The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Aveda Conceptrip off

V

Pure NV Salon didn't wash my daughters hair, do the head massage, just curled her already wavy hair. They charged $48.00. I called and explained that I got my hair cut, blowed dry and curled for $50.00. They claimed that hers was a special occasion (graduation) and that was a different category altogether and the staff should have explained it when she booked the appointment. They didn't do that. The management feels that they are correct and frankly, I have never heard such nonsense from a business owner. He also mentioned that an Aveda Concept salon doesn't mean they have to follow a standardized format. The second salon in this town, called Kasha, seemed better, until I got two very bad haircuts by the owner. Instead of fixing the first one he made it worse! I mentioned that a $70.00 haircut should be of a better quality than say, a $25.00 one. He shrugged and that was that. My take on Aveda? Total ripoff.

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.