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Bandcamp Complaints 12

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4:04 pm EDT
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Bandcamp Bought 2 songs for under $5.00 got charged $395.52

9/5/2024 Thursday evening I purchased 2 songs by the artist Ren... "Dump Beat Down" n the occupying instrumental... I purchased both songs for under $5.00...I checked my bank account on 9/6/2024 to pay some bills and was shocked to find Bandcamp had charged me $395.52...This was a HUGE mistake...My bank is also sending a dispute claim...Roxy Hayes

Claimed loss: $390

Desired outcome: $390

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I was chaotic before. at one time, I deleted my account (sotz. bandcamp.com) which had 4k album art and song specific art as well, also lyrics. I wrote a long letter to support back then, and they said they couldnt help me. if I searched for it on google images, I found low resolution versions. I know they still had them on their machines (akamai.com). I...

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2:43 pm EDT
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Bandcamp Bandcamp's Unexplained Ban Leaves Paying Customers Hanging

So, I was browsing the web for some good tunes and stumbled upon Bandcamp. I gotta say, I was pretty impressed with the selection they had. I ended up buying some music that I really enjoyed and thought nothing of it. But then, out of nowhere, I found out that the creator of the music had been banned from the site. What the heck, man? I didn't do anything wrong and now I can't even access the music that I paid for. It's a real bummer. I wish Bandcamp would have given some kind of explanation or reason for the ban, but nope. Just left me hanging. I'm not sure if I'll be using their site again after this experience. It's just not cool to treat paying customers like this.

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Is Bandcamp Legit?

Bandcamp earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Bandcamp to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Bandcamp is known for their high standards and safety. If you're thinking about dealing with Bandcamp, it's wise to check how they handle complaints.

Bandcamp.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Bandcamp.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

We looked up Bandcamp and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

However ComplaintsBoard has detected that:

  • While Bandcamp has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 12 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • We conducted a search on social media and found several negative reviews related to Bandcamp. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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2:00 pm EDT
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Bandcamp Discover Indie Music Gems on Bandcamp: A Review

Bandcamp is a website that's all about indie music. It's got a lot of artists on there that you might not have heard of before, but that's part of the fun. If you're into electronic or rap music, you might find that Soundcloud is more your thing, but if you're looking for something a little more off the beaten path, Bandcamp is definitely worth checking out.

One of the things that sets Bandcamp apart from other music sites is that you can set your own pricing. That means that if you're an artist, you can decide how much you want to charge for your music. This is something that you can't do on Soundcloud, so it's definitely a big plus for Bandcamp.

Overall, Bandcamp is a great site for anyone who's into indie music. It's got a lot of great artists on there, and the fact that you can set your own pricing is a big plus. If you're looking for something a little different, definitely give Bandcamp a try.

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1:37 pm EDT
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Bandcamp Bandcamp Review: Disappointing Upload Process and Limited Format Options

I gotta say, Bandcamp ain't all that great. I mean, sure, the support is pretty good, but that's about it. I spent so much time trying to upload my songs, but no matter how many times I converted them, they just wouldn't work. Apparently they had to be "lossless" or something like that. What a pain in the butt! And after all that effort to sign up and get started, it was a real letdown to have the last step of the process not work. I'm only giving them two stars because of the support, but otherwise, I wouldn't recommend Bandcamp to anyone.

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Bandcamp Unreliable Payment and Poor Support: My Experience with Bandcamp as an Artist

Bandcamp is a website where you can listen to music and buy albums from artists. I have an artist registration on Bandcamp and I have to say, the service is terrible. I was supposed to receive a payment to my PayPal account on August 23, 2021, but it's already August 31 and I still haven't received anything. I tried to contact Bandcamp support to solve this issue, but they never replied to me. It's really frustrating because I need that money to pay my bills.

I don't know what to do now. I'm thinking of contacting PayPal to see if they can help me. It's really disappointing that Bandcamp doesn't care about their artists. I put a lot of effort into my music and I deserve to be paid on time. I hope that Bandcamp will improve their service in the future and treat their artists with more respect.

In conclusion, if you're an artist thinking of using Bandcamp, be aware that their service is not reliable. You might not receive your payments on time and their support team is not helpful at all. I wouldn't recommend using this website if you're serious about your music career.

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Bandcamp Disappointed with Bandcamp's Shipping Delay and Lack of Warning about New VAT Rules

I ordered from Bandcamp on March 2nd and it's been 3 weeks now, but my package hasn't arrived yet. I complained to them about it and they told me that due to new VAT rules, they don't know when my package will be delivered. It would have been nice if they had warned me about this before I made my purchase. This has ruined my wife's 20th wedding anniversary, so I won't be buying from Bandcamp again.

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Bandcamp Bandcamp Review: A Solid Platform for Discovering New Music, But Don't Expect Perfection

So, I was checking out Bandcamp the other day and I gotta say, I had a bit of a rough experience. I was involved in a release that they did a review on, but they totally left out my artist name! Like, come on, it's the first one on the release! And to make matters worse, they dissed a particular aspect of the release. Not cool, man. If you're gonna write about people, you gotta do it proper. But hey, maybe it was just a one-off thing. Overall, I still think Bandcamp is a pretty solid platform for discovering new music and supporting independent artists. They've got a great selection of genres and a user-friendly interface. Plus, I appreciate that they give artists a fair cut of the profits. So yeah, despite my little hiccup, I'd still recommend giving Bandcamp a try. Just don't expect them to get everything right all the time, ya know? We're all human, after all.

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Bandcamp Bandcamp's Unauthorized Charges Caused Me Financial Problems

So, I gotta tell ya, I had a pretty rough time with this Bandcamp site. I mean, I was just cruisin' along, enjoying some sweet tunes, when BAM! I find out that they've been takin' money outta my account every month without me even knowin' about it! Can you believe that? It's caused me some real problems, let me tell ya. I'm on a fixed income, and I can't be havin' money disappearin' like that.

I mean, seriously, who's runnin' this joint? They gotta get their act together, 'cause this is just not right. I don't know if it's some kinda glitch or what, but it's gotta stop. I don't wanna be all negative, 'cause I do like the music on this site, but this is just unacceptable.

So, if you're thinkin' about signin' up for Bandcamp, just be careful. Make sure you keep an eye on your bank account, 'cause you never know what kinda shenanigans they might be pullin'. I'm not sayin' you shouldn't use the site, but just be aware of the risks. And if you do run into any problems, make sure you speak up. We gotta hold these companies accountable, ya know?

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Bandcamp Bandcamp's Sign-Up Process Needs Improvement: A Frustrating Experience

So, I was trying to sign up for Bandcamp to buy some music, but it was a real hassle. I put in my email and they told me I already had an account, but I know for a fact that I didn't. Then, when I tried to reset my password, they said there was no account with that name. What gives? It's so frustrating when things like this happen. I mean, how am I supposed to support the artists if I can't even sign up to buy their music? It's a shame because I know they're missing out on potential sales. Hopefully, they can fix these issues soon so that more people can enjoy the great music on Bandcamp.

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Bandcamp Cautionary Review: Bandcamp's Payment Issues and Unresponsive Support Team

Bandcamp is a website that I've been using for a while now, but I've recently had a bit of trouble with them. I was supposed to receive a payment of $180 through PayPal, but it's been over 12 days now and I still haven't received it. I've tried reaching out to their support team, but I haven't been able to get a response from them. It's really frustrating because it feels like they're just ignoring me.

I've heard from other people that they've had similar issues with Bandcamp. Some people have even accused them of committing fraud. I don't know if that's true or not, but it's definitely concerning.

One thing that I've noticed is that Bandcamp used to send multiple payments to my PayPal account, but now they've stopped sending anything at all. I'm not sure why that is, but it's definitely not a good sign.

Overall, I would say that if you're thinking about using Bandcamp, you should be cautious. While I've had some good experiences with them in the past, my recent experience has been pretty negative. If you do decide to use them, make sure you keep an eye on your payments and don't hesitate to reach out to their support team if you have any issues.

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Bandcamp Bandcamp review: great concept, poor execution and customer service

Bandcamp is a website that sells music and merchandise from independent artists. It's a cool site, but it has some issues. For example, if you forget your password, you can't change it yourself. You have to contact their support team and wait for them to send you a link. It's a hassle, and it takes time.

Another thing that's frustrating is that they don't offer refunds. If you buy something and you're not happy with it, tough luck. You can't get your money back. That's not fair, and it's not good customer service.

I really hope that Bandcamp improves their customer support and refund policies. If they don't, they might go out of business. And honestly, I wouldn't be sad if they did.

In fact, I think a class action lawsuit against them would be a great idea. They need to be held accountable for their poor customer service and unfair policies.

Overall, I like the concept of Bandcamp, but their execution needs work. If they can fix their issues, they could be a great platform for independent artists and music lovers. But if they don't, they might not survive in the long run.

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Lazar Milovanovic
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Jun 08, 2024 7:50 am EDT
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Today I used a lot of bandcamp codes, but why did I get banned ? Support once told me that it is fine if I use bandcamp codes.

Overview of Bandcamp complaint handling

Bandcamp reviews first appeared on Complaints Board on May 26, 2023. The latest review Bought 2 songs for under $5.00 got charged $395.52 was posted on Sep 7, 2024. Bandcamp has an average consumer rating of 1 stars from 12 reviews. Bandcamp has resolved 0 complaints.
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