CB Auto Parts and Repair Stores AutoZone Complaints #102-121

AutoZone review: would not start vehicle

SGD80 of Louisville, US

Mar 25, 2020 2:28 pm UTC

Verified customer

I purchased a Duralast Gold battery for my 2007 Odyssey on May 31, 2018. 5 year warranty, free replacement within first 36 months. This morning, March 25, 2020, van would not start. Checked cables, they were tight and clean, nothing was left on, but all it would do was click. Not enough power to engage the starter. Jump started with no issues. Let it run for 30 minutes and then drove 25 minutes to work. Took battery out and took it to 2 different stores in Louisville, KY to get another one. Both refused, saying there was nothing wrong with it. I paid $185.00 for a battery with no warranty. I had to purchase another battery elsewhere. I want my money back.
Steve Dicken
[protected]

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+1 (800) 288-6966

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