This is the 3rd time I have tried to donate and have been denied all 3 times, why? Because of a Dr note. 1st time I was told just needed a note, got that nope not good enough needed biolifes forms filled out, did that nope now biolifes Dr needed to review them and he is only in on Wednesdays, It takes me 30 minutes one way to get to biolife and nobody let me know, so now not only have I wasted gas and my own personal time but took time off from work to go to my Dr to have the paperwork filled out. So biolife do you want new donors or not?
Desired outcome: For staff to be retrained to let people know about paperwork and that a biolife Dr has to review before being able to donate