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Burlington Northern Santa Fe [BNSF]
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Burlington Northern Santa Fe [BNSF]
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45 complaints
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7:57 pm
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Burlington Northern Santa Fe [BNSF] - trains sitting idle

On weekend usually trains sit idling usually on sunday nights, usually directly accrost from our house, there is times they stop and idle outside of our village of waco nebraska, that is ok, but when they stop and idle across from our house, its loud rumbling, makes for a very long night, since they are usually there for at least 8 hours, we start work...

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3:30 pm
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Burlington Northern Santa Fe [BNSF] - career

I received BNSF's email regarding interest in possible career/position, and subsequent unwillingness to pursue further. From BNSF's perspective, that is, and not mine as I would still be most interested in continuing with career pursuit. I understand too that this email comes after I missed the "job fair" in Alliance on Thursday November 29th. I fully...

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2:11 pm
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Burlington Northern Santa Fe [BNSF] - track crossing

Recently I drove through Pacific Junction Iowa and crossed your tracks there, there was a train crew that was working and replaced the crossing in that town, Man was it a nice smooth crossing. week later I saw the crew in our town (Hastings Iowa) about 20 miles away I thought to my self we are getting a nice new crossing too.. man was I wrong! the new...

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12:41 pm
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Burlington Northern Santa Fe [BNSF] - excessive horn blowing in ft collins, co

I understand and have read your compliance on horn blowing for your engineers.
Its possible that your engineers need to re-read them.
As they go down the middle of town, especially when they know most people are sleeping, they excessively "lay on the horn" for extended time frames. This occurs during the hours of 12: am - 6am.
It is NOT in the accordance to your standards of " 2 short, 1 longer " horn blow.

It is discourteous to those thru out the town.

Please address your engineers.. Moving forward I will provide engine number and exact times if you'd like. 9/24/18 3: 30am

Thank you,

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10:39 am
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Burlington Northern Santa Fe [BNSF] - excessive train lengths

I am in Port of Los Angeles/Wilmington, CA and the trains coming in and out of Terminal Island are excessively long and often stop for many minutes blocking the single road/bridge in and out of Terminal Island. I was stuck at crossing this morning, 9/14/18 for, literally, 25 minutes, from 6:20am to 6:45am...no exaggeration here! This happens daily here and I am furious at the careless attitude of BNSF regarding traffic congestion here caused by BNSF's excessive GREED!

I would like someone to contact me as I will do whatever it takes to get someone's attention including threatening legal action!

Kevin Mohr
[email protected]

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10:26 pm
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Burlington Northern Santa Fe [BNSF] - excessive train whistle blowing at the train crossing

Trains are constantly using excessive whistle blowing at the gated train crossing I live by. It's extremely disruptive to me and my family, as well as my surrounding neighborhood community. It wakes the entire house up in the middle of the night. The train whistle is repeatedly used throughout the day and night, lasting nearly a minute. Multiple trains pass through this crossing and it gets really frustrating.

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9:12 am
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Burlington Northern Santa Fe [BNSF] - payment not received for claim # 5648 dated 07/03/17.

This is a claim for water damage from leaking car WC 27758. Three rolls of paper got wet. Roll # PC637C064612Z, 5, 006 lbs., roll # PC637C064681Z, 4, 962 lbs., roll # PC637C064682Z, 4, 984 lbs. OK let me make it at least 350 characters long to get some attention per your advice. OK let me make it at least 350 characters long to get some attention per your...

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3:49 pm
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Burlington Northern Santa Fe [BNSF] - new hire process

I would like to file a complaint/dispute on BNSF for complete unprofessionalism. On 12/26/2017 I applied for a position with BNSF Railroad. On 01/05/2018 I received the conditional offer email. On 01/25/2018 I successfully completed the medical exam and was able to move forward with the hiring process. Then on 02/08/2018 I received an email and phone call...

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12:00 pm
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Burlington Northern Santa Fe [BNSF] - legal complaint resolution

Email to BNSF, 18 March 2018 On the 19th I will be filing suit against BNSR with Colorado Springs Police dept. Against two employees for felony filing of complaint. Due to this fraudulent filing a liability claim will be filed against Burlington et al and the two offenders individually. I will be submitting proof of claim amounting to over $100 billion in...

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8:47 am
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Burlington Northern Santa Fe [BNSF] - train schedule

Train schedules in haslet texas are inconsistent. Trains run during high traffic times in the morning when trying to go to work. They create serious delays. Couldn't there be a better and more consistent schedule so that commuters could better plan? Wiuld it be possible to have an overpass to help the traffic problem. There is an increase of housing...

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8:33 am
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Burlington Northern Santa Fe [BNSF] - train engines sitting idle in town.

I live in Ottumwa, Iowa 52501 Your trains continuously sit in front of my house (Paris Street, Ottumwa, IA) for a long period of time while running their engines at idle speed. The engines constantly rumble and are extremely noisy. Less than a mile away, outside of town, there is a wooded area with fewer residents. A possible better location to sit and...

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8:04 pm
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Burlington Northern Santa Fe [BNSF] - traffic jams

The crossing at Bonds Ranch Rd near Hwy 287 has high auto traffic during rush hour times. One day I was stopped at this crossing for three different trains at 5:30pm. This should not happen at this time, it creates a grid lock on both sides of the track. It is not an isolated occurrence. We have lived here since 2002 and this is the worst it has ever been. It can take as much at 25 minutes to get from 287 to our neighborhood (which is less than one half of a mile. Even with the roundabouts, which are amazing, train crossings back traffic up onto FM 287 as far back as the entrance ramp for Hwy 156 on the north bound side.

I understand that the houses have come after the train tracks, however, there is a necessity to accommodate the citizens of an area if at all possible. I also understand that there is a also a challenge of working with county and state to come to an amicable solution. However, living in Fossil Hill Estates we are surrounded by railroad tracks in all directions. We are used to stopping for trains. Our concern is during these high traffic times, mornings at 7 am and also around 5 to 6 pm in the evening.

I appreciate your consideration of this matter and would like to ask you to investigate the impact that your train schedule has on these commute times. I think you will see that I am not exaggerating the impact on the citizens of our area.

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Aug 26, 2019 4:23 am

I've lived in the same neighborhood since 2009, and was sitting there the exact same day you had to wait for three trains. This is definitely not a one-off thing, I have to sit at this crossing at LEAST 3-4 times a week and that's a conservative estimate. This morning it took 15 minutes between 7:40 and 7:55 for ONE TRAIN to cross, it was going so slowly. That's also not uncommon. I feel like they could plan to stop the trains at heavy traffic times (morning and evening commute) as people do need to be at work and school on time and while most can plan ahead we can't foresee an unnecessary 15min delay like that. It's already bad enough that thoroughfare is really the only viable entrance/exit for most living in the neighborhoods along bonds ranch. It's also becoming more dangerous with traffic trying to exit 287 piling up and overflowing the exit onto the freeway, I'm surprised there havent been more accidents. I'm also disappointed that nothing has been done to remedy this situation for as long as it's been going on.

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M
8:30 pm
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Burlington Northern Santa Fe [BNSF] - severe pothole issue - fort collins co

There is a nasty pothole (about a foot deep) at the rail road crossing in the southbound, left lane at the intersection of College Avenue (hwy 287), just before Cherry Street. I drove over it going 35 mph at about 1:30 pm (02-03-18) and blew-out both a rear and front tire. I'm know that several other drivers have had the same issue, as the tire shop I went...

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1:31 pm
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Burlington Northern Santa Fe [BNSF] - railroad crossing

There is a NASTY, ugly railroad crossing on Castleberry Rd here in a Artesia. There are nails sticking out, a loose wood pellet, and potholes between the road itself and the tracks. You either have to drive through the nails or the potholes, either way your vehicle's tires are not safe driving by that crossing. Many people have to pass by here to get to...

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3:53 am
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Burlington Northern Santa Fe [BNSF] - horn blowing 3:45 am, two separate trains

Harlem crossing in Berwyn: about 3:30 am and exactly 3:45 am on 12/29/2017. This is a no horn blowing area. I looked at the crossing as this was occurring. No vehicles on or near tracks, thus no cause for horns to be used. This is a heavily populated residential area and clearly a "no-horn" area. To have it happen twice in the space of 15 minutes and 3:30 am is not ok

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10:48 pm
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Burlington Northern Santa Fe [BNSF] - excessive horn blowing

I recently moved from the DFW area, to Gallup NM. Your conductors go crazy at night blowing their horns. I have counted up to 12 consecutive blows. The crossing is at Highway 66 and Mentmore, 9 miles west of Gallup. We are a bedroom neighborhood. There are no drunks or [censor] trying to commit suicide at this crossing. We actually live about a 1/4 mile...

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9:44 am
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Burlington Northern Santa Fe [BNSF] - train stopping and blocking roads

Every day the BNSF rail line blocks the intersection of FM2449 and FM156. This blockage is longer than 15 minutes and, is usually during rush hour traffic attempting to get to work. It's also when two trains are on the track at the same time. Why can't these schedules be modified as to stop happening during morning rush hour ? Why do these trains have to be...

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7:38 am
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Burlington Northern Santa Fe [BNSF] - late night noise in a “quiet zone”

I live nearest the intersections of 44th & Cornhusker Hwy, and 33rd & Adams, which are considered to be “Quiet zones.” We’ve never had any issues with train horns late at night, but the last two nights, at all hours, we’ve been woken up 5-6 times (per night) to the sound of train horns blaring at those intersections. I’m unsure of why this has never been an...

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9:35 pm
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Burlington Northern Santa Fe [BNSF] - train horns

I live in Galesburg Il a long the old Santa Fe line. This track is a QUITE zone. There are many signs that say LOOK TWICE NO HORNS. I hear train horns at all hours of the day and night. One night it was 11:30 p.m. and the trains set at the intersection and blew their horn about ten times or more. Please remind the engineers. It is a quit zone and not to...

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12:51 pm
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Burlington Northern Santa Fe [BNSF] - train whistles

On multiple nights between the hours of 11:00pm - 06:00 am several trains are blowing their whistles which is supposed to be a quiet time in the south side of town in galesburg, il so people can sleep... These trains typically run at 5 mph... Nothing ever seems to be done about... So complaints will be forwarded to sherry boustos the district representative

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Burlington Northern Santa Fe [BNSF] contacts

Phone numbers

+1 888 428 2673 +1 800 832 5452 More phone numbers

Website

bnsf.com
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