Bikeinn review: Undelivered order

he delivery delay is frustrating, but the lack of meaningful support makes it worse

My order has been in transit for over a month. Tracking has not changed since September 30, and the local postal service told me the parcel has not arrived in the country.

I have repeatedly asked Bikeinn to investigate. The replies keep explaining normal international shipping times or providing the tracking link I already have. My questions about a carrier investigation and a deadline for resolving the problem remain unanswered.

After the company responded to my Google review, I contacted the email address they suggested. This led to another standard response rather than progress.

I still have no parcel and no clear resolution. I would like someone to review the correspondence, investigate the shipment, and tell me when I can expect delivery, a replacement, or a refund.