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Boys & Girls Clubs
reviews & complaints

Boys & Girls Clubs
reviews & complaints

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13 complaints
1 resolved 12 unresolved
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Boys & Girls Clubs - Child neglect

On 4/22/22 at 2:40 pm the club was closed and parents where not notified. Students were dropped off from school by the buses and were standing outside unattended. When a staff member was leaving the boys and girls club (staff member Mr. Jones) they stated to the kids it was closed today but no staff stayed to wait for parents to pick up young children nor did staff call parents. Parents were notified their child was outside by other parents rushing to pick their child up. The weather conditions were rainy and cold. UNACCEPTABLE

Desired outcome: File a complaint immediate staff training or retraining and better notification policy from club staff to parents

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6:43 pm

Boys & Girls Clubs - The 2 bosses/staff for the elkton va, boys and girls club

The 2 head bosses/staff their talk trash about the parents behind their backs. They treat the kids like trash. All they do is yell at our kids. I hope the directors see this. Some staff are racist, mean, and bullies. They are unacceptable.. How would you like it if your kid came home crying talking about how the 2 head bosses/directors were being racist. Both of their names are nakiah morrison and lauren hammer

Desired outcome: I want this place shut down for the racism and discrimination aginst my white children

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2:54 pm
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We checked out this place about a month ago and had no issues. They told us it was going to be $80 for myself, and my two girls for one month's membership. My daughter is a lifeguard and needed a pool to train in for the upcoming season. So we thought this place would be good for us. So we came in on 02/25/2022. We paid our membership fees/money and then we...

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12:30 pm
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February 23, 2022 I went to pick up my child and the cars were lined up all the way to the back of the fence so I had no reply to park on that side I had my toddler in the car with me. I parked on the side where I was still visible where another car then joined on the side of me. I arrived at exactly 7:58 to be exact 2 mins before they close for the teen...

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Boys & Girls Clubs - Ridiculous cost

When inquiring about the cost of the boys and girls club in Carlsbad NM. I was told they have a $75 registration fee and a $100/mth participation fee per child. How is this suppose to be ok. Isnt this suppose to be a place for kids of all income classes? In a small town like Carlsbad the only place for kids to go is the Boys and Girls Club at this cost thats impossible for the majority of families. Trying to balance the increase is housing costs and food and now this. Two years ago membership was $50/yr and now $1200/yr, what a rip off!

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11:04 am

Boys & Girls Clubs - Inappropriate behavior from staff

My son was attending boys and girls club in pacoima, ca... He really enjoyed club and am so disappointed with club... A staff member (male)... Did not let my child use the restroom therefore had an accident... Extremely embarrassing... On another incident (same staff member)... Male staff member was playing an inappropriate game with kids... The male staff member physically restrained my son by holding both his hands behind his back... Then removed one of his shoes.. And threw it across the gym... When I confronted staff member he became very aggresive.. And not willing to talk... I contacted the ceo.. We had a meeting.. And as of today... There has been to reprimands done to staff... And my son was not able to return

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7:16 pm

Boys & Girls Clubs - Embezzlement of funds

The former director of the boys and girls club in Madison Indiana embezzled thousands of dollars and was not held accountable. $1000 of it was a donation made by my mother for the treatment for a lung replacement for Ray Black. The board was notified of this and there was substantial proof and they refused to investigate it. My brother was on the board and resigned due to the inaction and refusal to investigate the matter. This is a disgrace to the boys and girls clubs of America and should not be let go.

Desired outcome: Full investigation and the women who did it be held responsible and be punished so she cannot do it again.

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11:32 am
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My son is 6 years old and has been going to the boys and girls club in Clovis for a few months. The past 2 weeks he has come home with black eyes and now both of his eyes are bruised. I don't get phone calls to let me know he was injured. I'm really very upset because this is supposed to be a safe place for my children and he loves going here. This situation needs to be addressed!!

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7:50 pm
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I worked for BGC for a little over a year and a half, January 2022 would have made two years. This coming school year a director was hired that was abusive to the children, rude to parents, scared the older children etc. She yanked a one year old from my classroom by her arm and threw her to the ground, wanted to send another child home with a "temp" and he...

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8:24 pm
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A employee walked out and her kids was unattended to so I took my kids with me to the game room to watch the kids unattended to and mines. I was asking the director, what do you want me to do with the pre k. The unit director jumped in and got loud and rude with me. Told me No! No! You gonna go with the with the pre k all while yelling and waving her hand...

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12:23 am

Boys & Girls Clubs - Bullying

i am very disappointed in the way Boys and girls club of McAllen, Tx handles bullying.
My son was getting bullied about 2 weeks ago and i called to speak to brenda(manager) she said it would be taken care of, but guess what!, it has not stopped! They need to take this serious! Having my son tell me he gets pushed, gets told badwords, made fun of, that hurts a mothers feelings! Ive read other complaints about the boys and girls club and this seems to happen alot. Boys and girls club get your act together on handleing bullying.

Desired outcome: pulling my kids out of the center.

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10:11 am
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We have a 8 year old autistic boy, in school he has an iep, we thought be around kid would good for him, we paid in advace, sent a man named mr miles a complete info of mikes condition, he started on june 3rd, beforethe firt week was over, they were threatening total suspension wih ot refund, and some of the women were totally nasty andwould not listen to...

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My 10 year old attended Camp Brown Session 6 08/1/12. There are no police officer there like the website says. They are actually staffed by kids from the DC summer job program. They had a fight club going and beat the kids who would not do it. There was not a single adult there. Read my email below to the camp director and registrar who lied and said my son...

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Phone number

202-540-2300

Website

www.bgcgw.org
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