BuyDiscountRug’s earns a 1.0-star rating from 0 reviews and 3 complaints, showing that the majority of home decorators are dissatisfied with their purchases.
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Don't Buy from BuyDiscountRug: Terrible Quality and Customer Service!
So I ordered some rugs from BuyDiscountRug, and let me tell you, it was a whole mess. First of all, they sent me the wrong rugs, which was not cool. I had to get PayPal involved just to get my money back. And on top of that, they didn't even refund me the $87.00 I paid for shipping! That's a lot of money to just throw away like that.
But even if I did end up keeping the rugs, they were terrible quality. They smelled awful and were so thin and wrinkled that I don't even know if they would be useable. Plus, the two rugs were supposed to match, but they were completely different styles! It was so disappointing.
Honestly, I would not recommend this website to anyone. The terrible customer service and the low-quality product just aren't worth the hassle. Save yourself the trouble and look for rugs somewhere else.
Horrible Service and Misleading Policies at BuyDiscountRug
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So, I gotta tell ya, I had a real bad time with BuyDiscountRug. I was super excited to get my rug, but when it didn't show up, I was pretty bummed out. I reached out to them, but they didn't do jack squat to help me out. I was so ready to give them more of my hard-earned money for another rug, but they had the nerve to ask me for an extra five bucks to send it to a different address. Like, what the heck?! They're out here giving the worst service I've ever seen! Don't waste your time or money with these folks, folks.
Unsatisfactory Experience with BuyDiscountRug - Beware of Poor Communication and Customer Service
I'm not happy about my experience with BuyDiscountRug. First off, it takes forever to get a response to my emails. I'm talking like 3 or 4 days sometimes! And when I ordered a rug from them, they sent me a message saying it had been shipped right away. But then I checked the tracking number on FedEx and it said the label had been created but that the rug hadn't actually been picked up yet. So it's like, did they lie to me or what?
Then a week after that, I got another message saying that part of my order was on back order. Like, what the heck man? Why didn't you tell me that in the first place? I was so annoyed that I asked for a refund. But then after that, the guy just ignored my messages and I didn't get my money back. It's like he just ghosted me or something.
Overall, I'm not impressed with BuyDiscountRug at all. They need to work on their communication and their customer service. If you're thinking about buying from them, beware. You might not get what you paid for.
Is BuyDiscountRug Legit?
BuyDiscountRug earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
The age of BuyDiscountRug's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Buydiscountrug.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Buydiscountrug.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Buydiscountrug.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- No reviews for buydiscountrug.com on popular sites. Be cautious and do additional research. Look for information about the BuyDiscountRug and be careful with personal information or transactions.
- Buydiscountrug.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The buydiscountrug.com may offer a niche product or service that is only of interest to a smaller audience.
Overview of BuyDiscountRug complaint handling
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BuyDiscountRug Contacts
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BuyDiscountRug phone numbers+1 (800) 318-2966+1 (800) 318-2966Click up if you have successfully reached BuyDiscountRug by calling +1 (800) 318-2966 phone number 0 0 users reported that they have successfully reached BuyDiscountRug by calling +1 (800) 318-2966 phone number Click down if you have unsuccessfully reached BuyDiscountRug by calling +1 (800) 318-2966 phone number 0 0 users reported that they have UNsuccessfully reached BuyDiscountRug by calling +1 (800) 318-2966 phone number
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BuyDiscountRug social media
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Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 14, 2025
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