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Israel-Music.com
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1.0 12 Reviews

Israel-Music.com Complaints Summary

0 Resolved
12 Unresolved
Our verdict: Engaging with Israel-Music.com at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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Israel-Music.com reviews & complaints 12

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Newest Israel-Music.com reviews & complaints

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D
10:25 am EDT
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Israel-Music.com CDs

This site is most likely a scam. Ordered cd's over 4 months ago with nothing shipped and no contact received. Do not order from them or send any money. They will charge world wide shipping for local items. Never responded to multiple email, phone requests, even after I spoke with them personally. If ordering, make sure you use a credit card where you can get your money back

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1:32 pm EST

Israel-Music.com Israel-music.com tamuz records fraud

israel-music.com is a fraud. Hopefully they are in Ktzi'ot prison by now, breaking rocks in the Negev. DO NOT ORDER ANYTHING FROM THEIR FAKE WEBSITE!

Desired outcome: israel-music.com banned and Tamuz Records criminal in Ktzi'ot Prison

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11:40 am EDT
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Israel-Music.com Non-existing Tracking Number, probably another scam

I truly wish I had found this site earlier. I placed an order a few weeks ago on this store and got no confirmation e-mail, although I was charged on my credit card. So I wrote them the first time. No response.
Then they changed my status on their site to shipped with a tracking number that is, to no one's surprise I imagine, non-existing.
I have written them numerous times and never got any kind of answer. Sadly, as I can see in here, I'm pretty sure I'm also being scammed.

This been going on for so many years now, with so many complains, as far as I can see, how can this store still be operating it beats me!

Desired outcome: P.

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Erik Vornoff
, US
Feb 04, 2022 3:04 pm EST

This happened to me exactly. They are the only ones who are selling a 5 CD set that I want so I ordered again. This time, the transaction didn't go through.

THEY NEVER ANSWER EMAILS AND HUNG UP ON ME WHEN I CALLED FROM THE UNITED STATES.

Is Israel-Music.com legit?

Our verdict: Israel-Music.com's operations, reviewed by Complaints Board, reveal a mostly legit stature albeit not without reservations. This assessment encourages users to navigate Israel-Music.com's offerings with a discerning eye, especially scrutinizing the fine print and any user feedback closely.

Israel-Music.com earns 62% level of Trustworthiness

Good Credibility Notice: Israel-Music.com rated around 62% by Complaints Board. Generally safe, but exercise caution in information sharing.

Israel-Music.com has claimed the domain name for israel-music.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Israel-music.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several mixed reviews for Israel-Music.com have been found on various review sites. While some customers have had positive experiences with the company, others have reported issues with their products or customer service. It's important to read and consider a variety of reviews before making a decision to purchase from this website.

However ComplaintsBoard has detected that:

  • We conducted a search on social media and found several negative reviews related to Israel-Music.com. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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2:36 am EST

Israel-Music.com Not getting responses to my e mails

On june 12 I ordered 3 cd's, and have not received them. I have e mailed them 7 times and gotten no response. My account is marked "cannot charge". I do not understand. I gave them my debit card number when I ordered. They have not taken the money from my account. My main complaint is that they are not answering my e mails.

Desired outcome: I want the items i ordered, or an answer to my emails. At least they have not taken money from my account. Thank you

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8:26 pm EDT

Israel-Music.com music CDs

I wish I had read all those negative reviews before I ordered several CDs from this company. I've been waiting for 3 months, haven't received the CDs for which the company took my credit card payment, and I haven't heard back from the company in response to my inquiries.

It seems Israel-Music.com is running a sham business. It's shameless and they should be prosecuted for committing internet fraud.

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1:19 pm EDT

Israel-Music.com Not received CD

I ordered a CD from Israel-Music.com on March 16th 2021. I found this website to very reliable in the past as I received all my orders up to June 1st 2020.
I have still not received the one I ordered on the 16th of March. Someone else commented in November 2020 of a similar incident regarding music they didn't receive. Do you know if this company has gone bankrupt as it was ok in the past?

Desired outcome: I would like a reply

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8:12 am EDT
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Israel-Music.com Order im-141401 never received

Hello,
I have ordered a CD from Israel-Music.com on april 10th and never received it.
Here's the email I got from them (I also attach a screenshot):

Cher ([protected]@free.fr),

Ce message confirme que votre commande a été reçu et le numéro de
commande est [IM-141401].

Notre département des ventes va maintenant essayer de débiter votre carte
de crédit pour des raisons de sécurité. Une fois confirmée, votre
commande sera prise en compte et préparer pour son expédition.

Sincerely,

--
Sales & Support
Israel-Music.com
http://fr.israel-music.com/
service@israel-music.com

My email is: [protected]@free.fr

Thank you for helping me.

Bob Eisenstein

Desired outcome: Total refund

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1:26 am EDT

Israel-Music.com music cds

Have ordered a double CD two weeks ago and have paid it inclusive of postage, by credit card. Since then I have received one email saying that the charge to my credit card was done successfully, but no more.
They have never responded once to my ten (at least) messages.

Definitely a company that collects money and delivers nothing.
I wonder why their website still exists after all these years?
Please wipe them out of the Internet.

FRAUDSTERS!

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1:12 am EDT
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Israel-Music.com dvds

Never received shipping info or an email from him. He works by himself, no employees at all.
The status of my order kept saying "received" and nothing happened since July 20/2017
This is an Israeli company led by Zvi (Zvika) Shapira. The exact address according to Israeli information:
Zvi (Zvika) Shapira
Tidhar Street 27
Herzliya

I had a big loss!
What a big scam!

Shame on you Zvi Shapira.

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1:02 pm EST

Israel-Music.com Order not delivered

On May 13, 2015 I ordered CDs as per order IM-120320 for € 130.34 in the Israel-music.com web site with credit card payment, in my account appears : This order was shipped and completed - Shipment #1 - July 5, 2015 - Standard Worldwide Shipping - Estimated Delivery: July 19, 2015 Tracking Number: RR410374286IL I never got it, the tracking doesn't exist in the post tracking system. I contacted them : by email (2 different addresses): not answered via Phone: after several call with no answer or fax-answer, finally answer we will send you new delivery with some more item for the reward of the missing delivery Nothing appear no delivery Finally I decided to contact them using the comment option on their facebook page - i just left a comment on their 3 last posts on facebook, with details of my case and my inquiry... Only then, they responded on facebook : we will check with our shipping team and get back to you" No answer My comments were deleted

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Gijs Comijs
, US
Oct 22, 2018 9:07 am EDT

How is it possible that the website of Israel-Music.com is still in the air. And that they have been able to carry out this scam since 1990. Their slick presentation suggests that you are dealing with a professional and reliable web store. Yes, they are professional, but then as master scammers!
From September 22, 2018, my order is on "not yet sent" and now, on October 22, 2018, nothing has changed in the order status.
My questions via the contact form are not responded to. My e-mails are not answered and no one can be reached by telephone.
Obviously, the amount of the purchase has been debited from my credit card a long time ago, and this is what scammers do: getting money without delivering.
Their slogan should be: "what you see is not what you get, in fact, you do not get anything!"

Be warned and spread the word: Israel-Music.com is totally unreliable!

ComplaintsBoard
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7:45 am EDT

Israel-Music.com Seller provided defective CD

I bought CD from the www.Israel-Music.com/ Tamuz Records Ltd. The company fooled me and provided the fake CD, which was defective and nothing worked. I tried to return it, but the seller simply ignored all my complaints and hasn’t provided any info back. I was shocked, ‘coz I really wanted to get money back. These people are scammers and liars, who take money and provide bad-quality things. Please post your comments about this company.

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Tamuz Records Ltd.
, IL
Apr 27, 2015 2:55 pm EDT

hi, can you provide the order number so we can have a look? can you upload the photo of the fake CD? we *only* sell genuine products made-in-israel and have done so since 1999.

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Tamuz Records Is Finished
Harare, Harare, ZW
Sep 25, 2021 8:02 pm EDT

Nice try, you are a fraud.

ComplaintsBoard
H
1:03 pm EDT

Israel-Music.com Defrauded by Internet CD/video company

I am writing to report having been defrauded by Israel-Music.com, the e-commerce arm of Tamuz Records Ltd. I have retained all relevant documentation to substantiate my claims.
On Dec. 1, 2009, I placed an order with Israel-Music.com for five CDs (Order Number IM-73238)., for which I paid $125.97 CAD via Pay Pal. On Dec. 21, Israel-Music notified me by email that they had verified my payment, and gave me an estimated delivery date of December 22 (which did seem odd!). However, each time I have tried to track my order since then, I find that they list it as "being processed and prepared for shipment." By April 2010, I had emailed Israel Music eight times to inquire what had happened to my order. Each time, I received no response except the same computer-generated message. I have tried to contact them by phone, and there has never been a soul there – only a recorded message stating that the voice mailbox was full! Finally, I wrote to them at the contact address provided on their website (Tamuz Records Ltd., PO Box 198, Ra'anana, 43102, Israel), but received no response. In short, the CDs never arrived. I finally gave up on my order, although once in a while I still check on its status – which, as of September 17, was still listed as “being processed and prepared for shipment”! I question whether Israel-Music.com is a legitimate business at all -- in fact, whether it even exists save as a glossy website!
I am Canadian, but apparently customers from Holland and Germany have also been victims of fraud at the hands of this mail-order company. They report experiences almost identical to mine, some of which are described on websites such as www.skyscrapercity.com (“Chrizzl” and “Gingio” from the Netherlands), ch.reclabox.com (“W. Gebhardt” from Germany), and on the blog of Henrik Blunck (also from Germany). It is important that people be warned about this shameless company so that they too do not become victims!

Read full review of Israel-Music.com and 30 comments
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GaBa2
, US
Nov 28, 2023 3:32 am EST
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This website takes orders and never supplies them! Now they have my credit card! it seems like a SCAM. Be careful.

The guy of the store answered my phone once, told me he will check my order. He never checked and then he stopped answering me.

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Itai Hak
Great Neck, US
Sep 23, 2023 9:21 pm EDT

Two months have passed. No one responds to customer service. Items never showed up.

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A Jen
, US
Mar 20, 2023 3:52 am EDT
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I have bought late November 2022 CD from Israel-music.com, The credit card number has been submitted and money was sent. No product has been delivered. No contact. No answer for the emails or contact form.

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Fa Cornesse
, US
Mar 09, 2022 5:53 pm EST

Commande d'un vynil. Payé et jamais reçu. Pas de réponses à mes emails évidemment. Comment depuis autant d'années ce site peut il en toute impunité arnaquer les consommateurs?

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Oswaldo Ficacci
, US
Dec 19, 2021 2:23 am EST

I purchased some CDs in Israel Music back in 2014. I went to the same, and it was very frustrating, I spent USD 200, but the CDs never arrived, sent multiple emails with no response. I was attended by a guy who took note of my order and my name; both times, it was the same person, but it was very difficult to rare that he took the call. On both occasions, he told me in his lousy English that my order was already being processed and shipped. Eventually, I got tired of calling and emailing, the charge went straight to my credit card, and I could never get my money back.

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Tamuz Records Is Finished
Harare, Harare, ZW
Sep 22, 2021 4:39 pm EDT

Thanks for the info ! www.israel-music.com is a RIP OFF. I have been wondering what happened to my order of September 4, 2021 - my account at israel-music.com shows "payment received." However, no email confirmation, no response from Israel Music, and no charge has appeared on my card statement in 3 weeks, and I will try to get the company to block Israel Music if they suddenly try to process this payment.

He may be laying low because the heat is on, so good work communicating everyone ! He may be not processing orders since we are getting wise to his scam.

However, he may be letting payments pile up, then before the cards expire he will process them all at once and make off with a big pile of money. I encourage everyone to inform their card companies and try to block this event in advance.

I will contact the authorities in Israel as well. This person needs to be stopped. I am sure Mr. Tamuz Records will enjoy his well-earned stay at Ktzi'ot Prison בית הסוהר קציעות !

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pabspale
, US
Aug 28, 2021 11:43 am EDT
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I truly wish I had found this site earlier. I placed an order a few weeks ago on this store and got no confirmation e-mail, although I was charged on my credit card. So I wrote them the first time. No response.
Then they changed my status on their site to shipped with a tracking number that is, to no one's surprise I imagine, non-existing.
I have written them numerous times and never got any kind of answer. Sadly, as I can see in here, I'm pretty sure I'm also being scammed.

This been going on for so many years now, with so many complains, as far as I can see, how can this store still be operating it beats me!

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Douvy
Liège, BE
Jun 29, 2021 12:24 pm EDT
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Bonjour à tous,

Je suis aussi dans le même cas, pour un CD commandé le 4 avril 2020 et 27, 98 euros débités de ma carte de crédit dans la foulée. Depuis, ma commande est en traitement, mais je n'ai toujours rien reçu et il est impossible de les contacter, que ce soit par mail ou par téléphone.
Bref, fuyez le site d'israel-music.com comme la peste! Ils sont tout sauf sérieux
Publicité négative sera faite auprès des différentes communautés juives de Belgique, via les réseaux sociaux et de vive voix.
De plus, des démarches administratives seront entreprises auprès de la Cyber Crime Unit, en Belgique, pour informations et suites utiles.
Ce sont des personnes peu sérieuses, sans aucun scrupule et clairement malhonnêtes qui doivent absolument arrêter de nuire.
Et le plus grave, dans tout cela, c'est qu'ils donnent une bien triste image, faussée, du beau pays qu'est Israël, ainsi que de la gentillesse des gens qui y vivent et des belles valeurs qu'ils portent en eux.
Rien que pour ce fait, honte à vous israel.music.com, vous êtes des voleurs sans âme!

Douvy (S. Paulo) 🐻

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Leah75
, US
Nov 16, 2020 1:12 pm EST

This happened to me as well. They did not ship order and charged our credit card

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René Bant
, NL
Jun 05, 2020 3:02 pm EDT

I ordered a CD from Israel Music on February 28, 2020. to date I have received nothing.
The order history indicates that the order has been received. shortly afterwards received an advertising mail from the company, indicating that they have my email address; although the e-mail address is known, I did not receive an answer to the two emails sent ...

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