Banana Hobby review: wrong merchandise/no refund

5/19/10 ordered and paid in full using paypal a rc stealth bomber...it was on backorder due at end of may...then pushed back to end of june...I emailed them for two months to find out when it was coming..finally we recieved a box from them at the very end of June..they sent us the WRONG plane, not at all similar except it was an rc..I called with a bad feeling that this was intentional and was refused the chance to speak with a manager or person in charge..John of cust. service claimed the only way to speak with a higher up was online chat..I knew it was bad at that piont..he told me to photograph the item..thats the only way they would help me send it back..so I did, he sent me an email with a ups label attached..I put it on the box and stuck in on truck the next day, still talking the end of June here...Its July 21 and I have not gotten a refund or email from them despite my sending at least 4 to find out the status of the refund. Now I go online and am finding numerous complaints filed against this company and I myself have filed with the goverment and bbb..pass it on not to buy from this snake oil company..they will take your money and run !