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Consumer Complaints & Reviews in Utica, New York, United States

Family Dollar Stores — gain liquid detergent. return policy

I purchased my Gain Laundry Detergent on 10.21.18 I had went back on Tuesday 10.23.18 to return it because it wasn't the one my mom wanted. It wasn't opened or anything. I asked the lady if I can return it. She opened it& told me no. I'm wondering why I couldn't return the product with a...

Utica Retail Stores  · Oct 24, 2018

Bank Of America Corporation — call center in utica ny

I am writing to complain about an employee that answered my call from the call center in Utica NY. Her name is Rebecca and claims she could not give me her last name, Her mangers name is Rich. Rebecca stated that this was the only call center in Utica NewYork. I had a couple of question...

Utica Banks  · Oct 10, 2018

US Dept of Ed AFSA — in reviewing my credit report (2018), I came across one of few loans taken out against my name, dob, ss number, listing me as a cosigner.

Name: Jeffery Bennett, address: 2794 Valentine Ave. 3i, Bx., NY 10458. Today's Date: 9-21-18 I am listed on an Account Number [protected], , opened 8-27-12, in which I am listed as cosigner. Approved amount $ 3500. Status appears to say closed 12/2012. I have never opened up a loan with...

Utica Loans  · Sep 21, 2018

Geico — issue regarding claim # [protected]

On May 17, 2018 I, Nicole Testa, was struck by Nicole Vasquez, who has "Geico Commercial" for her car insurance. The accident was supposed to be filed under Ms. Vasquez's insurance policy due to her being at fault, which is verified through the police report, witnesses, and the ticket...

Utica Unauthorized Charges  · Sep 17, 2018

Days Inn Hotel, Genesee St Utica NY — hotel emails us and discredits us and demoralizes us

***This is just one of the slickest and most unbelievable things to ever happen to us Sep 3, 2018, at 6:31 PM, Days Inn Utica, NY wrote: SARAH I feel sorry that you felt unwanted at our hotel. We reviewed your complaints carefully and investigated. The day prior to your check in, the room...

Utica Travel & Vacations  · Sep 04, 2018

Dollar Tree — cleanliness, empty shelves, management

I I have shopped at the 32 Auest Ave. Utica N Y #1403 since it opened and have never complained about anything, but I have been very disappointed with the cleanliness and not having things on the shelve for weeks. I mentioned it to the cashier a few weeks ago and had to go to another...

1 comments Utica Retail Stores  · Aug 19, 2018

Dollar Tree — cleanliness of the auert ave, utica, new york store

I have shopped the 32 Auert Ave, Utica, NY store # 1403 for a long time, but recently the store has become extremely unkept and dirty. The floors look like they have not seen a vacuum cleaner or broom in weeks - and the carpet is absolutely filthy - multiple large stains throughout the...

Utica Retail Stores  · Aug 15, 2018

Recuved items — two shirts I order one is damaged and second is too small

I have contacted the customer support, about items that were not in my order history and I need to return two of them. One has damage on the side and fits very small and the other one is fine but once again if it's very small. As I've stated in three emails it does not show up underneath...

Utica Clothing, Shoes & Acc  · Apr 19, 2018

Google — gmail

Pertaining to G Mail, my complaint is that email not correctly addressed to me at "[protected]@gmail.com" is being directed to my email account. Most of this is unwanted advertisements and are directed into my spam folder, some days with up to a hundred or more. One example is sent to...

Utica Law & Civil Rights  · Feb 19, 2018

Hostess Brands — ding dongs

We just purchased a box of Ding Dongs for our grandson today.(Dec.2, 2017) When he went to open one to eat, the chocolate coating crumbled. So I proceeded to open one also. It did the same thing to me. Now the date on the package says best buy Dec.15, 2017. They tasted good. This is just to point...

Utica Food  · Dec 05, 2017

Family Dollar Stores — customer service complaint

I went into one of your stores in utica, ny 13502 it is located on genesee st in south utica every time i shop there the line is rediculous only one register open 2 shut down i procided to ask the manager which walked by the long line 3 times i asked him if he could please open another...

Utica Retail Stores  · Oct 05, 2017

Days Inn — manager refused to let two friends meeting in my room into the hotel!

I checked into the Days Inn Utica, NY where I have been a guest many times in the past. Two of my friends from out of the area were going to meet me at the hotel after their trip. I was going to let them use the shower and then the three of us were going out to dinner. I was then going let...

Utica Hotels  · Sep 03, 2017

Panera — charged my panera card and order had timed out.

I swiped my Panera card and placed an order on the Kiosk machine I turned to ask the worker a question and when I looked back it had timed out on me. When I went to re-do the order I swiped my card again and it claimed I didn't have any money on it. Which I knew that I did but I believe it...

1 comments Utica Food  · Feb 22, 2017

ACS (Affiliated Computer Systems) — Unlawful use of a social security number as a student loan identifier

On approximately June 2015, I pulled my credit reports only to find that ACS, otherwise Affiliated Computer was using my entire social security number as loan identifier. I contacted the company by several letters and a couple of e-mails in regards to this unlawful use. It took me 6 month...

Utica Business & Finances  · Jul 19, 2016

Family Dollar — expired pizza/rude manager

On January 2, 2016 I bought a tombstone supreme pizza from family dollar in utica ny on genesee St. When I got home I went to go make it for my family an the pepperoni was brown looking.. So I looked at the expiration date an it was dated august 31 2015. That's when I called the family...

Utica Retail Stores  · Jan 02, 2016

Eye Designs Unlimited — Inadequate service for eye and contact lens exam.

On 9/21/2015, I went for my eye exam which occurs every two years. I was also getting a contact lens exam. I went to the Herkimer Office of Eye Designs Unlimited. The main office is 289 Genesee St., Unit 4, Utica NY 13502. I did not have any pre-screening for glaucoma as in the past. I am...

Utica Vision, Glasses, Lenses  · Dec 01, 2015

Acs — Not apply payments

Do not walk-run from this company they do not apply payments as the should. They inform you to pay an amount & when you do pay that amount of money. They do not apply the entire amount to your account. Acs has done this to me twice. You have to argue with them and still do not get anywhere. They are worst than the irs. Stay away from them.

Utica Education  · May 17, 2013

All Care Dental — paid for services not given

Went to Al Care for work and was put through a place called Ge Care Credit to pay for dental work. Al Care was paid $4000.00 for the entire amount of work that has never been done. They also got paid $1000.00 from my insurance and submitted the bill entirety to my insurance also to get...

Utica Dental Services  · Apr 15, 2012

Acs — collections/customer service/unethical

Business ID: [protected] Name: ACS Address: PO Box 7051 City: Utica State/County: NY Zip/Postal Code: 13504 Business Phone Number: [protected] Send complaints also to Better Business Bureau, Inc. (Upstate, NY) 100 Bryant Woods South Amherst, NY 14228 Web: http://www.upstateny.bbb.org ...

1 comments Utica Loans  · Feb 11, 2012

Acs — Incorrect Billing

I am a co-signor on an account for a student loan for Tia McNeese. W have a letter from the company stating this loan is in deferment. Ms. McNeese and I have made several attempts to resolve this issue with the company but no representative will contact us back. A University of Phoenix...

Utica Loans  · Jan 17, 2012

ACS Education Services — Student Loans

I was unable to work during school due to the strenuous hours of my class loads. I was a full-time student. From my original graduation date, I was unemployed up until five months afterward (still not making very much money). When my payments started in September, what with my cost of rent...

1 comments Utica Loans  · Nov 27, 2011

ACS Education — Fraud

I get phone calls everyday and mail saying I owe a loan to ACS for a school I have never went to.I never signed for this loan.I requested the MPN (master promissory note) four times.Each time I requested for it, they said they never received the request.So I did a return receipt and...

1 comments Utica Loans  · Nov 18, 2011

ACS/COSTEP Student Loans — Fraudlent Accounting/Late Payments/Holding Payments

I have filed a complaint with the Attorney General's Office of New York State where the main office of ACS-Education Services is located. The following has occurred. 1)This company combined my loans without my knowledge using the highest interest rate. 2) Beginning in February, they...

4 comments Utica Loans  · Nov 09, 2011

ACS Education — RIP OFF SCAM ARTIST

I have been paying on these student loans for years now, this "business" has changed carriers several times without notifying the indivudals carrying the loans. I have (for the past 5 years) paid THOUSANDS of dollars in an attempt to pay my student loans down, having gone through times of...

2 comments Utica Loans  · Aug 14, 2011

ACS Education Services — Poor customer service

My loan was recently sold to ACS Education Services. Last month they sent me a letter telling me that I would be getting a bill from them, but I never did. I had no account number, place to send my payment or payment amount so I waited a month thinking that my bill would come, but only...

1 comments Utica Loans  · May 27, 2011

ACS - Education — misdirected electronic payment

In November 2010 I was notified that I was delinquent. I had been making electronic pymts for the last 3 1/2 yrs. I have made 8 attempts to straighten this out. I have been asked to fax my proof of pymt from my bank -- they say they never received it. I was told to scan and email it, then...

Utica Loans  · May 26, 2011

Bella Terra Photography — Took our money and we never received our photos

We hired them to do our wedding on Sept. 11, 2010 and we are still waiting for our album and DVD of our hi-res images. They don't return calls and seldom return emails. In each email, has been some excuse, lost in the mail, photo lab delays, etc. At this point, I know they have our...

6 comments Utica Wedding Services  · Apr 22, 2011

TradeTang.com/PsP (PVP) — Console Broken/False description

Bought a handheld game console for my 7 year old son for his birthday. I'm currently unemployed do to personal reasons, I had fiftey buck to spend and he wanted a PSP console. I saw one through a google web search & though wow not bad. I purchased it through TradeTang on December 12...

Utica Department Stores  · Jan 27, 2011

ACS Education — Defferment

I have been on disability for over a year due to an accident at work and ACS has honored my defferments due to that fact, now they are trying to say they no longer accept the fact that being disabled qualifies for a defferment. I can't work because i'm on disability so in essence...

Wachovia Student Loan — Customer Service with ACS

My daughter has a student loan (I am the co-signer) with Wachovia who contracts with ACS eduction services. She graduated from in Oct 2009 and then continued as a full time student with an unpaid internship until Feb 2010. The requested documentation of this has been mailed, faxed, emailed...

Carbone Honda — ripooff

Carbone Honda of Utica, NY sold me an '09 Fit 10 months ago. Part of the deal was that they would install an aftermarket cruise control when one became available. One (or more) have been out for months now and, despite repeated calls, Carbone has neither installed it nor refunded my...

LOAN DEFFERMENT OFFICE — NOT GIVING ALL INFO

I have called, faxed, mailed all the correspondece that has been asked for and TODAY 2/10/10 I am informed that my account is past due because this company can not process paperwork timely. As an unemployed worker if I do NOT know that something is expected of me how can I be held to the...

DMI Capital — Possible Mail Fraud

Extremly intimidating letter with the bottom line attempting to sell a camera that shoots film. Appears to be some Islamic group whose address is 1525 Capital Drive Suite 109 Carrollton TX [protected] The offer # 1256810 Record locator # 1003MW5

Acs — Student Loan Consolidation

I paid my consolidation loan off in July 2008. Over 3 months later I started receiving bills from ACS stating that I owed over $900 more to them. I called repeatedly and wrote many letters telling them that I paid the loan in full. I sent them confirmation of the loan payoff and now they...

ACS Utica NY — Student Loan

My student loan was sold to ACS. I paid it off early in July 2008 according to their payoff amount request. In October 2008 I started receiving a bill for $978.00 from ACS saying that I owed them that much more. It is now August 2009 and I am still fighting with them regarding this issue...

Acs — Payment - Student Loan

Like others who have complained, I sent in my March, 2009 payment per usual, through my Wells Fargo Bill Pay. I always pay at least two weeks in advance, and have never had problems in the past. The payment, due 3.01.2009, was not received, and I contacted both Wells Fargo and ACS, and...

Acs — Payment error

In the middle of March I received a call from ACS stating that my payments for Jan and Feb hadn't been received. I checked and the checks had been cashed. I told them this and they stated that I would have to fax copies of the checks. I emailed them copies the next day. I got a call...

Public Records Pro — scam

I followed the instructions provided and signed up for Public Records Pro but they provide no way to log in to the site once they have taken your money. I want a refund and I want that useless site shut down.

Acs — Added unsubsidized interest on subsidized loan with no justification and ignored complaint

My school loan changed hands multiple times--so many times it became confusing. Eventually, it ended up with AFSA, that then changed its name to ACS. I never missed a payment, I never made a late payment, and I never took out an unsubsidized loan. One day I looked up my account online and...

US Department of Education — Faulty loan records!

I repaid my college student loan in one lump sum payment within the first year after I graduated and before any interest was due. 6 years later when my credit report was pulled i order to qualify for a home loan, it showed the loan as NOT paid and accruing interest! Since then, I have...