BioLife Plasma Services review: Staff / nurse

I donated at the center & told staff I was cold at the end of treatment with the saline. The nurse asked did I have a metal taste anytime during the treatment I informed her at the beginning but I've tasted that before only at the beginning. The staff then says I'm my chart I said I was having heart palpitations & I walked out the center but I spoke with the nurse the next day when they came & also received the juice & crackers when dismissed by the nurse. I was told that once my doctor cleared me & faxed over the form I would be able to donate. Now the nurse is saying I'm not because anytime a person says they are having heart palpitations they aren't eligible to donate by the FDA. Why was that not told before they had me spend out of pocket money for something i never said i had or no history of when I would've never been able to donate anyways. The nurse was rude and not patient friendly very ghetto & unprofessional demeanor & vocabulary towards myself as a patient & anytime I ask for someone else it's like they aren't available or just not providing customer service. This has been horrific and I will be going to the next level because if I can stop one person from this happening to I will.