

Jan 01, 2018

Hi my name is Rose and i stop almosy dailu at the sheetz in altoona in 6th avenue. I have a complaint about The bread you changed the hoogie to. It is horrible and makes it hard to eat. If i wanted a sandwich i would order one. With the new bread nothing ever stays on it. Especially the...

Toyota / 2012 tacoma secondary air injection switching valve stuck open

Nov 30, 2017

2012 Tacoma Secondary Air Injection switching Valve stuck open Bank one and Bank 2. Error code P2442. I have been having trouble with my truck going into limp mode because of the Air injection switching valve having a design problem and Toyota is a ware of this issue and is not doing a...

A.C. Moore / management

Nov 19, 2017

I am writing to complain about a manager that is at your store in Altoona Pennsylvania his name is Russ something like that I think it's Russ... the transaction number for my receipt is 92387 store 51 in Altoona Pennsylvania I had purchased three three white lanterns and two gold lantern...

Dollar General / termination

Oct 04, 2017

First and foremost I would not work again at DG. I worked at the Saxton Pa store from May 2000 -July 2002 and enjoyed my job and only left because needed better wages and health insurance. I have done some thinking and I do not ever remember not being present during my drawer for the shift...

Big Lots / running of store

Sep 06, 2017

Tall older gentlemen putting out merchandise while customers are trying to shop and had no concern that they could not get past his mess of empty boxes and merchandise blocking whole aisle. Had a skid blocking the aisle with paper products and you could barely get a cart through and there...

Olive Garden / my gift card.

Aug 20, 2017

I had a gift card with 20.00 on it and the waiter said there was nothing on it. He also told me it's because when we used it before we didn't change the slider for the tip! I know this is wrong because I always put 0 because I like to give cash for a tip. I wanted my card back and he said...

Kentucky Fried Chicken [KFC] / food poisoning

Aug 07, 2017

My family of 7 was returning from an amusement park and we stopped at the KFC in Altoona, PA, next to the Logan Valley Mall. Only 2 of us purchased and ate chicken strips and both of us were very sick that night. The dining room had already closed, but the drive-through was still open. The...

Sheetz / sliders cheeseburger

Jul 27, 2017

My name is Don I love Sheetz period I was at the greenwood store in altoona tonight 7/27 and purchased $28 in food and other items I ordered 3 cheeseburger sliders which I love and also Mac and cheese I left I live 2 mins away from the store I got home and my cheeseburger sliders were ice...

Sheetz / service

Jul 26, 2017

On July 26, 2017 when purchasing a salad in the drive thru at 3:24. The cashier never returned my debit card and sheets card. I was not aware at first. I called at 9:55ish to see if it was there and the manager said they did not have it. After checking all my bags when I returned home, I...

Dollar General / cleanliness of store

Jul 15, 2017

The dollar general store number 10120 in Altoona, PA has to be the dirtiest store I have ever been in. I don't think they have ever washed the floor since the store opened years ago. They seem to only sweep the floor once a week if at all. The store isn't stocked well either . There only...

Burger King / customer service

Jul 02, 2017

Went to BK at 300 W. Plank Road Altoona, PA on 7/2/17 for lunch. One associate was doing paperwork on the front counter where you receive your order. He had papers scattered all over the counter. There was also approx. 10 empty plastic ice bags strewn all over the the counter. The counter...

Sheetz / employees

May 09, 2017

I order a HOT chocolate and waited over 7 mins and when I finally received it I walked out of the store to take a sip and the lid was not on tightly so I had hot coffee down my shirt and pants, this is unacceptable I expect more from this company and all it's employees it has, I then...

Home Depot / emco storm door

Apr 14, 2017

Long story short, I made two trips (1/2 hour drive) to the store to purchase a screen door and three phone calls, only to be treated badly by the so-called manager "Jesse", on my final attempt to order my door. I was quoted a price on my first visit to the store, which the price was also...

Panera Bread / quality of food

Mar 24, 2017

Ordered food tonight at 9:30. I asked for half a Caesar salad and a cup of broccoli cheddar soup and a baguette, usually my favorite meal. First, I was told they are "out of" Caesar dressing. So I just got the soup and bread (and drink), both of which were terrible-- the soup had a grainy...

Zales / a ring

Dec 03, 2016

I purchased a ring from an estate for Christmas from my parents( they gave me money) I had other business with sales looking for a setting and was stopping so I decided to take some in to be cleaned and verify diamonds...well being pave chips she tried about 5 xs to get a reading the...

McDonalds / parfaits

Nov 15, 2016

not a good end of the day when after ordering my daughter and I Parfaits, they wasn't dated when made and they was watered down and looked mixed, we did not go back cause we went through drive through, The wait was so long, and when we got home to eat them that's when I got even madder and...

Boost Mobile / unethical behavior

Aug 29, 2016

I was with Straight Talk for the last few years. Always paid for the unlimited plan with 5gb of data. Had to call customer service and that alone made me switch to Boost Mobile... wow, seems like the same customer service reps. Rude on the phone, won't get a supervisor, can't understand...

LG / top load wash machine

Feb 10, 2016

If you have money to throw away buy LG laundry products. bought, "Top of the Line" LG washing machine. From the day it was installed did not work. Called service was told would be a service charge to send repairman to service "new" appliance. Still does not work correctly. Piece of feces.

Aspen Dental / appointment

Jan 02, 2016

My insurance advised me to get a dental checkup of which for a $15.00 copay, I was to receive cleaning, x-rays, and a check-up. So I made an appointment with Aspen Dental, who I was told(by Aspen Dental)that they accepted my insurance. When I made the appointment and when I checked in at...

Petco / live animals

Dec 30, 2015

Today I went into the new Petco in Altoona PA and was shocked to see the condition of the animals there. They had new baby ferrets, these poor babies had no water, no toys, no litter box, no food and no hiding area, only the gray material on the bottom of their cage. There were several...

Aspen Dental / substandard dental work

Jul 09, 2013

Where do I begin? Aspen Dental is the "Fast Food" of dental care, honestly, I spent $1400.00 out of pocket and every one of the fillings fell out within 2 years .Other dentists were appalled at the lack of quality and sub-standard workmanship...folks save your money ...find a reputable...

Plenty Of Fish / can not upload pictures

May 11, 2013

I have a plenty of fish account and I can not upload anymore pictures it comes up a message saying to come to this website. My user name is lovelylindsey will you PLEASE make it so that I am able to add new pictures..

Sheetz / food is always terrible

Aug 31, 2011

Every time I get food from sheetz it is horrible. The nachos grande is more like nachos babmino I get vegi wraps too and they are always skimpy The pizza I just got was burnt in some spots and raw in others. And maybe the worst thing of all is the damn noise that the computers in the...

Macy's Paycheck / missing mail

Jan 31, 2011

A week ago today, I had been told that my employer was reissuing my check and sending it to my address. I wad told it would take 2-3 business days but, I have yet to receive it. Let me also say the they rarely deliver mail because "my address doesn't exsist" according to them.

Olan Mills / No pay for weeks.


Beware of employment with Olan Mills Portrait Studio!!! You will not be paid until you make 10 different phone calls. I was to be paid & didn't receive my pay I was told I would get when I was to get it. I have waited two weeks for a paycheck. / Withdrew money from my account without my authorization


On or about July 17, 2010, your company withdrew $34.19 from my account and thus caused it to become overdrawn. the check number given was#2090. I did not authorize this transaction. Your customer service center canceled the transaction giving me a conformation number of #5194542. I am...

Dean Patterson Chevrolet / SUCKS


Poor, Poor, Poor Service... What does quality assurance mean to Dean Patterson Chevrolet? Well let me tell you my story. My truck, sold by Dean Patterson, a 2006 Silverado 1500 Southern Comfort Edition, average price of $40000, now has 17500 miles. The GM 3 year/36000 mile warranty will...

Walmart Altoona And Duncansville PA / milk


Walmart in both Altoona and Duncansville PA have stopped carrying milk produced by local farmers and milk processors. The reason they gave was that they wanted the lowest milk price possible. This is false because PA sets the minumin price for milk sold in PA. It appears as if Walmart...