BBVA review: Service

So on august 3, 2021 I go to the desoto texas branch of bbva compass bank where I opened my business checking account about 4 or 5 years ago to do a withdrawal of $20, 000. I went inside the bank wasn't alot of people inside with there never is, so I spoke to the lady she spoke back and I said I would like to withdraw $20, 000. At that moment she just stared at me and then said okay... So I passed her my card and identification. She looking over my account then she said when did you open this account? I looked at her like did she really just asked me this and she said jokingly don't look at me like that... We have to ask theses questions. I opened my account here at this location years ago then she was all of your documents verified just to piss me off even more... At that point I felt like because I was a black male dressed in basketball shorts and a muscle shirt I was being racial profiled and harassed. So then the lady said they make us re verify everything from the back end because y'all getting theses ppl loans... She was trying to say ppp loans... She start pulling out papers as if she had my account information on hand and then she act like she was really looking for something. Then after awhile put it away then tell me I can't give you $20, 000 I can give you a cashier check said okay its fine. I grew angry by the minute as I stayed there. But I didn't care about the check thing I was going to deposit it into another bank anyway so I was okay but this was a bad experience for me and I will be closing my account... They need to train their people better if you want to investigate someone in their face