Build A Sign
reviews and complaints

I recently stumbled upon BuildASign, a website that offers custom signs for businesses and individuals. I was intrigued by the company's heavy online presence and decided to give them a try. I placed a small order to test the waters and see if they lived up to the hype. Unfortunately, my experience with BuildASign was less than satisfactory.

Let's start with the positives. The website itself is well-designed and easy to navigate. I was able to customize my sign with ease and the checkout process was smooth. I was pleasantly surprised by how quickly my order arrived, which was definitely a plus.

However, there were several downsides to my experience with BuildASign. Firstly, I did not receive an automated email confirming my order. I had to reach out to customer service to request one, which was a bit of a hassle. When my sign finally arrived, I was disappointed to find that the borders were uneven and the text was distorted. I immediately reached out to customer service via email, but received no response. I followed up again a few days later, but still heard nothing back. I even checked my spam filters to make sure their response hadn't gotten lost, but found nothing.

Overall, I would not recommend BuildASign to others. While the website is user-friendly and the delivery was fast, the lack of customer service and poor quality of the product make it not worth the hassle. There are plenty of other companies out there that offer similar services with better results.

because it is clear that Build a sign cannot fulfill my order as requested. I am extremely disappointed with the quality of their product and the lack of customer service. It is unacceptable to receive a product that does not meet the specifications that were paid for. I would not recommend this company to anyone and will be taking my business elsewhere in the future.

I recently had an experience with BuildASign and I have to say, it was not a pleasant one. I was in need of some yard signs and decided to give their website a try. At first glance, everything seemed great. They advertised signs for only $0.97 each, which was a steal compared to other websites I had looked at.

However, when I added 10 signs to my cart, the prices skyrocketed. It turns out that the $0.97 price was only valid if you ordered 100 signs or more. Why didn't they make that clear on the website? I was frustrated, but decided to continue with my order anyway.

To make matters worse, they also advertised free shipping on everything on their website. But when I went to check out, I was hit with a $15 shipping cost. I was livid. I decided to call their customer service line to see if they could help me out.

The customer service agent I spoke with, Maraio S., was incredibly rude. He didn't seem to care about my concerns and even cut the call short. I was shocked and disappointed.

Overall, I would not recommend using BuildASign. Their false advertisements and lack of transparency left a bad taste in my mouth. It's a shame because I was really hoping to use their services, but now I will be taking my business elsewhere.

I recently used BuildASign for some real estate signs and I have to say, I was a bit disappointed with the quality. The printing resolution wasn't the best and the lines weren't very crisp. However, I was willing to overlook this as I didn't think it was a huge deal. Unfortunately, the riders I ordered didn't fit the frames as they were cut 1/4 inch too long. This was a bit frustrating, but I decided to order new ones instead of asking for a refund (it was only $18 after all). I simply asked them to make sure the new ones were cut to the right size.

This is where things started to go downhill. I ended up having a conversation with their customer service team and while they did apologize for the mistake, they also offered me a rebate. When the new signs arrived, I noticed that the graphic was enlarged. I was confused as I hadn't sent them a new file - I had just duplicated the order I had made previously. I reached out to them to ask what had happened and they argued with me in several emails, insisting that it wasn't their fault that the new file was a different size. I was frustrated as I knew I hadn't sent in a new file, but they refused to take responsibility for the mistake.

Overall, I have to say that I was disappointed with BuildASign. Their customer service was terrible and they argued with me over a mistake that was clearly theirs. The printing quality wasn't great either and the craftsmanship was shoddy. I wouldn't recommend them to anyone looking for high-quality signs.

My sister is graduating from Basic Training in mid-November, and I wanted to make her a banner to celebrate her achievement. I searched for name brand banners, but they were all too expensive, costing around $70. I stumbled upon BuildASign and decided to create my own banner from scratch for only $20. I was a bit hesitant to order from them because the reviews weren't great, but I thought it was worth a shot since it was only $20.

I placed my order on October 29th, and it said that it would be shipped for free the next day. However, I received an email saying that my order was on hold. I was starting to lose hope, but I followed their instructions and responded with "Print as is." To my surprise, I received a tracking number from UPS, and the banner arrived on the same day it was scheduled to arrive.

When I opened the package, I was amazed by the quality of the banner. It was clear, the material was durable, and everything looked and felt amazing. I was so happy with my purchase, and I hope that others will read this review and consider ordering from BuildASign. The banner I received was 10/10, and I'm so glad that I decided to order from them. You really can't beat the price for the quality that you receive.

I was really excited to get some new signs for my business after switching companies. I had seen some great signs from Build A Sign at my old job and was eager to get some for myself. When I ordered them, the description said they had the same steel stakes as my old signs, but when they arrived, they were made of aluminum! Who in their right mind would make a stake out of aluminum? It's just going to get beat up and bent out of shape.

To make matters worse, I've been trying to get a refund for weeks now and it's been a nightmare. They want me to pay for shipping to send the signs back and they're going to take 20% off my entire order! I haven't even taken them out of the box yet and they're already causing me so much trouble.

Luckily, I found a company called Best Print Buy that has fantastic steel stakes that will actually last. Their posts are high quality and the signs look almost identical to the ones from Build A Sign. I'm definitely going to give them my business from now on. It's just too bad that Build A Sign couldn't get it right, even after I gave them so many chances to fix their mistake.

I even tried to tap one of the aluminum stakes into the ground just to see how it would hold up, and it started mushrooming out after just a couple of taps! I didn't want to damage it too much since I needed to return it, but it's clear that these signs are just garbage. Don't waste your money on them.

This product and customer service is just terrible! I ordered a 36 x 24 PVC commercial sign from BuildASign and the first one I received was already damaged during shipping. One of the corners was completely snapped off! I was so disappointed and frustrated. But, they sent me a replacement sign which only lasted for 3 days! Can you believe it? It was a small rainstorm and the entire sign just snapped in half. I was so angry and disappointed that I reached out to their customer service team to ask if they could make me a sign that would last longer than 3 days. But, they said they couldn't provide that kind of quality. What kind of company is this?

I asked for a refund, but they only offered me a partial refund. This whole ordeal lasted for about 6 weeks and it was just a complete waste of my time and money. My business needs a sign out front and I lost customers because I had to wait patiently for BuildASign to resolve the situation. But, they failed to do so. I would not recommend this company to anyone. They deliver a poorly made product that does not represent their guarantees on their website. And, trying to get your money back is almost impossible. It's just not worth it. I hope my experience will save other consumers from the same headaches I had to deal with.

I recently placed an order for a license plate on BuildASign's website. I was pleased to receive an email with shipping information and a tracking number. However, when I checked the status of my order a week later, I noticed that the shipping information had not been updated. I was concerned that my plate had not been shipped, so I decided to reach out to the company for clarification.

After sending an email, I received a response from a customer service representative named Britny two days later. She informed me that there was an issue with my shipping address and that my plate could not be delivered. I was surprised that I had not been notified of this issue earlier and wondered why I had received a tracking number if there was a problem with my address.

Britny offered to reprint the label for an additional cost of $14.31, which was more than my original shipping cost. I was not willing to pay double the shipping cost, so I requested a full refund. However, Britny responded two days later with the same offer to reprint the label for an additional cost or a partial refund of $6. I found this situation to be quite humorous, as I could not understand why the company was not willing to take responsibility for their mistake and provide a full refund.

In the end, I decided to receive a full refund through my credit card company and will not be using BuildASign again. I recommend checking other reviews before placing an order with this company, as there are many other sites with better reviews and customer service.

This company is the real deal! I gotta say, I was pretty impressed with how easy it was to use their website. I mean, I'm not exactly tech-savvy, but even I could navigate it without any trouble. And the prices? Let's just say they won't break the bank. I was able to get my order created and shipped in no time at all. And when I finally got my signs in the mail, I was blown away by the quality. These things were thick and sturdy, and the images and letters were crystal clear. The colors were spot on, too. I mean, I don't know how they do it, but they do it right.

Now, I did have one sign where the numbers were a little wonky and the color was a bit off. But I reached out to customer service via email, and I gotta say, they were on it. Tamara got back to me super quick, and every time I messaged her, she responded within an hour or less. It was like she was just waiting for me to reach out. And let me tell you, email exchanges can be a real pain sometimes. But not with Tamara and BuildASign. She didn't ask me a million questions or anything like that. I just told her what was up, sent her a picture, and she took care of everything. It was like magic.

So yeah, I'm definitely gonna be a loyal customer from now on. And if anyone I know needs some custom signs, I'm gonna send 'em BuildASign's way. Oh, and by the way, I included a picture of my chicken sign in this review. The small sign is just resting there, still wrapped in cellophane, 'cause I wanted to take a quick photo to send to my mom. She loved it, by the way.

I've used BuildASign a few times and never had a problem until my recent experience on June 23rd. I ordered some signs from them and received two of the four, but the last two were supposed to be shipped the next day. I received a tracking number for the second shipment, but it never arrived. After a couple of days, I emailed them to find out where my order was, and about two days later, they told me the order never shipped and they didn't know what happened. They asked me if I still wanted the order, but it was already Friday morning, which meant the order wouldn't even be processed until at least the following Monday. This meant that it wouldn't arrive until the following week, nearly two weeks after I needed them.

I just told them to cancel the order and refund the remaining funds, which were approximately $24. However, this is where things started to go downhill. They said they would refund the remaining funds, but only 20% because I cancelled the order after it had been processed. But wait, they lost my order and didn't tell me for at least two days, and then they told me that I had to notify them if I still wanted the order. If I didn't want the order, I wouldn't have even made the order in the first place. Now it's all my fault that the order is lost, and I even have to pay them for losing the order in the first place.

Well, they lost me as a customer forever now. I found a new shop that made the signs in three days, and they were cheaper, and the quality is the same if not better. In short, stay away from these people. They are not reliable and will blame you for their mistakes.

I recently checked out BuildASign's website and they were offering a promotion of 25% off and free shipping for their online advertising. At first, I was excited about the deal, but then I noticed something fishy. The price of the sign I wanted to purchase was adjusted to cover the cost of shipping.

To test this theory, I decided to price the sign without the promotion. The sign itself was priced at $14.02, and the shipping cost was $19.95, bringing the total to just over $36 with tax. Then, I priced it with the 25% off promotion and free shipping, and to my surprise, the sign's price jumped from $14.02 to $31.85. The total cost was just over $34 with tax.

I was disappointed to see that BuildASign was using a deceptive way of doing business. It's not fair to advertise a promotion as "free shipping" when the cost is just added to the price of the product. I was left shaking my head in disbelief.

Overall, I would caution others to be wary of promotions like this from BuildASign. It's important to read the fine print and do your research before making a purchase. While their products may be of good quality, their business practices are questionable.

I recently made an order on BuildASign for 4 signs. I was excited to see that they were offering some savings, so I decided to take advantage of it. However, when the signs arrived, I was disappointed to see that they were single-sided, even though I had specifically indicated that they were for real estate purposes.

I decided to call their customer service to see if there was anything that could be done about it. Unfortunately, the agent who attended my call didn't seem to be very helpful. He simply transferred me to another department without really addressing my concerns. It felt like he was just trying to get rid of me and avoid dealing with my complaint.

I've been trying to get in touch with them ever since, but no one seems to be picking up the phone. It's frustrating because I was really looking forward to using these signs for my business.

Overall, I would advise people to stay away from this company. It's disappointing to see that they don't seem to care about their customers and their needs. I hope that they can improve their customer service in the future so that others don't have to go through the same experience that I did.

This company is not good to do business with. I ordered something and they said it would ship in 24 hours, but it didn't. It's been a few days past the final ship date and I still haven't gotten my order. This company doesn't seem to care about its business because it has a low rating and lots of people have had bad experiences. I wish I had checked them out before I ordered. I'm going back to the company I used before because I didn't have any problems with them. Don't use this company!

BuildASign is a website that I recently tried to order 50 signs from. Unfortunately, my experience was not a good one. I uploaded images for the art department to use, but they said they needed better ones. I quickly emailed them better images, but then I waited and waited for a proof. I didn't receive much of a response to my requests for a proof, and it wasn't until three weeks later that I finally decided to cancel my order.

After canceling, I received emails and calls from representatives who were quite rude. They wanted to know what I wanted, even though I had already canceled my order. It was frustrating because all I wanted was to order a few signs, but it seemed like they didn't want my business.

Overall, I would not recommend using BuildASign. It was a waste of my time and I ended up having to shop elsewhere for my signs. If you're looking for a reliable sign company, I suggest looking elsewhere.

I've been a loyal customer of BuildASign for over a decade now and I've always been satisfied with their service. However, my recent experience with them was quite disappointing. I had ordered a custom designed metal sign, which I had put in my cart on their website. Before finalizing the order, I decided to call their customer service to confirm that they wouldn't put any holes in it.

The representative I spoke to informed me that it wasn't possible to make a sign without holes. I was surprised to hear this because I had always been given the option to have my signs made without holes in the past. I explained this to the rep and they sent me a link to use for the same design but without holes. I followed the link and placed the order, paying for it in full.

When the sign arrived, I was shocked to see that it was mounted on plastic cardboard. I immediately contacted BuildASign to inquire about this and was told that they couldn't make the sign without holes. This was frustrating because I had specifically requested a sign without holes and had even been given a link to order it that way.

Despite this disappointing experience, I still believe that BuildASign is a reliable company that provides quality products. However, I hope that they will improve their customer service and ensure that their representatives are better trained to handle customer requests and inquiries.

We recently placed an order for bumper stickers and magnets to promote our company on our vehicles and trailers. The bumper stickers turned out pretty good, with bright and vibrant colors that really caught the eye. However, we were extremely disappointed with the quality of the magnets. They were blurry, dull, and had pixelated bleeding around the logo and text, making them almost unreadable.

We immediately reached out to BuildASign to express our concerns and request a refund for the magnets. To their credit, they responded promptly and assured us that they would do everything they could to resolve the issue. However, it has been a week since we first contacted them and we have yet to receive a resolution.

Overall, we were not impressed with the quality of the magnets and the lack of customer service we received. While the bumper stickers were usable, we cannot recommend BuildASign for business-related products. We hope that they will take our feedback into consideration and work to improve their products and customer service in the future.

So, I decided to give BuildASign a try and placed an order online. I was excited to receive my order in 11 days, but when it finally arrived, I was disappointed to find an empty envelope. I immediately called their customer service and spoke to a guy who was willing to help me out. He offered to redo my order and have it sent to me in another 10 to 14 days. However, I was hoping to get it sooner and asked if there was any way to expedite the process. Unfortunately, he informed me that it would cost me extra.

Feeling frustrated, I asked if I could cancel my order and get a refund. To my surprise, he told me that I had already received the order and that he couldn't give me a refund. I was shocked and didn't know what to do. I decided to email them pictures of the tag that was on the envelope, which showed that the shipping weight was only 11oz, not my order of 3 car tags.

After a few days, I received a response from their customer service team. They apologized for the inconvenience and offered to redo my order for free. They also promised to expedite the process and have it delivered to me within a week. I was relieved and grateful for their prompt response.

Overall, I would say that my experience with BuildASign was a mixed one. While I was disappointed with the initial delivery mishap, their customer service team was able to rectify the situation and provide me with a satisfactory solution. I would recommend this company to others, but I would also advise them to double-check their orders upon delivery to avoid any potential issues.

I recently purchased some truck magnets from BuildASign and was excited to put them on my clean truck. However, my excitement quickly turned to disappointment when I removed the magnets less than two weeks later and discovered that they had caused damage to my perfectly good paint job. The clear coat was damaged and the paint had bubbled, leaving me with a costly repair bill.

When I contacted BuildASign about the issue, they were quick to make excuses and place the blame on me. They offered to refund only half of the cost of the magnets and refused to take any responsibility for the damage their product had caused. I was extremely frustrated and disappointed with their lack of customer service and unwillingness to make things right.

I feel it is important to warn others who may be considering purchasing car or truck magnets from BuildASign. If I had known the potential damage they could cause, I would have never put them on my vehicle. It is not worth the risk of damaging your vehicle and being left with a costly repair bill. I would advise anyone to think twice before purchasing from this company.

I had a really bad experience with BuildASign. I ordered some signage from them for a big trade show that my company had spent a lot of money on. We were really excited to show off our brand and attract new customers, but unfortunately, the signs never arrived. When we contacted BuildASign to find out what was going on, they told us that our order had been "destroyed" at their location and that they couldn't send us a replacement or offer us a refund.

We were really upset about this, especially since we had spent so much money on the trade show and on our order with BuildASign. We had to scramble to find a local company that could make us some banners at the last minute, which cost us an additional $580. We still had to pay for our BuildASign order, even though we never received it.

To make matters worse, the customer service team at BuildASign was really rude and unhelpful. They didn't seem to care that we were out a lot of money and that we had been let down by their company. We were really disappointed with the whole experience.

Since then, we've started using signs.com for all of our signage needs. We've had a much better experience with them - our orders arrive quickly and we haven't had any issues with the quality of the signs. We would definitely recommend signs.com over BuildASign any day.

Their phone number ain't working, which is a big red flag. But if you still wanna give BuildASign a try, lemme tell ya, their customer service ain't worth a dime. If you got any issues with your payment or order, they'll transfer you to some far-off land where the folks on the other end of the line don't give a hoot about your problems. They'll just try to get you to hang up. And if you ask to speak to someone in the good ol' US of A, they'll straight up lie to ya and say they can't transfer the call. And if you email 'em about a missing item in your order, they'll try to sell it to ya instead of just sending it to ya. Can ya believe that? It's like they don't even care about their customers once they've got their money. So, take my advice and steer clear of BuildASign. It's just not worth the headache. And if they do manage to finish your order, good luck if they didn't do it right.

I ordered 4 signs from the company www.buildasign.com. I received them on time and there weren’t any problems, but the quality and paint was awful. I noticed that the paint started to peel off. It was strange and I sent the photo to the seller. He told me that it was ok and it would stop now. But the paint continued to peel off. The seller refused to comment on it and stopped to deal with me at all. So, my advice - don’t buy from this company.

Ordered Sign Panels since this company is an approved with RE/MAX International. The signs were delivered quickly however, the RE/MAX red strip color at the top of the sign was a burnt red-orange. I ordered 100 sign panels and when I emailed and called them on 5-31-13, I had to continue to follow up daily for any kind of response, I talked with 4 people and finally got a manager today 6-7-13 after 6 business days, who then informed me the red color strip was the correct color due to the material the color could have somewhat of a not exact red and they would not re-print my sign panels. Their website does not give any kind of disclaimer about color shading. Nor did they offer me any kind of different sign material. So, I requested today for them to pick up the signs and want a refund. We will see how this works out. Photo as proof

Beware if you order from this company even if they advertise 50% off. Oakley signs is who I use to order from and have a quality product.

Judy with RE/MAX

BuildASign - WASTE of time! To sum it up, I ordered 50 signs online. The art department needed better images they said. Which I emailed in right away. I than waited for a proof, and waited, and waited. I received little to No response to my requests for a proof, till 3 weeks later when I finally canceled the order. Then you get the emails and calls from rude reps wanting to know what you wanted, you canceled your order, but we are here to help. All I wanted was to order a few SIGNS! Here's your sign - shop elsewhere!