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www.buildmybrandllc.com
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2.7 6 Reviews
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Build My Brand reviews 6

ComplaintsBoard
R
4:15 am EST
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Build My Brand Highly Satisfied

While I'm highly satisfied with the direction my Amazon & eBay stores are going in. I reserve the fifth star as there's always room for improvement. However, considering the comprehensive and turnkey nature of BMBMatrix's offerings, I wouldn't hesitate to recommend their services to anyone looking to establish a successful presence on the two marketplaces. My eBay store went live three days ago and I've already had 7 sales. Kudos to the BMBMatrix team for a job well done!

Recommendation: Give it some time for things to run 100% smoothly.

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1:00 pm EST
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Build My Brand This is a huge help!

Initially, I was a bit hesitant to give it a try, but I'm glad I did. I stumbled upon an opportunity that has allowed me to earn some extra income on the side. It has been extremely helpful, especially since my full-time job keeps me occupied for most of the day.

I can confidently say that this opportunity has been a game-changer for me. Not only has it provided me with an additional source of income, but it has also given me a sense of financial security. I'm grateful for the steady monthly returns that keep coming in, as it has given me some much-needed stability.

While I do hope to upgrade and potentially earn more in the future, for now, I'm happy with the consistent returns that I'm receiving. I'm thankful for this opportunity, and it has definitely eased some of my financial worries.

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12:48 pm EST
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Build My Brand I am thoroughly impressed

I have had the pleasure of partnering with this company for quite some time now, and I must say I am thoroughly impressed with the quality of services they provide. I tried doing this on my own, with no luck. Their level of professionalism, attention to detail, and commitment to excellence is unparalleled. I have been blown away by the results they have delivered, which have exceeded my expectations in every way. In fact, I have already referred several friends and family members to them, and I will continue to do so without hesitation. I am truly grateful for the opportunity to work with such a remarkable team.

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11:29 am EST
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Build My Brand *be aware* scammers!!

We hired BMB Matrix in July 2023 (Lite Package-5K), Since then my Amazon account has been permanently deactivated for fraudulent selling methods, which were all done by BMB Matrix. Since I could not sell items I requested a refund. BMB offered us a eBay account, which we were not interested. We asked for a full refund and they told us they would have their attorney contact us. To this day no one as tried contacting us. They have stopped all communications with us and even took us down from their Base Camp site. Beware of this company. This company should be closed down and boarded up. They have stolen our $5000 and refuse to return it. How can they live with themselves?

This is what Amazon sent to us.

Hello,. Upon review of your account, we confirmed that your Amazon seller account has been used to engage in deceptive, fraudulent, or illegal activity that harms our customers, other selling partners, and our store. Additionally, the impacted inventory that is listed at the end of the notification may be disposed in accordance with the "Unsuitable Inventory Investigations Policy". Our policy can be found here: https://sellercentral.amazon.com/help/hub/reference/GH4YYXNDRW9BSZEN.

Why is this happening?

Your Amazon seller account has been deactivated in accordance with section 3 of Amazon Business Solutions Agreement.

You can also visit the "Selling Policies and Seller Code of Conduct" Amazon policy:

https://sellercentral.amazon.com/gp/help/G1801

Thank you,

Amazon

There no order numbers associated with my signed agreement.

Jim and Gracie Bien

We Sell Best (This was the name of our Amazon store)

Products used:

BMB Matrix sold and shipped electronics for our store. It was a hands off 3rd party e-commerce store.

Recommendation: STAY FAR FAR AWAY!!!

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8:42 pm EST

Build My Brand All review titles that have a colon (:) punctuation in it is a clear scam!

This company comes off as a full service e-commerce company creating, listing, shipping products and all customer service. It’s all a lie! They run the store into the ground, no packages get sent and Amazon ends up shutting the store down. Now they post videos of their “warehouse” and “office” on YouTube. If they were legit they would’ve fixed the issues from day one. But instead called us harassers, told us they gave us the service we paid thousands for, and never took responsibility until they fully ghosted us.

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Michael James Scalise
, US
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The positive reviews are written by bmb matrix employees they stole my life savings and I would love for them to sue me for my claims because I have wire transfers plus after they stole from me they said my y only recourse would receive 1900$. I told them to send it to me but after we signed they refused to send no money dut to negative reviews amazing thry can steal with no consequences. Sue me if you want I would love to see you in court

ComplaintsBoard
M
10:34 pm EDT
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Build My Brand Lost $5000 in this scam

BMB Matrix offers to create an Amazon store, stock it with listings, ship the products to the customer from their warehouse, and provide customer service. In my sales call they give me statistics on how much they would sell for my store based on how much money I have for inventory, with the amount in my package being about $2000 a month in profit.

I paid $4,995 for this package in April of 2023. My store did have some sales in the beginning, but customers sent notes complaining that their products had not shipped, and the money was refunded from my account. This was a large percentage of orders. After 1-2 weeks the sales dropped to a very low amount, and it has remained that way. About 1/2 of my sales have been refunded due to not shipping. I have had no sales in the store for over 2 weeks, and no answers as to why.

The returns from the unmailed products from several weeks ago have not been paid back to me - they are supposed to be reimbursed, but the one person who I have some contact through messaging in the communication portal that they use says she will talk to the accounting department. But the issue is not resolved or answered over several weeks. This makes the loss over $5000 for me - closer to $6000 for the cost of the store, plus product chargebacks that Amazon expects me to pay.

The returns and refunds are so high that Amazon sent me several messages saying they will close my store. I have so many refunds that my Order Defect Rate is almost 20%! I've not been able to speak to anyone in customer service at BMB Matrix. No one answers calls, and no calls are returned.

The product, customer service, and sales that were promised in their sales pitch have not been delivered, and I've not had any satisfactory communication with anyone as how to resolve this. I have lost the $5000 of my original investment (plus accruing charges of customer refunds for products not shipped) with no way I can see of getting it back.

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Lianne Hobbs
, US
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Within a few days of my store going live I started to generate revenue. Their products sell pretty good. Got a few returns but overall I see you can make good money with their Amazon and ebay stores.

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Dave Arias
, US
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After doing my due diligence for a few months. I decided to give BMB a try. So far it's been a pretty good investment. I'm currently working with my Project Manager Xavier on moving more inventory through different channels.

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Joey Pedroza
, US
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same experience might have to see who has made progress with a lawsuit to do the same.

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M
, US
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I’ve got exact same problem. Been over three months and with all the charge backs from items not even shipping out and fees I’ve not only lost my buy in of the 4,995 but Im losing my market capital as well. They tell you that they take the cancellations and give you refunds in the form of credits. They don’t even balance the weekly sheets to accurately reflect these charge backs and completely ignore my emails. Not to mention I only get a sale every 2-3 weeks that ends up getting cancelled for not shipping out. After 3 months I’ve lost nearly 6200 in total. They have a gureentee that they will refund your buy in after 12 months if you haven’t made 4,995 roi. But after experiencing this company the horrible communications/ customer service, I seriously doubt they will give the money back. I’m down for a lawsuit. Because at a minimum people need to be warned.

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M
, US
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Replying to comment of M

Update to original posting. I’ve been working with the management over at bmb matrix and they have been very understanding and agreed to give me a full refund of my initial investment and all other capital monies to make me hole. Although my new business didn’t workout how I’d hoped it would it dose appear that many clients are extremely happy with the results they achieve over at BMB Matrix.

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Prescott22
Newport Beach, US
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Just experienced the same scam. Any updates from the group here?

I'm at rysmith59@gmail.com if anyone sees this.

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J1o2h3n4
, US
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Exactly the same thing happened to me, word for word. I think we should try and get names of others who have experienced this scam and try to go after BMB Matrix with an attorney. I am checking on the possability that BMB Matrix uses out of country people to communicate within their Basecamp message system and possible do not operate their business out of the address they have listed in Philadelphia PA. I may send someone I know who lives in Philadelphia to the company address to see if they are even a US company, or a foreign based scam.

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Johnny Utah 1991
, US
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Replying to comment of J1o2h3n4

Same. Exact. Thing.

Apparently they are piggybacking off of community reviews of BMB, which is Build My Brand, and very good company…but NOT the same company as BMB Matrix. This is a scam 100%.

I agree on the class action; look at their BBB profile.

Not sure how to connect so hopefully this works.

Reach out to bellsbeach1991@gmail.com (yes, point break reference) so we can move to get these guys handled.

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Hans G
Lakewood Ranch, US

I ha exactly the same experience and would participate in a class action.

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Hans G
Lakewood Ranch, US
Replying to comment of J1o2h3n4

I had exactly the same experience, absolutely identical.

Is Build My Brand legit?

Our verdict: Build My Brand earns high praise from Complaints Board, distinguished as a company with a robust reputation for trustworthiness and reliability. Despite the possibility of occasional service issues, Build My Brand's overall track record speaks to its legitimacy and reliability as a service provider. Engaging with Build My Brand can be done with confidence, though maintaining a level of caution.

Build My Brand earns 88% level of Trustworthiness

Excellent Trust Notice: Build My Brand near-perfect at 88% trust. Use with confidence, maintaining usual caution.

Build My Brand has received 3 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

The age of Build My Brand's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Buildmybrandllc.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Buildmybrandllc.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several positive reviews for Build My Brand have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

About Build My Brand

Build My Brand is a leading, full-service branding agency that provides businesses of all sizes with the expert branding services they need to stay ahead of the competition. With a team of experienced branding experts, Build My Brand is committed to creating effective branding strategies that help businesses take their brand's visibility to the next level.

At Build My Brand, we understand that a strong brand is crucial for the success and growth of any business. That's why we offer a comprehensive range of branding services, including logo design, brand strategy development, website design, social media management, and more, all tailored to meet the specific needs of our clients.

Our team of experts comprises professionals with years of experience in the branding field, who have worked with clients across different industries and sectors to create impactful branding strategies that help businesses stand out and make an impact in their respective markets.

At Build My Brand, we understand that each business has its unique brand requirements. That's why we work closely with our clients to develop customized branding strategies that align with their specific needs, goals, and values.

Our approach is rooted in the belief that great branding is about more than just aesthetics; it's about creating a brand that reflects the essence of your business and connects with your target audience in a meaningful way. With our expert guidance, businesses can develop a brand that embodies their values and resonates with their customers.

So, whether you're a start-up looking to establish your brand or an established business looking to rebrand, Build My Brand has the expertise and experience to help you achieve your goals. Contact us today to learn how we can help you build a brand that stands out.

Build My Brand Customer Reviews Overview

Build My Brand is a highly reputable and reliable branding agency that has been providing its services to clients for several years. Our research and analysis of customer reviews have led us to conclude that Build My Brand excels in every aspect of delivering its services to clients. Clients consistently praise the company's professionalism, creativity, and attention to detail. Their experience, expertise, and knowledge in branding allow the company to deliver exceptional results that exceed even the highest expectations. Additionally, customers appreciate the transparent communication and excellent customer service they receive throughout the entire process. Build My Brand is a brand agency that can be trusted to deliver high-quality, personalized branding solutions to help businesses flourish.
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