CB Fashion and Style Bershka Complaints #2-21

Bershka review: Quality of the clothes

Yangyang Wang of US

Oct 30, 2026 5:03 pm UTC

Verified customer

Featured review

Dear Bershka Customer Service,

I purchased this item yesterday and wore it for the first time today. It has already developed noticeable pilling, as shown in the attached photos. The item has not been washed and has only been worn under normal conditions.

I am disappointed that a new garment has shown this issue after just one wear. Could you please explain why this has happened and assess whether there is a quality defect?

I would like to request a replacement or a refund. Please let me know how to proceed.

Thank you for your assistance.

Claimed loss: 39.9€

Desired outcome: return my money

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Bershka phone numbers

+34 937 667 698

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Singapore

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infobsk@bershka.com

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Edificio Inditex Avenida de la Diputación s/n 15142, Arteixo, Spain

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