Consumer Complaints & Reviews in Chico, California

Burger King / product and services

Jan 8, 2019

The entire staff is unprofessional mainly the manager yelling and degrading employees as well as unprofessionalism at front counter and window which takes in excess of 10+ minutes to get out. orders are often incorrect and food unprepared. Staff is always yelling at one another, the...

US Bank / US Bancorp / unable to cacel a cashier's check that was lost

Oct 17, 2018

I understand U.S. Bank's policy on not cancelling a cashier's check for 90 days and the reasoning behind it. I have proof that the check has been lost by UPS and have a letter from them. I had to provide a car dealership with a cashier's check for $10, 000 and it was lost. UPS said they...

Rent-A-Center / washer delivery

Oct 15, 2018

I sent in my washer for repair. I live in Paradise, California. While my washer was getting repaired the Paradise store closed permanently. My account was then transferred to the store in Chico, California. I had to call them to see if my washer had been repaired as they didn't call me. It...

Arizona Jean Company / womens shirts/tops

Oct 12, 2018

I have been buying Arizona shirts and tops for the past 4 years they are my favorite shirts the ones that fit me the best. This year I bought them and when I got them home and wash them they all Shrunk the quality was not near as good as it has been. They were super thin and got hole...

Hertz / car rental/left item in car.

Sep 30, 2018

Hi I had my car go into the shop to get fixed, I have AAA.. I accidentally left a small clear baggie with 2 new sterling silver rings, 1 ring with torquise from Mexico, one ring SSilver from Bali. 3 ring broken prawn taking to be fixed at jewelry shop.. 1 set 10k gold earrings pear shaped...

Vivid Seats / ticket price

Sep 21, 2018

To whom this concerns, I finally was excited to take my disabled boss to see the Eagles..! I purchased the tickets the first hour the tickets went on sale..! Could of chose any source to buy tickets from..! I picked Vivid Seats thinking they were reputable. Well, to my surprise when I...

The UPS Store / undelivered package

Sep 18, 2018

I am an ex employee of the UPS Store 1244 Chico, CA. I was terminated August 17, 2018. I had a package en route from The tracking says delivered August 24, 2018, but the employee Carousel Russell, informed me that it was, she 'thought' RTS (returned to sender). I went to the...

WinCo Foods / customer service

Sep 4, 2018

This store did not have easily accessible riding carts for the elderly. When asked if i could get a riding cart for me and my grandfather me having a broken foot and my grandfather cant walk. Well the lady at customer service named amanda told me i would have to leave my id at the desk and...

Burger King / the incompetence of chico bk

Aug 27, 2018

I wait in the drive through line for 30mins without any response or communication while cars in front of me don't move at all, cars start to pile behind me and im talking this whole time with no response so I just backup and wave to the cars behind me. The next day I'm starving and I give...

Western Dental Services / having my teeth get fixed

Jul 15, 2018

Yes ever since dentist cal said they will pay for partial I made an appointment next February 2018 to start the process it is no July and all they have done is fixed a couple of cavitiys and have been told for 6 month that I had to be almost done with my treatment for them to put n the tar...

Nissan Motor Company / I am not satisfied with nissan of chico's service on my vehicle.

Jun 23, 2018

I own a 2016 Nissan Juke, it had 41K miles on it, when the car started acting up. It was revving high and then dropping, it seemed to be having trouble staying in gear. At this point we were 2 hours from home. We were seriously thinking were were not going to make it. And when I stopped at...

All Things Trending / Trending Beauty / stick on bra

Jun 19, 2018

I ordered one for a dress I was going to wear all the way back in august 2017. I never received it. All the email told me was that there was a high volume at the moment. I am very upset because I never received it and I never got money back from it. I kept emailing customer support and got...

Dollar Tree / employee

Apr 23, 2018

I went shopping at my regular dollar tree in CA. I had a cart full of items that matched my coupons. I got up to the register and the cashier was super rude called me names. Said comments like "can you not read fime print" the coupon said 1 per transaction. It never said 1 per day so I...

DoubleDown Casino / free promotional chips

Mar 16, 2018

I've been playing double down casino for several years now, and receiving free chips from pictures web page on Facebook and all the sudden I can't get any of the chips. I've been trying to figure out how to go to technical support and get help, but all I get is instructions on how to do it...

United Parcel Service of America [UPS] / rude road raged driver

Jan 22, 2018

One of your drivers cut off our car while my girlfriend was driving. They almost crashed into us because they wanted to illegally cut us off and turn in front of us. Luckily my girlfriend braked in time and we didnt reck with our kids in the car. Then the UPS driver had the nerve to pull...

Costco Wholesale Corporation / managera chico ca store

Jan 6, 2018

I have already submitted a complaint and have not received a response except for a rude call back from the Mgr who did it. I want a call from corporate. I entered store with a return item which I got stamped and returned normslly. b I took my cart and stopped and appliances and was there...

Chipotle Mexican Grill / allowing non-service animals in store

Dec 17, 2017

I walked into your Chico store, there was a German shepherd run it around the store. An went behind the counter where food was being made an served. I went to the cashier an asked if that was allowed an she went to ask an one employee stated if it is an service dog then they are allowed...

Costco Wholesale Corporation / managers accused me I of stealing

Dec 10, 2017

I returned a product upon entering the store with a cart. Before going back into the store, I stopped to look at the on line order only appliances to pick out my new kitchen appliances which total almost 11k with another 2k for washer and dryer, I purchase a new home every few yrs, remodel...

Old Navy / product and service

Dec 3, 2017

12-03-2017 went to Old Navy in Chico, Calif. very unhappy they carry very limited cloths for infant boys. Then I get in line only two cashiers and 13 people in line, if you have an Old Navy card they let you go ahead of all the people who stood in line for 15 minutes because of how long it...

Lulus / Run away!

Nov 23, 2017

Two reasons why I will never shop there again and why I will never recommend this website to anyone in this world: 1) clothes quality. Oh, I can tell you a lot of stories: mine and friends of mine who received pieces of crap from this terrible website. Lulus use the worst material and sew...

Expedia / expedia is not refunding my money

Nov 14, 2017

October 21 motel 6 in Chico refunded my stay $70.72. Expedia charged me $148.54. confirmation # 0108aaw971. Reason. someone in the room next to me left the bathroom fan on all night long I couldn't sleep, I called the office an nothing happened. so the manager refunded me the last night...

A&E Factory Service / service tech, asking for money to repair an item already covered by the warranty

Nov 2, 2017

11/2/2017 Chico Ca I think may have been the most unprofessional company I have ever had to deal with. I had a tech come to fix my ice maker. He came, diagnosed the problem, then told me he couldn't fix it because it was still under the manufactures warranty and that I need to contact...

Spirit Halloween / customer service via 3 phone conversations, which got me nowhere.

Oct 29, 2017

Called # on website, to get # for local store, to be sure of local store closing time, due to another customer's complaint that they closed later than web read. 1st call, I was spoken to by a woman whom sounded as if she would rather be anywhere else. She gave me # for local store. I...

Burger King / cashier

Oct 21, 2017

I was a Burger King in Chico and was treated very disrespectful by a lady named Miranda. She told me no salt no ketchup and kept staring at a guy in the back and wouldn't concentrate on me her customer she gave me attitude and threw my cup at me. If I felt uncomfortable I am sure the guy...

Kentucky Fried Chicken [KFC] / rude employees and missing food

Oct 6, 2017

I went through the KFC last night October 5th around 7 p.m. here in Chico California. When I got to the window the girl who opened the window took my money was having a side conversation with a different employee. I tried asking her questions asking for condiments she completely ignored me...

Ford Motor Company / ford f150 warranty issue

Oct 1, 2017

My 2015 F150(and apparently many other Ford models according to the dealer) has warped rotors after only 30K mi. The vehicle is not driven inappropriately nor is it used to tow trailers frequently. Ford's answer to this problem is to resurface the rotors which only makes them thinner and...

Asurion / cell phone insurance - at&t

Sep 26, 2017

I started the claim process which was approved on Sept 10. More than once I have been "promised" that it is in process but have not yet received a tracking number. The original phone is on back order. That was not communicated until I started making calls...which isn't easy with the hour...

Volaris / changing passenger flights without authorization

Sep 26, 2017

I had a flight schedule for September 21 2017 flight# Y4-912 Guadalajara to los Ángeles California with not stops. When i arrive to the Guadalajara Airport and i was checking in inwas told several times that i didn't have a flight schedule even i was showing the lady my confirmation i was send...

Burger King / chicken sandwich meal

Sep 25, 2017

I went to BK #2452 in Chico ca. And ordered the chicken sandwich meal. The fries were cold, hard and stale tasted like butt. The chicken sandwich was even worse, the bread completely fell apart the chicken looked like and tasted like it had been cooked for about the 3 or 4 time today. Thi...

Lulus / I will not use this company again

Sep 22, 2017

They sell products with a bad quality and their service is the same. Bad, poorly organized, and simply awful. And if it comes to returns or refunds be ready to encounter a terrible mess. First of all, they will simply not care. It's your problems and you have to solve them by yourself. Who...

Western Dental / dentîst and office mgr yeärs

Jun 25, 2017

april 2017 had and apt. to get upper dentures replaced after 20 years änd dentures on bottom explained i dîdnt want it to take 3 to 4 months to do if so i would go someplace else tey said it wouldnt take that long . so go to my first apt and was told have to get ok for uppers .they would contact...

Ford Motor Company / brake fluid sensor bad. complained about it since purchase

May 25, 2017

Purchased new 2007 Ford Mustang Shelby from Whittmeir Ford in Chico, CA as well as extended warranty. Complained about the brake fluid low indicator coming on every time I brought it in for service. They kept telling me to ignore it. I finally couldn't stand it anymore so I brought it in...

Conduent Education Services / ACS Education / Student loans that were being discharged and acs's inability to work with me.

Mar 16, 2017

ACS student loans - Customer Service ACS Student Loans California United States 2010 March 28 I taken to the Hospital after respiratory failure. With a few minute they found Cancer of the larynx level 4 with is terminal. Along with it the open pit uranium mining and Steel mill work had...

AT&T / internet/email

Mar 9, 2017

AT&T has been advised more than once about the fact that emails are not delivered to any users. Many complaints have been filed and still we are unable to email anyone with the users. This keeps us from doing business...sending our construction... / Disappointed customer

Feb 3, 2017

I bought a dress from and it was a present for my daughter. Unfortunately size was incorrect and dress did not fit her. Then I contacted Lulus online support and asked for an exchange and they agreed. They said they'll contact me back later with further details. Three day... / Wrong item

Sep 30, 2016

I have ordered a bathroom faucet from and received the wrong one. And it was way cheaper that the one I paid for. I wanted to exchange it and the right one, so I emailed customer service and even sent them photos. Days passed and there was not reply, so I went to their website and...

Lauren Dormer - Impact Marketing / Behavior

Sep 29, 2016

Lauren Dormer who works at Impact Marketing which is a newspaper telemarketing. I had a bad experience speaking to Lauren over the phone. She does not know how to speak to her customers. Her attitude and behavior was so rude and no manners at all. I really don't know why such people are... / Lack of customer support

Aug 31, 2016

I've purchased a dress from website about two weeks ago and it wasn't even shipped! I have no idea why does it taking so long. I tried to get some information from Lulus customer care service but they did not reply. I'm trying to reach these guys but for some...

Panera Bread / customer service

Feb 16, 2016

I frequent the panera bread in Chico, CA regularly, religiously since they first opened not that long ago. Normally it's a nice little nook, with friendly staff, and great coffee. But this morning was completely opposite of what I have come to expect when I go into the place. I come in... / Yellow stain on the dress

Jun 26, 2015

I bought two dresses for my daughter from the company 5 days ago we received the order, but one dress had a large yellow stain. I contacted the customer services, but they agreed to return half of the sum. After 5 days I checked my account and there was no money. I called...