AutoZone review: employees and management

giving you a one-star because I have to otherwise it would have been a big fat zero. I have never been so disgusted and appalled at the same time. I walk into a store with two employees and older man and a kid working at the counter nobody else was in there. I needed help. I needed to find the screws to mount my license plates to my new vehicle I didn't know what size I am not a mechanic or a trade person whatsoever. I don't know certain sizes of screws. So I asked if I could get some help with matching screw sizes. His response to me"You're going to have to go figure that out on your own." The manager wouldn't even help me! He just turned around walked outside to smoke a cigarette. One of the customers that heard the conversation actually walked outside with me to tell me what I needed and to go across the street to O'Reilly's and that's exactly what I did. So did he. He was shocked by what he heard. I have shopped with AutoZone for years, spent tons of money. I will never walk the foot in any of your stores nationwide again! I wound up spending three times as much money with O'Reilly's because not only did they treat me with respect and dignity that I deserve as a paying customer, they mounted the plates for me. While these two guys over at AutoZone are screwing around disrespecting clients, and not doing their job. They don't deserve to work You're losing business because of those two. I tell you what if I ever caught my employee treating a customer like that they'd be fired on the spot. I expect corporate to do something about this