They lost my protein sample, blamed it on UPS, and didn't have the courtesy to call me and let me know I couldn't donate. I drive approx. 30 miles round trip and with gas $6 a gallon this is totally robbery. They said they would call me when I could donate, but they won't. You try to get a hold of them no answer and straight to voicemail. Leave a voicemail and you will NOT get a call back is my experience. I laughed at the Assistant manager and said "You won't call me." Anyway. very messed up place. I am going to CLS next Friday and never coming back to Biolife. Shady shady shady. They also acted like it was my fault. As I was leaving the assistant manager snarkily yelled after me "have a niiiiice day." Liars, cheats, and thieves are the owners of Biolife as people hire like kind.
Desired outcome: A phone call