I ordered a part for our boat with guaranteed 2 day shipping. Now it's going to be here in 4 - 5 days. Very very Unacceptable and angry. The whole reason we chose expedited shipping was to get it here for the weekend.
Now I cannot get ahold of anyone, I was on hold for over 20 minutes just to find out that they had closed 10 minutes after I had been put on hold.
Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
A consumer site aimed at exposing unethical companies and business practices.
ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
You'll definitely get some directions on how customer service can best solve your problem.
Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.