The complaint has been investigated and
resolved to the customer's satisfactionResolved Bangkok Adventist Hospital (Mission Hospital) — Medical malpractice
resolved to the customer's satisfaction
I went to Bangkok Adventist Hospital (Mission Hospital) for my treatment. I was having sore throat and was coughing. Hence I decided to visit Bangkok Adventist Hospital (Mission Hospital) . The hospital prescribed 3 medications for me which included two pills and cough syrup. However, after two days of taking the medicine regularly trice a day. I felt my throat was burning, hence decided to contact Bangkok Adventist Hospital (Mission Hospital) to consult the pharmacist. To my surprise, the pharmacist said that she gave me the wrong medicine, instead of prescribing M-Tussis (cough syrup), she gave me BETADINE SOLUTION. Not realizing it was a wrong medication, I had it for two days. I felt this was absolutely wrong and such a big neglect of duty by the pharmacist and Bangkok Adventist Hospital (Mission Hospital) . I contacted the hospital demanding to talk to the administrative.
They offered me a compensation deal which included 3 annual health check-ups, $2300, and 3 years Health Insurance scheme. However, I was not satisfied as I haven't demanded for any monetary incentives but a full responsibility of the hospital in taking care of me for any side effects or long term effects from ingesting BETADINE SOLUTION.
This is just TOTALLY UNACCEPTABLE!!! How can you run a hospital without being responsible for your actions! BANGKOK ADVENTIST HOSPITAL (MISSION HOSPITAL)..A BIG TIME..NO! NO!