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I joined the Biz Builder coop at Level 3 ($99 reg plus $99 a month membership fee). I ordered $4,000 of product any was told they would be delivered in 4-6 weeks. I waited, but no products. So I called and was told they still hadn't left China, and I needed to wait another month. Next month same thing.
The only thing you can count on this company to do is take the monthly fee. I have since canceled my account and asked for a refund for the products. (They won't refund the membership fees, $600 gone). It's been 2 weeks and still no refund for the products and they refuse to return any of my calls.
Beware Biz Builder is a scam.
Hah! I just wrote to bizbuilder.com AGAIN and asked them where my order was. I ask about once a month. This is the response I got.
"Here are the latest notes just placed on your order:
8.6.07: Your order has been delayed due to a prolonged U.S. Customs Inspection. We now anticipate your order boarding a UPS Truck within the next 30 days. Thank you for your continued patience!"
Enough.
I've contacted my credit card company, reported this bu***rap to them and reversed the charges to my account. I suggest anyone who's been ###ed over by this company do the same.
John Thomas, you honestly don't know how they are able to remain profitable? It's easy. They take money from people and never send them any product. It's easy to stay in the black when you just steal from potential customers. Lazy customers who never bother to fight to get their money back.
I suspect they won't stay in "biz"ness long if enough disgruntled and unsatisfied customers contact their credit card companies and reverse the charges for undelivered merchandise.
It's been 33 more days since my last post here. I placed my order on April 28, 2007. My credit card was charged on April 29th for $60.84. It is now August 6th and I still don't have my blender.
I walked into a target yesterday and saw a comparable blender for 55 bucks. I was so pissed at that moment that I decided to stop waiting for my package to arrive.
Sharon Jonestown, I am about to take responsibility for my own actions. The action of ordering from Bizbuilder.com was like throwing money in the garbage disposal as I have received no product. Due to this fact, I will reverse the charges to my credit card. How is it MY fault when all I've done is give a company (bizbuilder.com) money with an expectation of the goods I requested being sent to me?
bizbuilder.com, you can eat me. The Better Business Bureau has given your company a big fat "F", the worst grade in the grading list, which means:
"We strongly question the company's reliability for reasons such as that they have failed to respond to complaints, their advertising is grossly misleading, they are not in compliance with the law's licensing or registration requirements, their complaints contain especially serious allegations, or the company's industry is known for its fraudulent business practices."
Maybe you should sign up with them and fix your bad reputation.
Follow-up,
It has now been now been 111 days since I placed an order for 1 item and I still have not received it. Do not order from BizBuilder.com unless you love poor service. As for you John, complaint boards are for peoples' honest opinions. If a company feels the need to have an employee get on and dispute every complaint, what does that really say about the company? Am I supposed to believe that random people are just surfing on complaint boards to clear this Company's "Good Name." Give me a break.
John Thomas, huh? Nice original American name. I believe that you have met with the president of Bizbuilder because you work for them! By the way, I placed an order with them April 17th, still have not recieved it (it's 7/25) and they canceled my account so I can no longer view the status. I fear I will never get my order.
Bizbuilder, how do you sleep at night? You give crappy service and when anyone complains, you have an employee go on the complaint boards and write what a great company you are and pass it off as a customer. I've been told several times that i shouldn't complain about crappy service because I got a great deal (on a product I may never receive) and I didn't spend enough money to complain. I will never order from them again.
Please do not Sharon Johnestown's remarks, or should I call you Susan Franklin. This is an employee of Bizbuilder who goes onto complaint boards to make Bizbuilder sound like a reputable company when in fact they are a scam. They have over 150 complaints on Ebay for poor service and shipping times, feel free to check them out, and everything on Ebay is shipped my California, not China!
I can't believe you people! You all seem like a bunch of WINERS! Have you ever heard of the concept of taking responsibility for your actions?
BIZ Builder.Com is an extremely reputable company! I've been a member of their Co-Op now for over 1 year, and have saved well over $25,000.00 in merchandise purchase costs - being a member of their program.
Let's be honest here: YOU CAN'T BLAME EVERYONE ELSE IN THE WORLD FOR YOUR MISTAKES. And... there are always 2 sides to any story. My guess is that both of you would have a completely different "side" to the story represented by BIZ Builder.Com.
Said differently - a company their size cannot possibly grow over the course of 11 years - if they treated their customers as you both claim to have been treated. Their website claims over 1.5 million customers [which I completely believe, based on what I know of the company] - and even if they have less than 1% of their customers complain... they're still doing a damn good job, in my opinion.
ALL I HAVE TO SAY IS THAT THIS COMPANY HAS SAVED ME A FORTUNE - AND I THANK GOD EVERY DAY THAT THEY ARE IN BUSINESS!
Get a life, people! Take responsibility for YOUR actions! You all just want to blame everyone else... as if you're Angels!
I also feel conned out of about 60 bucks from bizbuilder.com. I ordered a "magic bullet" type blender system that was a bit cheaper and came with free shipping. I ordered it back in APRIL of 2007 it's now July 2007 and I still haven't received it yet. They said it's in the final stages of shipping but this is bullcrap.
I just sent them another email today telling them that 3 months is ample time to get my stuff mailed from china to the USA as I've ordered from there before. I'm about to move to a new residence and have little hope of ever seeing this package arrive.
DON'T BUY FROM BIZBUILDER.COM!
I don’t believe they are actually a company at all. They probably just have a fake website up and don’t have any products at all. They just take your money and give you the runaround for months hoping you’ll just give up and they can keep most if not all of your money in “shipping costs” or whatnot when they probably NEVER SHIPPED ANYTHING AT ALL!
I’m sure I won’t receive a response from these idiots either.
Update: It's now 6 months since I placed my order and still no refund.