I tried using the app recently to schedule an appointment, and it logged me out of my account and won't let me log back in. I tried clicking the forgot password link, but it is telling me my email is not associated with an account, even though it is and it has been for 2 years now. I'm not sure what to do because I can't sign in to schedule an appointment on the app, and the entire website is down and not working either.
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2 comments
I am experiencing the same thing. When I was in yesterday they said their entire system is down. I don’t think there is a remedy timeline yet. I’ve tried calling the centers in Ankeny, Iowa and West Des Moines, Iowa but it says the operator is unavailable.
I have been having the same issue and it is annoying! This is how I make my appointments bc it would save 10 moof my time. Hope they get it fixed and stay fixed!