CB Insurance Services BroadSpire Services

BroadSpire Services Reviews and Complaints

BroadSpire Services review: Travel insurance

5150cc of Sonora, US

Sep 29, 2025 6:09 pm EDT

Verified customer

Featured review

On Friday, June 13th, 2025, I was traveling in Italy with EF Go Ahead tours. I purchased travel insurance before leaving California on this trip. On this date, my passport was stolen. I contacted my travel guide and EF representatives. My flight home was on Saturday, June 14th. I was not able to leave without a passport and had to wait until Monday June 16th to obtain a new passport from the Embassy in Rome. I was told to save all of my receipts as this should be covered under your travel insurance. I was able to book a flight home on June 17th. I then starting submitting my information to Broadspire. I was asked to provide my trip itinerary, a copy of my flight purchased to come home to California, and transportation receipts. I did as requested yet had minimal results from anyone without extensive phone calls. Then in September I received a letter stating they would reimburse my passport expense but nothing more. I send a dispute letter with no response. This is unacceptable. Why would I be asked for all of these followup receipts if there was never any intention of paying them. I COULD NOT LEAVE, AT NO FAULT OF MY OWN. NO DIFFERENT THAN BEING INJURED OR SICK. This is what trip insurance is for! Do not purchase insurance from this company!

Claimed loss: $2,224.41

Desired outcome: Pay my expenses!

Confidential Information Hidden: This section contains confidential information visible to verified BroadSpire Services representatives only. If you are affiliated with BroadSpire Services, please claim your business to access these details.

0 comments

Add a comment

BroadSpire Services - My atterny screwed me and made me lose my car 1

BroadSpire Services - Long term disability benefits

BroadSpire Services - Product / service I am complaining about

BroadSpire Services - payment not received (claim# 6372536 dated 05/09/2019)

BroadSpire Services - Travel insurance claim 1

BroadSpire Services - Travel insurance claim

BroadSpire Services - 8 months and I still have not received settlement check.

BroadSpire Services - Claim Handling and Poor Communication 1

BroadSpire Services - Poor Service/ No Service

BroadSpire Services - Negligence, failed to properly notify 2

View all BroadSpire Services reviews and complaints

BroadSpire Services Contacts

BroadSpire Services phone numbers

+1 (866) 830-2383

Click up if you have successfully reached BroadSpire Services by calling +1 (866) 830-2383 phone number 0 0 users reported that they have successfully reached BroadSpire Services by calling +1 (866) 830-2383 phone number Click down if you have unsuccessfully reached BroadSpire Services by calling +1 (866) 830-2383 phone number 0 0 users reported that they have UNsuccessfully reached BroadSpire Services by calling +1 (866) 830-2383 phone number

United States

+1 (800) 522-1380

Click up if you have successfully reached BroadSpire Services by calling +1 (800) 522-1380 phone number 0 0 users reported that they have successfully reached BroadSpire Services by calling +1 (800) 522-1380 phone number Click down if you have unsuccessfully reached BroadSpire Services by calling +1 (800) 522-1380 phone number 0 0 users reported that they have UNsuccessfully reached BroadSpire Services by calling +1 (800) 522-1380 phone number

Canada

+61 732 233 100

Click up if you have successfully reached BroadSpire Services by calling +61 732 233 100 phone number 1 1 users reported that they have successfully reached BroadSpire Services by calling +61 732 233 100 phone number Click down if you have unsuccessfully reached BroadSpire Services by calling +61 732 233 100 phone number 0 0 users reported that they have UNsuccessfully reached BroadSpire Services by calling +61 732 233 100 phone number

100%
Confidence score

Australia

+852 21 010 990

Click up if you have successfully reached BroadSpire Services by calling +852 21 010 990 phone number 1 1 users reported that they have successfully reached BroadSpire Services by calling +852 21 010 990 phone number Click down if you have unsuccessfully reached BroadSpire Services by calling +852 21 010 990 phone number 0 0 users reported that they have UNsuccessfully reached BroadSpire Services by calling +852 21 010 990 phone number

100%
Confidence score

Hong Kong

+65 66 328 639

Click up if you have successfully reached BroadSpire Services by calling +65 66 328 639 phone number 1 1 users reported that they have successfully reached BroadSpire Services by calling +65 66 328 639 phone number Click down if you have unsuccessfully reached BroadSpire Services by calling +65 66 328 639 phone number 0 0 users reported that they have UNsuccessfully reached BroadSpire Services by calling +65 66 328 639 phone number

100%
Confidence score

Singapore

+971 43 459 541

Click up if you have successfully reached BroadSpire Services by calling +971 43 459 541 phone number 1 1 users reported that they have successfully reached BroadSpire Services by calling +971 43 459 541 phone number Click down if you have unsuccessfully reached BroadSpire Services by calling +971 43 459 541 phone number 0 0 users reported that they have UNsuccessfully reached BroadSpire Services by calling +971 43 459 541 phone number

100%
Confidence score

UAE & Middle East

+1 (800) 241-2541

Click up if you have successfully reached BroadSpire Services by calling +1 (800) 241-2541 phone number 0 0 users reported that they have successfully reached BroadSpire Services by calling +1 (800) 241-2541 phone number Click down if you have unsuccessfully reached BroadSpire Services by calling +1 (800) 241-2541 phone number 0 0 users reported that they have UNsuccessfully reached BroadSpire Services by calling +1 (800) 241-2541 phone number

More phone numbers

BroadSpire Services address

5335 Triangle Parkway NW, Peachtree Corners, Georgia, 30092, United States

BroadSpire Services social media
Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Sep 30, 2025
View all BroadSpire Services contacts