Barrhead Travel Service review: about hotel and flight 1

I booked a long weekend break at barrhead travel duloch park in dunfermline to lanzarote. Our flight with ryanair to arrecife on 23/04/2010 was terrible the seats were filthty the pilots were spanish the 2 cabin crew were spanish. When we got to our hotel flora apartments in puerto del carmen the maid didnt change the sheets they were covered in urine, the toilet was slack, the balcony floor was dirty and there was dead cockcroaches and stour. The food at the hotel was rotten and cold the receptionists and staff werent helpfull. I will never book with barrhead travel again there # and rip you off