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Bjs.com Customer Service Phone, Email, Contacts

Bjs.com
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tires.bjs.com
tires.bjs.com

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4.5 1 Review 1 Complaint
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Bjs.com reviews 12

ComplaintsBoard
E
12:00 am EDT

Bjs.com Mixed Experience with BJ's Tire Center

My experience with BJ's Tire Center has been mixed. The staff was friendly and helpful in guiding me through tire options, but the service could be slow at times. The pricing was reasonable, but the waiting area could be more comfortable. Overall, it's a decent place for tires, but improvements can be made.

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  1. Pros
    1. Competitive pricing on top tire brands
    2. Convenient online booking for services
    3. Wide selection of tires for all vehicles
    4. Exclusive member discounts and offers
    5. Professional installation at local clubs
  1. Cons
    1. Limited Brand Selection: Fewer tire brands than competitors.
    2. Geographic Availability: Services not offered nationwide.
    3. Membership Requirement: Must be a BJ's member to purchase.
    4. No Mobile Installation: Lacks convenient at-home tire services.

Bjs.com complaints 1

ComplaintsBoard
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6:50 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Bjs.com bad service

9/6/2019 order # [protected]. 5 different items was purchased but was sent by 3 separately deliveries. Every delivery I received I was charged for the items. So there is 3 charges in my card from bjs.com add up to total $66.32 that didn't match with the total on my credit notification of $56.13. I called 4 times to customers service but nobody can do anything to help me or understand my problem. At the end I had to cancelled my membership.

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Is Bjs.com legit?

Our conclusion: After a detailed review, ComplaintsBoard finds Bjs.com to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Bjs.com is known for their high standards and safety. If you're thinking about dealing with Bjs.com, it's wise to check how they handle complaints.

Bjs.com earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

We found clear and detailed contact information for Bjs.com. The company provides a physical address, 2 phone numbers, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Bjs.com has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

A long registered date for tires.bjs.com can be seen as a positive aspect for Bjs.com as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of Bjs.com's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Tires.bjs.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Tires.bjs.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several users have reported concerns about the legitimacy of Bjs.com as a job board or recruiter. We suggest that you proceed with caution when using this website and thoroughly research any job opportunities or offers before providing personal information.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Tires.bjs.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • The presence of an iframe in tires.bjs.com, iframes can be used to embed malicious content, such as phishing pages or ads that contain malware, so it's important to be cautious when interacting with websites that use iframes.
  • Tires.bjs.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The tires.bjs.com may offer a niche product or service that is only of interest to a smaller audience.
  • Bjs.com protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • The website associated with Bjs.com sells gift cards, but it's important to be cautious when making a purchase. Verify the gift card's value and expiration date, check for customer service contact information, and use a trusted payment method.
  • Bjs.com has been identified as a website that sells popular products that scammers often use to take advantage of unsuspecting customers. We recommend exercising caution and thoroughly researching the legitimacy of the website before making a purchase.

About Bjs.com

Screenshot Bjs.com
BJs.com offers a selection of tires for various vehicle types. Customers can purchase tires online and schedule installation at a local BJ's Tire Center. The service includes tire fitting and balancing by trained technicians. Options cover a range of brands and sizes to suit different driving needs and preferences.
How to file a complaint about Bjs.com?

Here is a guide on how to file a complaint against Bjs.com on ComplaintsBoard.com:

1. Log in or create an account: Start by logging into your ComplaintsBoard.com account or create a new one if you don't have an account yet.
2. Navigating to the complaint form: Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the title: Summarize the main issue with Bjs.com in the 'Complaint Title'.
4. Detailing the experience: Provide detailed information about your experience with Bjs.com. Mention key areas of concern, any transactions with the company, steps taken to resolve the issue, personal impact, and more.
5. Attaching supporting documents: Attach any relevant supporting documents but avoid including sensitive personal data.
6. Filling optional fields: Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review before submission: Review your complaint for clarity, accuracy, and completeness before submitting.
8. Submission process: Submit your complaint by clicking the 'Submit' button.
9. Post-Submission Actions: Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Make sure to follow these steps carefully to effectively file a complaint against Bjs.com on ComplaintsBoard.com.

Overview of Bjs.com complaint handling

Bjs.com reviews first appeared on Complaints Board on Sep 16, 2019. The latest review Mixed Experience with BJ's Tire Center was posted on Apr 3, 2024. Bjs.com has an average consumer rating of 1 stars from 12 reviews. Bjs.com has resolved 0 complaints.
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  1. Bjs.com contacts

  2. Bjs.com phone numbers
    +1 (212) 634-4846
    +1 (212) 634-4846
    Click up if you have successfully reached Bjs.com by calling +1 (212) 634-4846 phone number 0 0 users reported that they have successfully reached Bjs.com by calling +1 (212) 634-4846 phone number Click down if you have unsuccessfully reached Bjs.com by calling +1 (212) 634-4846 phone number 0 0 users reported that they have UNsuccessfully reached Bjs.com by calling +1 (212) 634-4846 phone number
    800-257-2582
    800-257-2582
    Click up if you have successfully reached Bjs.com by calling 800-257-2582 phone number 0 0 users reported that they have successfully reached Bjs.com by calling 800-257-2582 phone number Click down if you have unsuccessfully reached Bjs.com by calling 800-257-2582 phone number 0 0 users reported that they have UNsuccessfully reached Bjs.com by calling 800-257-2582 phone number
    Member Care line
  3. Bjs.com emails
  4. Bjs.com address
    375 Park Avenue, Suite 2607, New York, New York, 10152, United States
  5. Bjs.com social media
Bjs.com Category
Bjs.com is related to the Automotive and Vehicles category.

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