Broadway Pools reviews & complaints 2
Keywords
bad reviews better business bureau complaints broken pump different company incomplete work pool building pump stopped working remaining items unsatisfied customers water in the pool assets blame business judgement liner means money repairs size small claims courtNewest Broadway Pools reviews & complaints
Pool Installation
Fact: we won a judgement against broadway pools in small claims court! The judge was so appalled he awarded all of our money back. Of course, broadway pools refuses to pay, stating they do not have the assets or the means to settle. Yet, they continue to conduct business. They take shortcuts and do not perform the necessary repairs even when requested. They installed a liner that was the wrong size, then blamed us, saying they would replace it if I gave them another $750. They installed the
Liner over holes in the metal walls. The installers tried to cover the dirt holes with paint. They didn't show up with the necessary tools, nor enough vermiculite to complete the installation. They had to borrow our tools, paint and pool brush, which they ruined. The liner fell out from the top and proceeded to float in the pool. We had to purchase the bead lock and install, because they kept trying to use someone else's used bead lock. They installed the liner over the hooks for the safety rope! Now the liner is getting a weird trail all over. Looks like trails of ink. Repeat we were award 3k+ and they refuse to pay claiming they don't have the money. Do you really want to do business with a company that doesn't even have 3k?
Broadway Pools - Incomplete work/ horrible customer service
Do not do business with this company! My parents recently hired Broadway Pools to build a pool at their newly purchased home. The experience was very bad. It took more than twice the quoted time to get water in the pool and the owner, Richard Leaf, has refused to finish the remaining items on the contract. On top of that, the pump stopped working less than...
Read full review of Broadway Pools and 16 commentsIs Broadway Pools legit?
Broadway Pools earns 91% level of Trustworthiness
Perfect Trust Endorsement: Broadway Pools achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.
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This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
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- Broadway Pools protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to Broadway Pools has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
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+1 (512) 415-4556Recent comments about Broadway Pools company
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