Boutiquefeel
Reviews and Complaints

So, I decided to give Boutiquefeel a try and ordered some lingerie that looked really nice on their website. I was excited to receive my order, but when it arrived, I was really disappointed. The lingerie I received was nothing like what I had ordered. The material was limp and the sewing was really cheap. There was no underwire, which was a big problem for me. I was really upset and immediately put it back in the bag.

When I contacted Boutiquefeel to ask for a refund, they told me that they don't refund for lingerie. I was really frustrated and felt like I had been scammed. I read some reviews before ordering, but it seems like they have people writing fake positive reviews. I wish I had known better before ordering from them.

To make matters worse, I found out that Boutiquefeel is based in Hong Kong. I should have been more careful and done my research before ordering from them. I have started a resolution process through Paypal to try and get my money back.

Overall, I would not recommend Boutiquefeel to anyone. Their products are not as advertised and their customer service is not helpful. It's a shame because I was really excited to try their lingerie, but it turned out to be a big disappointment. If you're looking for quality lingerie, I would suggest looking elsewhere.

However, I had some issues with the sizing of the items I purchased from Boutiquefeel. I ordered three items and unfortunately, two of them did not fit me well. I decided to order a size bigger than my usual size, but the cut out shirts were still too snug in my shoulders and upper arm area. It was not a comfortable fit at all.

Despite the sizing issues, I was impressed with the customer service provided by Boutiquefeel. They responded quickly to my concerns and were very pleasant to deal with. They gave me the option of returning the items or keeping them at a discounted price. I decided to return the items, but it was quite pricey to ship them back. I ended up losing some money in the process, which was disappointing.

Overall, I think Boutiquefeel has some great items, but I would be hesitant to order from them again due to the sizing issues I experienced. However, if you do decide to order from them, rest assured that their customer service is top-notch and they will do their best to help you with any issues you may have.

I recently made an order on Boutiquefeel for some Christmas gifts for my wife. It took quite a while for the order to arrive, but it eventually made it to my doorstep. The quality of the items was decent, considering the affordable prices. You know what they say, you get what you pay for. However, one of the dresses that I ordered came with a ruined elastic band and no tags. It was clearly worn and used before. I was disappointed with this and immediately contacted customer service.

I had to go back and forth with emails to customer service, but all they offered me was a 30% discount on my purchase price. I was not satisfied with this and told them that I either wanted an exchange or a refund. It has been three days now and I have not received any response from them. This is quite frustrating and I am not happy with the way they handled my issue.

I would advise others to buy from a more reputable company that values their customers and backs their products. It is important to have a good customer service experience when shopping online, and unfortunately, Boutiquefeel did not deliver in this aspect.

I recently made a purchase from Boutiquefeel and unfortunately, none of the items I received fit me properly. I immediately contacted their customer service team to initiate a return and was provided with a label to send the items back. However, I was disappointed to find out that I had to pay for the return shipping myself and there were no clear instructions on how to proceed.

I spent a total of $81.50 on the items and returned them on May 21st. However, as of today, June 26th, Boutiquefeel has been unable to locate my returned items even though I provided them with the return label and included the order number and details inside the package. They claim that without tracking information, they are unable to take any further action.

I am now left in a frustrating situation where Boutiquefeel has my money but I no longer have the merchandise. I have been forced to fight with USPS to obtain a receipt for the return, which may not even be possible. This is a very poor customer service experience and I am extremely disappointed with the way Boutiquefeel has handled this situation.

I will not hesitate to share my negative experience with others and will continue to do so until this issue is resolved. It is unacceptable for a company to take a customer's money and not take responsibility for lost or missing items. I hope that Boutiquefeel will take action to rectify this situation and improve their customer service in the future.

I gotta say, I was pretty disappointed with my recent purchase from Boutiquefeel. I ordered three tops that looked super cute on the website, but when they arrived, they were a total letdown. The pictures made them seem like they were made of high-quality materials and had a nice shape, but in reality, they were just cheap and shapeless. Two of the tops were way too big, and one was a completely different shade of blue than what was shown online. Plus, one of them was way smaller than the medium size it was supposed to be.

To be honest, the tops just looked and felt like cheap nylon. They were definitely not worth the price I paid for them. I ended up returning all three for a refund, but unfortunately, I didn't get my shipping costs back.

On the bright side, the customer service team did respond to my emails pretty quickly. However, it took three different people to finally give me the return address, and it was pretty clear that none of them had read my previous messages. Overall, I wouldn't recommend shopping at Boutiquefeel if you're looking for high-quality clothing.

I placed my order a month ago, right before Christmas, and unfortunately, the items I received were too large for me. I was really excited to receive them as they were a gift from my fiance and the total amount of the purchase was quite large. However, I was disappointed to find out that I couldn't exchange them for a smaller size without any hassle.

When I contacted customer service, I spoke with Christina who informed me that I could only receive a 10% partial refund for the items that were too large. I was hoping to receive a gift card in the amount of the items so that I could purchase them in a smaller size on the site. However, I was told that this was not possible.

I understand that mistakes happen, but I was disappointed with the lack of options for resolving the issue. I would have appreciated more flexibility in finding a solution that worked for both parties. It's frustrating to have to settle for a partial refund when I really just want the items in the correct size.

Overall, I think Boutiquefeel has some great products, but their customer service could use some improvement. I hope that in the future, they will be more willing to work with customers to find a solution that works for everyone.

I am quite disappointed with my experience with Boutiquefeel. I placed an order for multiple items, but unfortunately, I still haven't received one of them. It's been quite a while since I made the payment, and I am yet to receive any update on when I can expect to receive it. This is quite frustrating, and I am not sure how to manage the returns process when the delivery dates are so far apart.

Furthermore, the communication from Boutiquefeel has been quite poor. It's been challenging to get an update on the status of my order, and even the items that I have received took longer than expected. I understand that delays can happen, but it would be helpful to receive regular updates on the status of my order.

I am also concerned that I may be outside of the refund period by the time I receive the final item. I don't want to return the other items until I receive the missing one as I am not sure if they will be suitable or not. It would be helpful if Boutiquefeel could extend the refund period to account for these delays.

Despite all these issues, I must say that Boutiquefeel was very quick to take my money. It's quite disappointing to have such a poor experience after making a purchase. I hope that Boutiquefeel can improve their communication and delivery processes to provide a better experience for their customers in the future.

So, I recently made a purchase from Boutiquefeel and boy, oh boy, did I regret it! Before my product even shipped, I started receiving an insane amount of emails from them. I'm talking 2 to 4 emails per day, people! I mean, I get it, they want to keep me updated on their latest deals and whatnot, but come on, give a girl a break!

I tried contacting their support team to get myself removed from their mailing list, but it was like talking to a brick wall. They kept promising to remove me, but the emails just kept coming. It was like they didn't even care about my sanity!

Eventually, I had to take matters into my own hands. I created an email rule that automatically forwarded any unwanted emails from Boutiquefeel to their support address. I thought that would do the trick, but nope, they still didn't get the message. They just kept bombarding me with emails, day in and day out.

Finally, after what felt like an eternity, they blocked my email address from sending them any more unwanted emails. I guess they got tired of receiving so many complaints from me. But honestly, I don't blame them. I was getting pretty fed up with their spammy behavior myself.

As for the products themselves, I can't really say much. I was so put off by their terrible customer service and spam tactics that I didn't even bother to try them out. All I know is that if you're looking for a company that respects your privacy and won't drive you insane with their constant emails, Boutiquefeel is definitely not the place to go.

I have to say, my experience with Boutiquefeel was not a good one. I wish I had read reviews before I made a purchase. The pictures on their website look amazing, but the products I received were not even close to what I expected. I was so disappointed.

But the real nightmare began when I tried to return the items. They kept asking me for the same information over and over again, and it seemed like every day a different person was contacting me. It was so frustrating. And then, when they finally received the items back, they refused to refund my money. I was out ?37, and they didn't seem to care at all.

I have to say, their customer service is absolutely horrible. They don't seem to value their customers at all. I would never buy from them again, and I urge you to stay away from this site. It's just not worth the hassle.

In conclusion, I would not recommend Boutiquefeel to anyone. The products are not good quality, and the customer service is terrible. If you're looking for a reliable online store, this is not the place to go. Save yourself the trouble and find another site to shop from.

However, I was disappointed with the quality of the products I received. The pictures on the website did not accurately represent the items I received. The materials were thin and see-through, even the sweatshirt I purchased was of poor quality. I spent over $300 with this company and was left feeling like it was a huge mistake.

To make matters worse, I found it sketchy and untrustworthy that they required a photograph of the receipt for returned items. I have never heard of this practice from any other seller on Amazon or any other manufacturer. It made me question the legitimacy of the company.

Despite the nice customer service on Facebook, I will not be ordering from Boutiquefeel again. I will be taking my business to other sites that I trust more. It's a shame because I had high hopes for this company, but the poor quality of the products and questionable return policy have left me feeling disappointed.

Overall, I would not recommend Boutiquefeel to others. The pictures on the website are misleading and the quality of the products is poor. The customer service on Facebook was good, but it wasn't enough to make up for the other issues. Save your money and shop elsewhere.

order number [protected] SKU RZ 8816-nu-L-boutique

Irene Strause

754 220th St

Pasadena, MD 21122

[protected]@yahoo.com

Received e-mail that it was being sent. I have never received it please cntact me by e-mail asap.

Five items of clothes ordered in April 2021. Eleven months on only one item has been received. After many attempts to chase the orders I gave up assuming the company had either gone bust or I had been victim of online fraud. However I was to suddenly get emails from them offering me a 10% reduction on further purchases. They also constantly advertise on social media.

They now acknowledge my emails but make various excuses 1. my order was made too long ago or my complaint is with the shipping company (even though I have no idea who the shipping company is or I should have kept in touch ( I tried but was ignored) in fact it is anyone's fault but theirs. The fact remains they have my money and have failed to supply the products.

Not as advertised. Poor service. Did not fit. Move on.

I purchased a large as per the sizing chart but the size of this item was not as advertised and will not fit anyone over 5' 4" as the torso length is far too short. Extremely disappointed and no opportunity to exchange or receive a refund even though it has never been worn. I inquired directly with Boutiquefeel about this and they are not interested in helping at all.
I will not purchase from them again as there is no recourse for mis-sized items. This is not a way to build trust with customers as you can't have any confidence that you will be able to use what you have purchased.
Their system of rating items will only allow you to choose a minimum of 3 stars so beware of the false star advertising. My actual star rating of the product and service is 1 out of 5.
Use my experience as an example. Do not purchase from this company. There are many others that are much better.

I have been attempting to return my purchase for a refund since Oct 4th 2021, everyday for the past 2 weeks I have had back and forth exchanges. All I get is the run around. I am sending my purchase back for various issues, ranging from Overall sizing, not matching photo, to just not liking the item. I filled out my return as required, The response I got was we offer a 10% credit which I turned down, Again I asked for a full refund, They responded they would give me a 20% credit if I kept the merchandise, I again I respond all I am asking for is a RMA number so I can return my purchase, Run around is all I have been getting from these people, This is a dangerous company to purchase from, The customer service is horrible all they want is to beat you down with the back and forth to the point you just give up. Well I will fight this until I get my money back, If you have had similar issues please share them with everyone, Together we may be able to stop this from happening to others. Boutiquefeel looks like a legit website but so far it has been anything but, Stay safe from scams

Absolute worst service ever. I returned my items, provided proof of return. And because the weight of the package isn't noted on the US Postal Service receipt, both Leyla and Shirley are refusing to complete the refund. EVENTHOUGH they are in possession of the returned items. ABSOLUTE worst store to buy from. Weight being indicated on USPS receipt is for purposes of expediting the refund.

return was sent to: 13500 Marlay Ave Fontana CA 92337

Harassing unsolicited Emails. Not interested Leave me atone

I purchased over $200.00 of garments. I contacted Boutiquefeel and was told to document articles, send the list to them and they would get back in touch. Well, not only does the phone go unanswered for over two weeks but they will not respond to the message with the garments listed.
It's a trick as they only give you 30 days to return but tell you not to return to the address listed.
Where do I return to? I don't think they will give me credit even if they received the items.
This is my first and last purchase from them.
Scammers

Rhonda Suber
[protected]

If I could give zero stars I would. This is the worst place to order from. STAY AWAY. I ordered clothes almost $200 a month ago and they still haven't been shipped, I asked for a full refund and to cancel my order and they asked for me to be patient. Who says that? Order from shein this place sucks and a waste of money. If you call they won't answer. When you say you want to cancel again after they tell you to be patient they don't answer as well. This website is a SCAM.

I ordered 5 items of lingerie from the website and received 5 of the wrong items I ordered, 3 items were identical. None were what I ordered. I called the number for support in which they answered hello. No business name and gave me a site of [protected]@boutiquefeel.com that just puts me back into the shopping network. They are a scam. I did not receive any items I actually ordered. They are all the same style and three are exactly the same color. The site does not say its from china and the invoice has the name air waybill, shipper name jack li. I had to call my credit card company to get the name boutiquefeel. I do not want this product and would like to return it for a full refund.

I have repeatedly tried to unsubscribe from getting emails. I use the option to opt out and have contacted customer service about 20 times now. They say the emails will stop and they don't. The emails won't stop. I find the lingerie pictures in very poor taste and I'm uncomfortable seeing them. I ordered one mask from them, which was cheap quality and flimsy. I have no further interest in these products or emails.