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Consumer Complaints & Reviews in Cupertino, California

Aeromexico / male flight attendants lack of customer service

Marlene Sibley on Mar 3, 2018

Date: 2.19.18 Flight# AM 662 - from Guadalajara to San Francisco Person filing the complaint: Marlene Sibley To Whom It May Concern, On February 19, 2018 I was traveling from Guadalajara to San Francisco I'm AeroMexico, Flight # 662 and I would like to file a complaint. This flight...

Huggies / huggies little movers slip on diapers

Sadu88 on Nov 29, 2017

Hi, I have been using huggies since 1st day of my baby and he is 9months old now. Recently I bought a big box of little movers slip on diapers as usual. But my son got bad rashes on his genitals. Really disappointed and sad. Doctor has asked to stop the diapers until the rashes completely go...

Direct TV / deceptive billing by directv

DeeJay11 on Oct 28, 2017

I have not signed up for these channels when signed-up for the service over phone. Nor was these explained to me. I have not used these services either. I called in to request to waive these charges from my account. The rep kept on hold for 30 min and then disconnected before closing the...

Goodyear Corporate / lug nut torque spec not being followed

Mike Thornton on Oct 13, 2017

Bought four new Assurance tires from Goodyear(Cupertino, CA) for my 2010 Chevrolet Malibu. Great tire, no issues. The problem occurs when I take the car in for a four tire rotation. First visit resulted with one wheel stud sheared off and the problem wasn't communicated to me. I found the...

TJX / service

Agueda Gonzalez Zamora on Sep 16, 2017

Too Whom It May Concern: I been a loyal customer of the TJX companies for as long as I can remember, I even worked at Marshall's for a year while I was going to college because it love all the products and guys offer. Today September 16 2017 (around 11:50am helped by register #1) I went...

Apple / ipad never connected - repair r237352285

Wanda Watts on Jun 19, 2017

Received Delivery from T-Mobile of brand new IPAD around April 25, 2017. To date I have visited the Apple store in Towson, Maryland twice and talked with too many service people on the phone for too many long periods of time. The last visit to store resulted in the following: REQUEST FOR...

Apple / We can't find the phone

Aleks on Apr 12, 2017

I bought an iPhone 7 for my girlfriend and she was robbed in a public transport. Thieve stole her phone. We thought that it would not be difficult to find the phone because Apple has this special function which can find all of your Apple devices. Unfortunately this function didn't work and...

iTunes / I am extremely disappointed with iTunes!!

Alexa on Feb 28, 2017

I had a huge music library and one day everything simply disappeared!! I have no idea what happened to my music, but everything was gone. I contacted iTunes support service and explained the situation but they did not reply. Then I sent another request, and later few more - but they never...

Trend Micro / karan #120

sylviag on Jan 8, 2017

Today I called customer service and spoke to Karan #120. I am having problems downloading your premium security multi device protection. I was on the phone for an hour and 9 minutes to be exact. The problem never got solved. I was told I had to purchase network firewall! For the amount of...

Apple / Phone

Liberro39 on Nov 21, 2016

I have purchased a new iPhone 7 and after two weeks of use speakers stopped working. I went back to the store where I bought it and asked them to fix it. They said that it was not their responsibility and that it was manufacturers mistake. They said that I need to contact Apple. I contacted...