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Biotheranostics Customer Service Phone, Email, Contacts

Biotheranostics
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Biotheranostics Complaints 3

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Biotheranostics This lab ain't no health care provider, they just do testing

This lab ain't no health care provider, they just do testing. They hit me up saying my doc wanted them to check out my test results. I was like, "uh, okay?" But they kept calling and bugging me until I caved and agreed to the test (from cancer tissue they took 6 years ago). They said my insurance would cover it, so I was like, "fine." But now I got a bill for $2,380.00! They told me it would be nothing or maybe a couple hundred bucks, tops. They won't even answer my calls now. I looked up reviews and turns out they're a bunch of scammers who prey on cancer survivors. The test date was 4/8, but the bill is dated 5/26. I've called them a bunch of times trying to fix this mess. I don't want my credit to take a hit because of these jerks. And I found out I'm not the only one they've ripped off.

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Biotheranostics I had to take a lab test from Biotheranostics Inc as per my doctor's orders

I had to take a lab test from Biotheranostics Inc as per my doctor's orders. They called me on 6/7 to ask for payment for the test. I called back on 6/8 and said I would pay $995 out of pocket if I could get a statement to submit to flexible spending. My contact, *** said she could send me a statement. I paid online, but I didn't get any confirmation e-mail. The next day, I called *** to ask for a statement, but I didn't hear back. I called the company and left a message, but no response. I called again on 6/10 and they said it would take ***h to get it from the billing department. I still didn't receive anything. I contacted *** again, and she said they can't send me anything until testing is complete. I paid $995, but I have no receipt to show for it. Is this a scam?

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Biotheranostics I heard about this biz that tests for breast cancer risk

I heard about this biz that tests for breast cancer risk. I'm a 5 yr survivor. I contacted them and found out it's over $5,000. Even if my insurance paid 80%, I'd still owe $1,000+. They said I might qualify for aid, but the paperwork needed personal info and tax returns. I said I needed more time, but they put in their notes to "Proceed" with testing. They billed my insurance $5,400 and won't give me a manager's name or email. They're trying to scam cancer patients out of money. I said no to testing, but they did it anyway.

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Jan McGregor
, US
Jul 21, 2023 6:43 pm EDT
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Same exact thing happened to me. I said no to testing but they did it anyway. They subsequently told me I would not owe anything but just received a bill for almost $600

Is Biotheranostics Legit?

Biotheranostics earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Biotheranostics to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Biotheranostics is known for their high standards and safety. If you're thinking about dealing with Biotheranostics, it's wise to check how they handle complaints.

Biotheranostics has claimed the domain name for biotheranostics.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Biotheranostics.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Biotheranostics.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

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About Biotheranostics

Biotheranostics is a leading molecular diagnostics company that specializes in developing innovative diagnostic tests for cancer patients. The company is committed to improving patient outcomes by providing accurate and reliable diagnostic information that can help guide treatment decisions.

Biotheranostics has a strong focus on personalized medicine, which involves tailoring treatment to the individual patient based on their unique genetic makeup. The company's tests are designed to identify specific genetic mutations and other biomarkers that can help predict a patient's response to different treatments.

One of Biotheranostics' flagship products is the Breast Cancer Index (BCI) test, which is used to help predict the risk of recurrence in early-stage breast cancer patients. The BCI test analyzes the expression of certain genes in a patient's tumor tissue to provide a personalized risk assessment that can help guide treatment decisions.

In addition to the BCI test, Biotheranostics offers a range of other diagnostic tests for various types of cancer, including lung cancer, prostate cancer, and colorectal cancer. The company's tests are based on cutting-edge molecular biology techniques and are backed by extensive clinical validation.

Overall, Biotheranostics is a trusted leader in the field of molecular diagnostics, with a strong track record of developing innovative tests that can help improve patient outcomes. The company's commitment to personalized medicine and its focus on accuracy and reliability make it a valuable partner for healthcare providers and patients alike.

Overview of Biotheranostics complaint handling

Biotheranostics reviews first appeared on Complaints Board on Jun 12, 2023. The latest review This lab ain't no health care provider, they just do testing was posted on Jun 16, 2023. Biotheranostics has an average consumer rating of 1 stars from 3 reviews. Biotheranostics has resolved 0 complaints.
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  1. Biotheranostics Contacts

  2. Biotheranostics phone numbers
    +1 (877) 886-6739
    +1 (877) 886-6739
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    +1 (216) 513-7808
    +1 (216) 513-7808
    Click up if you have successfully reached Biotheranostics by calling +1 (216) 513-7808 phone number 0 0 users reported that they have successfully reached Biotheranostics by calling +1 (216) 513-7808 phone number Click down if you have unsuccessfully reached Biotheranostics by calling +1 (216) 513-7808 phone number 0 0 users reported that they have UNsuccessfully reached Biotheranostics by calling +1 (216) 513-7808 phone number
    +1 (858) 587-5890
    +1 (858) 587-5890
    Click up if you have successfully reached Biotheranostics by calling +1 (858) 587-5890 phone number 0 0 users reported that they have successfully reached Biotheranostics by calling +1 (858) 587-5890 phone number Click down if you have unsuccessfully reached Biotheranostics by calling +1 (858) 587-5890 phone number 0 0 users reported that they have UNsuccessfully reached Biotheranostics by calling +1 (858) 587-5890 phone number
    More phone numbers
  3. Biotheranostics address
    9640 Towne Centre Dr #200, San Diego, California, 92121, United States
  4. Biotheranostics social media
  5. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024

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