AutoNation review: Return of my $500 deposit on a Camry that turned out to be unavailable.

On Saturday, June 10th 2023, I placed a $500 deposit on a 2022 Camry XSE

(VIN 4T1K61AKXNU021995) at AutoNation of Fort Myers, FL. The vehicle was supposedly available at the AutoNation dealership in Weston, FL.

On Monday, June 12th, I was informed by the Sales Consultant, Seth Enyeart, that the car was not available, but that he would continue to look for one for me.

After two days with no repsonse from Seth, on July 14th, I contacted Mr Randy Towne, the internet Sales Manager at the dealership.

After a long conversation with Mr Towne, during which he could not find a vehicle for me, I requested a return of my $500 deposit. Mr Towne agreed and in a subsequent email between us on the matter replied "Understood, sir, we've processed the refund and will keep looking for another potential match."

To date, July 3rd, 2023, I have not received my refund, nor have I had any positive response from either Mr Enyeart or Mr Towne, to my emails regarding my request for the refund.