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BioLife Plasma Services

BioLife Plasma Services review: Purposely getting out of paying bonuses

S
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9:38 am UTC
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First off, I absolutely love the staff at the St. Peters, MO location. They work insanely hard and are always kind. However, as far as reaching my bonuses I'm beginning to see a pattern. I've been going to this location since 2018. I just surpassed my 350th donation there. I've noticed every 3-6 months always the last week of the month, I get a phone call saying I can't come in until the following week because of my protein levels being 1 or 2 points too low. And because of that reschedule I lose my bonus.

The pattern is its always the last donation before the bonus and it's always 1 or 2 points below tolerable protein levels. This is the 7th instance as of today and all are the exact same. Thankfully, I'm keeping track of every incident and that's how I've noticed the pattern. If I see it again, I'm gonna consider a lawyer because this feels like I'm being scammed and I want it investigated.

Desired outcome: I would like to be compensated for my latest missed bonus.

BioLife Plasma Services response
Dec 24, 2022 9:44 am UTC
BioLife Plasma Services customer support contacts
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Address

1200 Lakeside Drive, Bannockburn, WA, 60015, US

Website

www.biolifeplasma.com

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Thank you for sharing your feedback about your experience Sean. Please share additional details through our website at biolifeplasma.com/about-biolife/contact-us and include your name and donation center so that we can look into this matter. We truly value you and your commitment to plasma donation, and we hope to see you at BioLife again soon.
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