BattDepot Canada Complaints & Reviews

BattDepot / original delivery and rma process

Jun 12, 2019

I ordered a laptop battery, it came within the three days specified. The battery was clearly defective, a simple test could have confirmed this. I took it to a local laptop technician and he confirmed this. When I asked for an RMA they refused to pay shipping costs. When I try to call their...

BattDepot / Warranty on my battery

Oct 01, 2014

I bought 2 batteries from this company one for a gateway and one for a Toshiba. Five months later the one for the Toshiba was only charging to 60% I emailed BattDepot and they said they wanted the battery number. I gave it to them and they sent me an RMA#. I packaged up there bad battery...

BattDepot / Spent $50 and nothing to show for it


Ordered batteries for laptop and camera. Used their search and descriptions to ensure I ordered the correct ones. Upon arrival the camera batteries were clearly too big. The laptop battery didn't charge. Contacted tech support, live chat, and email for laptop battery, and got no...

BattDepot / No return of my property


Regarding: (Suite#1202, 103-8580 Cambie Road- Richmond, BC - Canada, V6X 4J8 ) AND 1313 E. Maple St., Ste 508, Bellingham, WA, 98225) I purchased a replacement battery from BattDeport less than a year ago. While under warranty it started to smoke on March 14th so I returned...

BattDepot / Refusal to honor stated product return policy


This complaint concerns the company's refusal to honor their commitment to pay for return shipping of one of their defective laptop batteries. Their game is to cause a customer to pay for shipping a claimed defective battery to Canada instead of WA. This is a large cost to send a 3 lb...