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11:27 am EDT
Verified customer This complaint was posted by a verified customer. Learn more Computer Desk

BushToGo does not honor their "LOWEST PRICE GUARANTEE!

If you find the same product for less anywhere else, give us a call at 1.800.508.2890. We'll match that price, plus, you'll get our Free Lifetime Warranty and unparalleled service. DETAILS."

The fine print says that "If the price match is below our delivered cost, we reserve the right to cancel your order."

Guess what . When I showed them the same product at Overstock (a desk) for $88 less ($441), they claimed that their delivered cost ($529) is the same as their price that they are advertising ($529) and they cannot give a discount! What a bunch of nonsense. So they are selling the product with no profit?

Desired outcome: Honor your guarantee

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7:06 am EDT Bait and switch operation

Bad experience. I ordered an item. It says "in stock" and the order goes through. A few days later they call me to tell me that they do not have the item but think they can get one from the manufacturer by the end of the month ( today is the 6th). I tell them I don't want it in that case and they need to cancel the order. I just now looked at the website and the item is still listed "in stock" and can be added to the cart even though they are clearly aware they do not have the item. If they attempt to finalize my charge I am going to stop payment. In any even it's at least a hassle because now I have to wait for the pending charge to go away so I can order from somewhere else. I am also dubious about whether a company that advertises and sells items they do not actually have is going to bungle canceling and refunding this order and they have ignored my e-mail reminding them of the cancellation. Not sure if it is a bait and switch operation (ie. we don't have the chair you ordered but perhaps you'd like this other one that costs more) or just a shady middleman with no physical location or merchandise in stock.

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Overview of complaint handling reviews first appeared on Complaints Board on Jul 9, 2012. The latest review Computer Desk was posted on May 2, 2023. has an average consumer rating of 1 stars from 2 reviews. has resolved 0 complaints.
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  1. Contacts

  2. phone numbers
    +1 (800) 508-2890
    +1 (800) 508-2890
    Click up if you have successfully reached by calling +1 (800) 508-2890 phone number 0 0 users reported that they have successfully reached by calling +1 (800) 508-2890 phone number Click down if you have unsuccessfully reached by calling +1 (800) 508-2890 phone number 0 0 users reported that they have UNsuccessfully reached by calling +1 (800) 508-2890 phone number
  3. address
    250 East Wisconsin Ave, Milwaukee, Wisconsin, 53202, United States
  4. social media
  5. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024 Category is ranked 338 among 370 companies in the Furniture Stores category

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