Menu
Login
I have this service with this company which you can make international calls recharging manually whenever you want however this company w/auth stored your CC on their system with notice or w/auth recharging your card monthly when you notice that charged have been applied if you call to have the money credited to your acct firstable extremely rude customer service spoke with and agent name JULIO disrepectfull He even yell to my husband on the phone when we requested for a supervisor because he previuosly transfer. me back into the customer service line w/out tell me after that called in and spoke with Frank which told me will removed my cc info from their system and I access to their website 3 days later and still was saved there then when I request for my money. back they told will take 7to 10 bussines days to be credited like was my mistake I took the money and recharged w"out my own authorization
I think is an alert for every person has acct with this co to make sure they never buy service neither online, or over the phn w this ppl because you will continually be charge everytime you balance is low with out you notice
very innapropiatte specially with so many Identity Theft are outhere
The complaint has been investigated and resolved to the customer’s satisfaction.
this company charges you for the call even though you didn't get through{all i heard was silence on the other end of the line}{got charged 20 cents for silence}and refuses to credit you back for the call.all these phone cards companies are a rip off
I have no nice word for this company.I really thought I finally found the right int. company.Let me tell you what they did to me.I had an account with them.Last month I used about $ 79 to make international calling.I just got a bill from my cable/phone company telling me that I owe them $ 79 on top of my $ 40 monthly phone service.I was complaining to my cable/phone company how they have wronged me not seeing that it was these people the entire time.So when I tried to confront these people, they tell me to call back in two hours.Really? "Yes, we are open 24/7 but you need to call us in 2 hours."I quit trying to contact them before I got even more angry.Definitely won't be using them again!Nor should you!
run away from this company. they just want your money. customer service is terrible. run away from it.
it is a scam, you pay money but when u, to make international call, it gives u always busy line, no way to make any call, customer service is tooo bad, u hold for more than 30 minutes and no one will reply you...it is scsm..keep away!77