CB Banks Bankwest / Commonwealth Bank Of Australia Bankwest lies about unlawful account closure

Bankwest / Commonwealth Bank Of Australia review: Bankwest lies about unlawful account closure

Mcflower25852 of US

Apr 17, 2025 3:16 pm EDT

Verified customer

Featured review

- Bankwest **lied about ASIC** (proves deliberate deception). They closed my account and said it had gone to my financial institution then weeks later said it had been sent to ASIC then admitted they never sent it at all!
- **No proof of closure notice** (breach of terms). I never received a letter from them under their own guidelines prior notice of bank closure and they can’t produce one as proof.
- **Fees deducted unlawfully**

Claimed loss: *"Due to Bankwest’s malicious conduct, I seek $10,000 in compensation for: > - 30 hours resolving this ($3,000 at $100/hr). > - Emotional distress ($5,000). > - Punitive damages ($2,000)."*

Desired outcome: "Due to Bankwest’s malicious conduct, I seek $10,000 in compensation for: 30+ hours resolving this ($3,000 Emotional distress ($5,000). Punitive damages ($2,000)."*

Confidential Information Hidden: This section contains confidential information visible to verified Bankwest / Commonwealth Bank Of Australia representatives only. If you are affiliated with Bankwest / Commonwealth Bank Of Australia, please claim your business to access these details.

0 comments

Add a comment

Bankwest / Commonwealth Bank Of Australia - Sudden bank fees 23

Bankwest / Commonwealth Bank Of Australia - Closed bank account without notice 3

Bankwest / Commonwealth Bank Of Australia - Commonwealth are the worst bank I have ever been with 6

Resolved

Bankwest / Commonwealth Bank Of Australia - House Valuation

Resolved

Bankwest / Commonwealth Bank Of Australia - insurance

Resolved

Bankwest / Commonwealth Bank Of Australia - international money transfer

Bankwest / Commonwealth Bank Of Australia - Bankwest will not allow money to be transferred back to my Westpac account

Bankwest / Commonwealth Bank Of Australia - extremely poor customer service manners

Bankwest / Commonwealth Bank Of Australia - Loss $10,000 due to transfer to the wrong personn

Bankwest / Commonwealth Bank Of Australia - Bad experience

View all Bankwest / Commonwealth Bank Of Australia reviews and complaints

Bankwest / Commonwealth Bank Of Australia Contacts

Bankwest / Commonwealth Bank Of Australia phone numbers

131 719
131 719

Click up if you have successfully reached Bankwest / Commonwealth Bank Of Australia by calling 131 719 phone number 0 0 users reported that they have successfully reached Bankwest / Commonwealth Bank Of Australia by calling 131 719 phone number Click down if you have unsuccessfully reached Bankwest / Commonwealth Bank Of Australia by calling 131 719 phone number 0 0 users reported that they have UNsuccessfully reached Bankwest / Commonwealth Bank Of Australia by calling 131 719 phone number

Personal Banking Enquiries

137 000
137 000

Click up if you have successfully reached Bankwest / Commonwealth Bank Of Australia by calling 137 000 phone number 0 0 users reported that they have successfully reached Bankwest / Commonwealth Bank Of Australia by calling 137 000 phone number Click down if you have unsuccessfully reached Bankwest / Commonwealth Bank Of Australia by calling 137 000 phone number 0 0 users reported that they have UNsuccessfully reached Bankwest / Commonwealth Bank Of Australia by calling 137 000 phone number

Business Banking Enquiries

1800 650 111
1800 650 111

Click up if you have successfully reached Bankwest / Commonwealth Bank Of Australia by calling 1800 650 111 phone number 0 0 users reported that they have successfully reached Bankwest / Commonwealth Bank Of Australia by calling 1800 650 111 phone number Click down if you have unsuccessfully reached Bankwest / Commonwealth Bank Of Australia by calling 1800 650 111 phone number 0 0 users reported that they have UNsuccessfully reached Bankwest / Commonwealth Bank Of Australia by calling 1800 650 111 phone number

Customer Service

+61 894 492 840
+61 894 492 840

Click up if you have successfully reached Bankwest / Commonwealth Bank Of Australia by calling +61 894 492 840 phone number 0 0 users reported that they have successfully reached Bankwest / Commonwealth Bank Of Australia by calling +61 894 492 840 phone number Click down if you have unsuccessfully reached Bankwest / Commonwealth Bank Of Australia by calling +61 894 492 840 phone number 0 0 users reported that they have UNsuccessfully reached Bankwest / Commonwealth Bank Of Australia by calling +61 894 492 840 phone number

International

+61 130 025 9233
+61 130 025 9233

Click up if you have successfully reached Bankwest / Commonwealth Bank Of Australia by calling +61 130 025 9233 phone number 0 0 users reported that they have successfully reached Bankwest / Commonwealth Bank Of Australia by calling +61 130 025 9233 phone number Click down if you have unsuccessfully reached Bankwest / Commonwealth Bank Of Australia by calling +61 130 025 9233 phone number 0 0 users reported that they have UNsuccessfully reached Bankwest / Commonwealth Bank Of Australia by calling +61 130 025 9233 phone number

Manager Customer Relations

More phone numbers

Bankwest / Commonwealth Bank Of Australia emails

customer.relations@bankwest.com.au

100%
Confidence score: 100%

Support

robert.cory@bankwest.com.au

99%
Confidence score: 99%

russell.yeo@bankwest.com.au

99%
Confidence score: 99%

communication

More emails

Bankwest / Commonwealth Bank Of Australia address

108 St Georges Terrace, Perth, Western Australia, 6000, Australia

Bankwest / Commonwealth Bank Of Australia social media
Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Apr 22, 2025
View all Bankwest / Commonwealth Bank Of Australia contacts