Billion Stars Expressbus delayed, delivering parcel, unexplainable stopping when all passenger fall asleep, pick up customer at custom for personal profit

M Nov 12, 2018

1. Bus didn't reach pick up point on time. 30 mins delayed.

2. Bus driver make multiple stop and each stop more than 15 mins
a. First stop is within 5 mins of bus departed to deliver parcel for around 15 mins
b. Second stop within 15 mins from second stop where the driver and assistant driver went down for Tea (not a toilet break, most of the passenger asleep and none of the passenger went down)
C. Stop at Larkin for more than 15 mins even the passengers left within 2 mins.
d. Stop at petrol station 5 mins away from Larkin for almost 30 mins for unknown reason.
E. Stop longer to pick up additional passenger and I saw the driver and assistant driver collecting money for the additional passenger.

Usually it's a 4 hours trip but this round it took 7 hours to reach Sg custom. I don't even bother to continue to trip to Sg city.

Really a nightmare to ride this bus.

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