BioLife Plasma Services review: got permanently deferred

I was in last week and tried to come back to donate and I couldn't cause I gave the wrong date of when my tattoo was done and tried showing proof of when it was done but no manager was around to do so. Tried calling to make sure I can still show proof and cause I couldn't show anyone my proof the day I was in y'all deferred me permanently without giving me a chance to show you.