BioLife Plasma Services review: Wait time horrible!

Today I went for an appointment at 12:05 Wait time horrible 25 people ahead of me waiting to do vitals etc. Ridiculous! I cancelled due to deciding to not wait that long because my son had an appointment and had they been running on time I could have stayed and gotten my donation in. It stinks I used my gas to go and couldnt due to their huge wait! I feel like the are overbooking and people who want to donate sometimes cant because there is that extra unplanned back up.
I dont want to spend so much time in wait!