The complaint has been investigated and
resolved to the customer's satisfaction
BelairdirectFalse information given

I recently signed-up for auto insurance with Belairdirect. I did my research - not well enough - their prices seemed to be the best. Prior to having paid, I was quoted a coverage amount for a change of address; based on that amount I signed-up. I should have recorded the phone call because when I called to confirm my address change the price increased by approximately sixty percent. The explanation for the ridiculous increase was that a few postal code rates have changed and of course, mine was one of them. Scam or legal scam? I am not sure but absolutely ridiculous! I am shocked because the company had great customer service. Maybe their idea behind the great service is to help comfort their mislead customers (like spraying perfume on poop). Not sure, but I feel as if a good Samaritan pushed me onto the tracks of an on-coming train.

I have wasted so much time and energy dealing with this company-please do not waste yours and avoid being their next victim.

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions



    Unhappy consumers gather online at and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.