BuyBackWorld
Reviews and Complaints

World. I had a terrible experience with them and would not recommend them to anyone. I sent in my Samsung Galaxy 21 in excellent condition, with all the necessary forms, books, and even the headset, all separately wrapped. I had purchased the phone with cash, but they claimed there was a lien on it, which caused their offer to drop suddenly. When I asked them to return the phone, I received it back in bubble wrap with not one accessory or even the box and charger. What good is it now?

I strongly advise against using this company for any buyback services. They do not seem to be trustworthy and may not provide the best customer service. It is important to do your research and find a reputable company that will treat you and your device with respect. Do not make the same mistake I did and trust BuyBackWorld.

I recently had an experience with BuyBackWorld and unfortunately, it was not a positive one. I was looking to sell my graphics card and decided to give BuyBackWorld a try. I requested a shipping kit on December 13th, 2021 and waited patiently for it to arrive. However, after a month of waiting, I still had not received the kit. I decided to contact their customer service team to inquire about the delay and they were able to send me a new kit.

Throughout the process, I had to constantly email them to get updates on the status of my order. It was frustrating to have to constantly follow up with them, but I was determined to sell my graphics card and decided to stick with it.

When I finally received my quote, I was disappointed to see that the price had dropped significantly from the original quote. They claimed that my graphics card was "dirty" and therefore, they had to lower the price. However, I knew for a fact that my graphics card was not dirty at all. It was frustrating to see the price drop so significantly for something that was not even true.

I was only offered $40 for my graphics card, which was less than half of the original quote of $92. I was disappointed with the final offer and felt like I had wasted my time with BuyBackWorld. I know that a can of duster that costs only $3 could easily fix any dust issues, so I felt like the lowered price was not justified.

Overall, I would not recommend BuyBackWorld to anyone looking to sell their electronics. The process was frustrating and the final offer was significantly lower than the original quote. I would suggest looking for another company to sell your electronics to.

I recently sent my Apple Watch Series 1 to BuyBackWorld in hopes of getting some cash for it. The watch was in excellent condition, with no scratches on the face and fully functional with the power cord and power brick included. According to BuyBackWorld, they received my watch on 8/22, but as of 9/5/18, I still hadn't heard anything from them.

I tried reaching out to their customer service team via email, their non-working "chat" window (which only allowed me to leave a message), and even by phone (which took some digging to find). Unfortunately, I didn't receive any responses from them at all - just silence.

I'm not sure what's going on with my Apple Watch or why BuyBackWorld hasn't contacted me yet. It's frustrating to not have any updates or information about the status of my device. I hope that they will get back to me soon and provide some clarity on the situation.

Overall, my experience with BuyBackWorld has been disappointing so far. Their lack of communication and customer service is concerning, and I'm not sure if I would use their services again in the future.

I sent in two items to BuyBackWorld almost a month ago and I'm still waiting for payment. It's been a frustrating experience, to say the least. I've received a few emails with status updates, but they were too little, too late. I was told over a week ago that I would receive payment for one of the items in 2-3 business days, but that hasn't happened yet. I've tried reaching out to customer service, but they've stopped responding to my emails. It's disappointing to see a company with such poor business practices. I've sold electronics to other companies before and had much smoother experiences. I would definitely recommend avoiding BuyBackWorld.

I recently had a terrible experience with BuyBackWorld. I sent in my phone to sell and they did not honor the agreed upon price. Instead, they offered me less than half of what we had originally agreed upon. I was very disappointed and frustrated with this outcome.

When I rejected their counter offer and asked for my phone to be returned, they sent it back to me without the brand new original box, earphone, and power adapter. This was very upsetting as I had sent in my phone in perfect condition with all of its original accessories.

I cannot recommend this company to anyone. They do not deserve any stars, but I was forced to give them one in order to leave a review. I truly believe that this company should be shut down so that they cannot continue to scam and hurt people.

I gotta say, I wasn't too happy with my experience with BuyBackWorld. I mean, I get it, they're trying to make a profit, but their offer for my trade-in unit was way too low. So I declined and asked for my unit back. But then the company took forever to return it to me - like a whole month! And when it finally arrived, it was in terrible condition.

But that's not even the worst part. The carrier they used to return my unit lost it! And BuyBackWorld didn't do anything to help me out. All they did was say they were "sorry" about it. Like, come on, that's not good enough. As a customer, I expect a genuine apology and some kind of compensation for my lost item.

Honestly, I was really disappointed with how BuyBackWorld treated my return item. It's like they didn't care about it at all. And that's just not cool. So if you're thinking about using their service, I'd say proceed with caution.

We recently decided to sell our devices and chose BuyBackWorld as our go-to platform. We were excited to hear that they claimed to send the funds directly to our Vemno account. However, after waiting for a considerable amount of time, we realized that the funds were nowhere to be found. We contacted Vemno multiple times to inquire about the status of our funds, but to our dismay, they confirmed that BuyBackWorld had not attempted to send any funds to our Vemno business or personal account.

It is extremely disappointing to see a company with over 500 employees fail to fulfill their promises and obligations. We tried to contact them through the three phone numbers we found on the internet, but no one answered the phone. Every time we called, we were told that no one was available to take our call. This is not how a successful business should operate.

We are extremely dissatisfied with the service provided by BuyBackWorld. It is unacceptable to make false claims and not follow through with them. We hope that they will take this feedback seriously and improve their services to avoid disappointing their customers in the future.

I gotta say, I tried using BuyBackWorld and it was a real letdown. I mean, there are so many other services out there, why bother with these guys? First off, they're slow as molasses. I sent in a tablet over 2 months ago and they still haven't processed it. And don't even get me started on their customer service. It's email only, which is always a bad sign. I've reached out to them multiple times and they just keep giving me the runaround. They even missed a deadline they set for themselves! Can you believe that? And to top it all off, they haven't even sent me the amount they agreed to pay for the tablet. I'm so fed up with them that I had to file a complaint with the NYS Consumer Protection department. Save yourself the headache and just use another service. Trust me, it's not worth the aggravation.

I sent my iPhone to BuyBackWorld on August 1st and received a message on August 6th that my package had been received. The following day, August 7th, I received another message that my package had been opened and inspected. However, it is now September 5th and I have not heard anything since. I have contacted customer service several times and each time I am told that the status will be updated in 2-3 business days. Unfortunately, those days come and go without any updates.

I wish I had read the reviews before selling my iPhone to BuyBackWorld. The service is terrible and they do not keep their promises regarding turn-around times. I strongly advise against selling anything to this company.

I have cancelled my sell and requested that my item be returned to me. I am now waiting to see if they will follow through on this request. Overall, my experience with BuyBackWorld has been extremely disappointing and frustrating.

So, I decided to give BuyBackWorld a try and sent in my ZTE Warp Elite Boost Mobile phone. It was in perfect condition, without even a scratch on the LCD screen. However, to my surprise, I received an email from BuyBackWorld stating that the phone's LCD screen had burns in it. I was shocked and disappointed because I knew it was a horrid lie. I don't know what's going on with this company, but it's not right.

I read reviews before sending my device off, and unfortunately, this seems to be a frequent occurrence. It's not fair that customers are being treated this way. I don't even care about the money I would have received at this point. All I know is that BuyBackWorld has permanently lost my service and respect. I would have never sent my device off to them if I had known this was going to happen.

It's frustrating to see a company that claims to be trustworthy and reliable treat their customers this way. I hope they take this feedback seriously and make the necessary changes to improve their services. Until then, I will be taking my business elsewhere.