A coupon was applied for $400 on first two donations. I received $200 on the first one on 09/28/2020. I came in for the 2nd appt. on 09/30 and was told my vein needed to heal longer. I scheduled for 10/12 and informed them of my coupon stipulating a 14 day period. I was told by the nurse that the 12th is within the 14 days and would be honored. I had a successful donation on 10/12 and that evening noticed I had only been compensated twenty dollars. I emailed then called the next morning and was told at first that I would be compensated on the second and third donation. When I told her the coupon stated first and second and I had already received the first one, she then said you will be compensated on the 2nd one. I told her that was my second one. She then told me it expired, and I then informed her of what was told to me by the nurse and what is stipulated in the coupon and I was within the time limit. I was then told they have to contact supervisor. No contact made to me as of yet concerning this.