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BUDKCatalog Customer Service Phone, Email, Contacts

BUDKCatalog
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BUDKCatalog Reviews 19

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12:00 am EDT

BUDKCatalog Mixed Reviews Reflecting Real Customer Experiences

As an expert in the category of Bud K Worldwide, I've delved into various customer reviews to provide you with a comprehensive meta-review. Bud K Worldwide seems to evoke mixed feelings among customers. While some customers praise the ease of ordering, quick shipping, and good value for products, others have expressed concerns about issues like order cancellations, shipping delays, and product quality. It's evident that Bud K Worldwide has both satisfied and dissatisfied customers, showcasing a range of experiences. If you decide to shop with Bud K Worldwide, it's advisable to consider these varied perspectives and make an informed decision based on your preferences and priorities.

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3:48 pm EDT
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BUDKCatalog Great customer service

I ordered an expensive black powder revolver from Budk about a month ago. I have no account, and ordered it as a guest. Well I got tired of waiting and checked the tracking #. There was problems with the shipping and the package got returned to sender, and I called customer service to sort out the issue. I called them on Friday, december 3, and on December 4, the very next day, I picked up my package from the post office. Great customer service.

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3:09 pm EDT
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BUDKCatalog Wonderful as always

I reveived my Fighter Knife in pristine condition as i always do with all if my orders from BudK. My only concern is the sheath i reveived doesn't seem to fit quite right as appears a few inches longer than the blade and the strap to button the knife into the sheath seems a bit short when the knife is inside. I called customer service and they are looking into it. Perhaps the leather has to stretch and acclimate as the weather is turning cold now even in Tucson.

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  1. Pros
    1. Diverse product range
    2. Competitive pricing
    3. Quality brand selection
    4. Frequent promotions
    5. Knowledgeable customer service
  1. Cons
    1. Limited product diversity
    2. Potential legal restrictions
    3. Competitive market pressure
    4. Seasonal demand fluctuations
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BUDKCatalog Five dollar or less letter openers

I have bought a lot of various knives/daggers from BUDK. I call them letter openers because I would never trust my life with a five dollar blade. However the blades I have received have all been as advertised and make me wonder how they would perform under stress.

But for five bucks, they work fine for opening letters and packages - cutting string and such. Filled several drawers with 30 or so blades, so I am ready for the zombies.

I don't see how they make a profit selling at such low prices.

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BUDKCatalog Great Stuff - Can't Stop Ordering / NEED THERAPY

Be careful, if you don't already collect sharp stuff and survival gear then you will get hooked and start a collection! Great Prices *(you get what you pay for, if you expect very high quality stuff, look at the high end priced stuff). Never had to try to return a damaged or bad quality item yet (knock on wood), so I can't comment much on Customer Service aside from a few minor financial/shipping issues that were settled quickly with satisfaction. I'd really like to know if the negative reviewers tried to reach out to CS about their issues before complaining here.

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BUDKCatalog Excellent Service

I have made 3 purchases from BUDK/Kennesaw this month, 2 Naval Cutlass and 12 kitchen knives (8 don't tread on me knives and 4 fillet knives - they are the same thing in 2 different colors). Each of the 3 orders was mad quickly and I received exactly what I expected. Is the cutlass sharp enough to repel boarders? Hell no! It is a show-piece, not a weapon! But this one is 50 bucks where as the real CPO Navy Cutlass is 450 bucks, without engraving! By the way you guys, why don't you all just print and send one catalogue? Also, only send catalogue with purchase upon request.

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BUDKCatalog Amazing Website, but Fedex Smartpost sucks - 4.5 stars

Great site & prices, especially on sale items. However, Fedex "Smartpost" lies about the delivery date and changes it all the time, causing havoc on scheduling. It was the free shipping option I was offered, and it took 9 days for my package to arrive to NY from GA. The way it works is Fedex transfers the package to USPS once it is close to the recipient, but USPS has terrible customer service. UPS is worse in terms of handling packages, so it really is picking the lesser of three evils. The standard shipping methods are pressumably better & I've been a customer for years so, 4.5 stars. Love the catalogues given with orders.

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BUDKCatalog The Go-To Place

Like the title says this catalog and on line store is the go-o place for cutlery. The Bud-K catalog and on line store is top notch. Whether you are in the market for cutlery ranging from domestic/cooking knives to survival or self defense weapons out to exotic edged weapons, this is the place to go. I just placed an order on Tuesday, and it arrived 4 days later. Not the usual 7-10 working days (or longer) The order was professionally packaged, and the knife is of outstanding quality. (The M-48 cutlery line defines the standard) Prompt, courteous service, superb variety and reasonable prices. Too bad other business don't measure up.
Bill Hodges
Satisfied Customer

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BUDKCatalog Good items, good prices and great customer service

While some of their items are cheap, some of them are really good. The Shinwa swords are pretty good. They are cheap and pretty solid. I have cut through lots of cans of diet coke. The M48 stuff is good quality and also nice to the feel. Recently, I got a Shinwa sword which had a few small cracks in the blade. When I asked to return it, they sent me a return label (prepaid) within a few days. We had to call them, no hold or BS like that. The phone was picked up almost immediately. When I had questions, my E-mails where replied to within 10-20 minutes. Also, every few days, you can get free shipping too. I have saved HUNDREDS thanks to Budk. While I can mostly only stand up for their swords, the knife i got and the gas masks and sword carriers were also great. For all of them, they came in great working order and were $5-10 cheaper then they were on amazon. Shipping was FedEx which was OK. For the free shipping question, yes, assuming you make your purchase on the days where there is a free shipping code (every few days)

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BUDKCatalog Well for the most part BUDK Wholesale has made me a fair amount of cash over the years

Well for the most part BUDK Wholesale has made me a fair amount of cash over the years. Mainly Bowies, Knucks, small items like sharpeners and Tactical Pens and such. However, This past Christmas Season BW decided to update my business info. They sent me a new application; Four pages and they wanted my EIN number from IRS. Just entering the number was not enough! I had to send a copy the official page from IRS. I did this 10 years ago when I started my business and they had to have it already. I have know idea where this original was after moving 3x in the 10 yrs. I called customer service and asked about entering the number and was told they needed the copy or the app. would be declined. Furthermore, My BUDK Wholesale acct. was frozen! I could not use it! On the busiest holiday of the year! So I called IRS and the operator who answered was very helpful and sweet. She was honest and told me it would take a few weeks to come. 26 days it took and I could not use my acct.at BUDK Wholesale! I asked why I wasnt given 30 days or so to give me time to get the copy, which seems fair. But NO... I received know help from BUDK W. only an email wanting updated information. This hurt monetarily my Christmas sales and customer service was heartless all around! To their credit they did give one final sale same day I called. But after that my account was frozen. When I did send the info they wanted it was restored that day. I hope this was useful to someone...

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BUDKCatalog Complaints 9

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2:12 pm EDT
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BUDKCatalog I didn?t want to have to do this but it?s about time

I didn't want to have to do this but it's about time I do.

I've ordered off of BUDK for over 10 years. They had the greatest customer service, awesome merchandise, and never made mistakes and if they did they corrected it with no problems. Over the last 3-4 years I've been making purchases every month, that's right every month. I collect but mostly resold and gifted stuff to friends and family. I've ordered from them for so long I know just about everybody there and they know me. I considered BUDK to be not only a great place to purchase cool stuff but also seeing some of them as good old friends. 10 years is a long time so it came naturally.

Starting around mid 2011 is when the NIGHTMARES began. Now these days the customer service is rude. I was actually yelled at for mistakes they've made. Sadly the majority of these people I've dealt with for years. They all suddenly turned two-faced. It takes a lot to get me upset or at least to show it but these people know how to push your buttons.

The reasons why BUDK is a horrible company:
ON MORE THAN ONE OCCASION I
Was told I would get calls back/emails and never did.
Had the completely wrong orders sent to me.
Had my orders sent to another address.
Had orders missing a number of merchandise.
Had fragile items shipped with heavy items just to find the fragile items were destroyed.
Had parts fall out of box during shipping due to poor packaging.
Had orders placed that were never shipped but somehow was still charged.
Had items returned and had to fight for the refund.

I wish I was joking about this. As strange as it seems it hurts to have to do this but I'm tired of their games and constantly having to call them for their mistakes. I think it's safe to say after over 10 years with this company I am completely done with them. Goodbye BUDK.

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1:12 pm EDT
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BUDKCatalog I have ordered several times with this site and have

I have ordered several times with this site and have had headaches about half the time.

The first time I ordered they cut the building number off the address so it did not make it. When I called (the rude) customer service they informed me all items would be resent.

When I got the shipment they did not include half the items and two calls later I got a refund on it but not the extra shipping I was charged since it was about half the order.

Still I gave them another try and it was another failure. I called and placed a order and again they cut the address off and my package did not make it and had to deal with (the rude) customer service again. I got free shipping and they resent it again. No sorry or anything.

A month ago I gave them one more chance. I called to get about $150 for a crossbow and a few other items and guess what... after the promised me no goof up they messed the address up again and did not ship another item that was out of stock but charged me the extra shipping.

I will take my money elsewhere unless I really need something. I gave them three strike's and they struck out.

I will update if anything changes.

UPDATE: I had to order something from them because it was out of stock everywhere and it was for some friends in town for a week or so. I ordered items labeled buy one get one free and they only sent the items I bought. They then told me it ended before and it was on the email. There is some very small font on the bottom that I needed to enlarge on my computer to see... deceitful and seems to be done on purpose.

The kicked is the bags and mask I bought are full of mold and rust... these can not be used.

This place is a joke. The product was awful, service was awful and they use some little tricks for false advertising. I will stick with keepshooting.com, centerfiresystems.com and cheaper than dirt. Rating dropped to one star.

One again, I will update if anything changes. I filed a complaint with the BBB and sent pictures of items. Let's see what they reply with.

One note, one of the girls was very pleasant over the phone. ONe was ok and two were awful. I will say the two did their best to help me.

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3:44 pm EDT
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BUDKCatalog Given two different delivery dates by two different people Neither dates ended up having my item delivered I purchased

Given two different delivery dates by two different people Neither dates ended up having my item delivered I purchased an item on the 22nd of April, after waiting almost a week for my order or at least a tracking number, I was told by Elizabeth (Customer Service agent) that my order would be delivered by the 6th. My order never showed up on the sixth which was approximately two weeks after I submitted payment. I sent another email asking for a more accurate delivery date and a way of tracking my order. I was told by Kristie that BUDK can not provide a tracking number because of the USPS shipping type (Which is weird because that doesn't seem to happen for other companies), and that I should be receiving my order on the 12th(The day of filing this complaint) It is now the 12th and my order has not been delivered. BUDK has failed to fulfill their side of a deal and fails at providing adequate tracking of orders for their customers.

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L. Lawton
Mar 27, 2024 1:16 am EDT
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No customer service at all even though they give information to contact their customer service I've been trying to get ahold of this company for 6 days now place to order 7 days ago and got confirmation numbers for both even my *** account was charged for both even got a email stating that I was part of their Buyers Club now which is was in the order in question and I can't get ahold of them to ask them why I can't find my order number on the website or have no shipping information on and I have nothing on it but I have a confirmation number that's it in order number and I can't get ahold of them I've been trying to call them to see if they know you don't return the phone calls I've tried emailing them their customer support email and they don't email me back and I just have no way of getting ahold of them cuz they refuse to answer their phones and or email me back

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L. Kelly
Mar 26, 2024 9:19 am EDT
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Given two different delivery dates by two different people Neither dates ended up having my item delivered I purchased an item on the 22nd of April, after waiting almost a week for my order or at least a tracking number, I was told by Elizabeth (Customer Service agent) that my order would be delivered by the 6th. My order never showed up on the sixth which was approximately two weeks after I submitted payment. I sent another email asking for a more accurate delivery date and a way of tracking my order. I was told by Kristie that BUDK can not provide a tracking number because of the USPS shipping type (Which is weird because that doesn't seem to happen for other companies), and that I should be receiving my order on the 12th(The day of filing this complaint) It is now the 12th and my order has not been delivered. BUDK has failed to fulfill their side of a deal and fails at providing adequate tracking of orders for their customers.

Is BUDKCatalog Legit?

BUDKCatalog earns a trustworthiness rating of 86%

Highly reliable. Use their services with confidence, yet trust but verify.

Our conclusion: ComplaintsBoard rates BUDKCatalog highly, which means their services are pretty reliable. Despite this, their 0% complaint resolution rate raises questions. We recommend users check reviews and complaints about BUDKCatalog to understand what to expect from them.

We found clear and detailed contact information for BUDKCatalog. The company provides a physical address, 4 phone numbers, and 2 emails, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

BUDKCatalog has received 9 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

The age of BUDKCatalog's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Budk.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Budk.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

A trust mark has been identified for a budk.com, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.

BUDKCatalog as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.

Several positive reviews for BUDKCatalog have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

We looked up BUDKCatalog and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

Budk.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • BUDKCatalog's complaint resolution process is inadequate and ineffective. The support team lacks customer service skills, training, and resources, resulting in only 0% of 10 complaints being resolved.
  • BUDKCatalog protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • A website associated with BUDKCatalog has been reported to be selling weapons online. It is important to ensure that the website and seller are legitimate, and to abide by the laws and regulations of your country regarding the purchase of weapons.
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BUDKCatalog There is false advertising in the Mystery Box I ordered

There is false advertising in the Mystery Box I ordered. The items were listed as "Scratched/Dented," but they arrived with broken handles and bent tips. Additionally, duplicates were sent instead of random items. I have ordered two Mystery Boxes, with a gap of about 3 or 4 months between them. The most recent order, Order# ***, was for a Mystery "Scratch and Dent" Box. It was supposed to include 4 swords that had minor damages. However, one of the swords had a completely bent tip, which is not a minor blemish. Another sword arrived with the handle broken off in two pieces. These are not minor defects.

Furthermore, the Mystery Box is falsely advertised as containing random pieces. However, many of us who have reviewed the product received the same Blue Sword set and Skull Sword Cane, both of which are of horrible quality but not scratched or dented. This indicates that they are simply trying to get rid of overstock by giving out these two items repeatedly. This takes away the mystery aspect of the box if we already know what items we will receive.

So, this was my experience with the so-called Wonderful, Random Mystery Box. I had received two items before that had no edge and were unusable. One of them had a bent tip, and the other was completely unusable. When I contacted customer service, they said I could send the items back, but I would have to pay for the shipping, which would consume most of my refund. All I wanted was a simple refund or a replacement Mystery Box, but instead, they expect me to spend even more money to return the items. This is truly outrageous.

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3:22 pm EST

BUDKCatalog support of a racist

I contacted bud k to be removed from their mailing list due to their support of the racist nazi loving faux strongman "president" trump. The agent was offended I guess that I would would not want to support this hate monger. When I asked to be removed from the list and gave my reason the agent told me I should be deported and that he would remove me, if only to place me on a list of terrorists. When I explained that I was in fact a citizen. He responded by telling me "not for long" and that "trump would deal with people like me".
So in summary... [censored] you bud k..

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5:35 am EST

BUDKCatalog never again

I ordered from them thrice and it only shows that I never learned from my own mistakes. Because each time I received a wrong order from them.
Not saying that I expected to get good quality items counting they sell the cheapest things in the world, but I didn't expect they cared nothing about anything and anyone at all.
I just wonder how could they send three someone else's orders to someone who never ordered them? It's so wild.
Never again will I order from them. Why?

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11:27 am EDT

BUDKCatalog bad site

Do not deal with this terrible company, they will take your money and will never ship you anything. I made an order here and they immediately took my money and since then I heard nothing from Budk. No matter how many times I've tried I never received a reply. I have no idea where my order is and when will it arrive.
I wanted to get a refund but it seems like they decided to keep my money.
My order was placed over two months ago.

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6:18 am EDT

BUDKCatalog fraudulent company

I have purchased three pocket knifes from www.budk.com. One was for me and the other two were presents.
It was said on their website that shipping takes approximately 24 - 48 hours. Two day after I made my order went online to check on my order and it said that my order was not even shipped. Customer service rep assured me everything was ok and I believed him.
My order arrived about three weeks later and when I opened the package I saw only one knife! When I contacted customer service they tried to assure me they sent all three! I tried to prove them that there were two knifes missing but they did not believe and one day they just stopped replying. I'm still trying to get some response from them but I'm not able to reach anyone.

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7:29 am EDT

BUDKCatalog impossible to reach the seller

I ordered knife from www.budk.com. My ordered was over $100, so I didn’t pay for the delivery, ‘coz the seller promised to deliver it for free, if the order was over $50. I paid with my card and got the confirmation email, but these jerks didn’t deliver my order. I sent them emails and called, but they tried to assured me that my order was delivered, but I haven’t received it. WTF? I asked to return my money, but they immediately stopped to communicate with me. Please, post comments about this company and their services.

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bk2158
Thomasville, US
Oct 26, 2014 4:14 pm EDT
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I have ordered a knife from bud k, the email they for the conformation email said I should get it in 7-10 days. tomorrow is the 10th day, if it dont come in the mail tomorrow, guess what bud k, I live less than 20 miles away and I know where your plant is. YOU PEOP;E WILL SEE ME IN PERSON!

About BUDKCatalog

Screenshot BUDKCatalog
BUDKCatalog offers a variety of products including knives, swords, and other collectibles. They also provide survival gear and outdoor equipment. Customers can browse a range of self-defense items and novelty gifts on their website. The company caters to enthusiasts and collectors with an interest in edged weapons and tactical gear.
How to file a complaint about BUDKCatalog?

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1. Log in or create an account:
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2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with BUDKCatalog in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with BUDKCatalog. Mention key areas such as transactions, nature of the issue, steps taken to resolve the problem, personal impact, etc.

5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.

6. Filing optional fields:
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7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission process:
- Click the 'Submit' button to submit your complaint.

9. Post-Submission Actions:
- Regularly check for any responses or updates related to your complaint on ComplaintsBoard.com.

Ensure to follow these steps carefully to effectively file a complaint against BUDKCatalog on www.budk.com.

Overview of BUDKCatalog complaint handling

BUDKCatalog reviews first appeared on Complaints Board on Jul 27, 2014. The latest review Mixed Reviews Reflecting Real Customer Experiences was posted on Mar 27, 2024. BUDKCatalog has an average consumer rating of 1 stars from 19 reviews. BUDKCatalog has resolved 0 complaints.
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  1. BUDKCatalog Contacts

  2. BUDKCatalog phone numbers
    +1 (866) 246-7164
    +1 (866) 246-7164
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    +1 (229) 985-1667
    +1 (229) 985-1667
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    +1 (800) 630-2835
    +1 (800) 630-2835
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    +1 (833) 477-9400
    +1 (833) 477-9400
    Click up if you have successfully reached BUDKCatalog by calling +1 (833) 477-9400 phone number 0 0 users reported that they have successfully reached BUDKCatalog by calling +1 (833) 477-9400 phone number Click down if you have unsuccessfully reached BUDKCatalog by calling +1 (833) 477-9400 phone number 0 0 users reported that they have UNsuccessfully reached BUDKCatalog by calling +1 (833) 477-9400 phone number
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  3. BUDKCatalog emails
  4. BUDKCatalog address
    475 US Highway 319 South, Moultrie, Georgia, 31768, United States
  5. BUDKCatalog social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024
BUDKCatalog Category
BUDKCatalog is ranked 297 among 1576 companies in the Online Shopping category

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