Latest Reviews and Complaints
Line 5 contract 196335
Auto defender is refusing to send the cancellation paperwork concerning Line 5 Contract #196335 and is thus withholding returning $3692.82 to Line 5 for cancellation of the warrantee on the Grand Cherokee which was sold in October, 2024 to Bruno Sinigaglio in Washington State. As a result, the original owner, Meadow Stansel, is being harassed by collection companies for payment of an interest fee associated with the $3692.82. Additional investigation has revealed that Line 5 will no longer underwrite any contracts involving Auto Defender due to previous and continuing deceptive practices such as what you are doing to Meadow Stansel and correspondingly to Line 5. Please send the cancellation paperwork required to line 5 and return the funds necessary to resolve this issue. If this is not resolved in a timely manner, complaints will be made to the FBI and agencies involved with regulation of interstate commerce.
Desired outcome: Cancellation of the Line 5 Contract #196335 and return of funds in the amount of $3692.82 to satisfy the cancellation.
Confidential Information Hidden: This section contains confidential information visible to verified Auto-Defender representatives only. If you are affiliated with Auto-Defender, please claim your business to access these details.
Amazing customer service helped me when i needed it recommending this to my parents as well
Amazing customer service helped me when i needed it recommending this to my parents as well.
If it is so great, why won't they let you out of the so-called 'contract'? Any reputable company doesn't hold you HOSTAGE to their company, as Auto-Defender is doing to a lot of people.
Honest and truthful, knows all facts and import points/topics, not pushy and makes you feel relaxed while talking.
Amazing customer service helped me when i needed it recommending this to my parents as well.
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Honest and truthful, knows all facts and import points/topics, not pushy and makes you feel relaxed while talking
Honest and truthful, knows all facts and import points/topics, not pushy and makes you feel relaxed while talking.
Replied
I wanted to say the Katie in customer service goes above and beyond most any Customer service representatives I have encountered
I wanted to say the Katie in customer service goes above and beyond most any Customer service representatives I have encountered. After I initially purchased my extended warranty she explained everything in detail and gave me all her contact info so I could reach her if I had any questions. She reassured me of my purchase and left me feeling comfortable and without any questions or regrets in my decision to buy this extended warranty from auto defender Diamond plan. Then after I read through the contract she again answered all my questions and removed any doubts I was experiencing . So I just wanted to say I wish all customer service representatives were as accommodating and professional and courteous as Katie on customer service!
The complaint has been investigated and resolved to the customer's satisfaction.
Auto-Defender complaints: history and resolution overview
Out of all reported cases, 0 complaints (0%) have been marked as resolved, while 1 complaints (100%) remain unresolved. The most recent resolved complaint, I wanted to say the Katie in customer service goes above and beyond most any Customer service representatives I have encountered, provides additional insight into how customer issues have been handled.
Customer feedback spans multiple years and reflects a range of user experiences. A majority of complaints remain unresolved, which may be important to consider when evaluating the company.
Is Auto-Defender Legit?
Auto-Defender earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Auto-Defender has received 3 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Auto-defender.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Auto-defender.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Auto-defender.com you are considering visiting, which is associated with Auto-Defender, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
A trust mark has been identified for a auto-defender.com, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.
However ComplaintsBoard has detected that:
- Auto-defender.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The auto-defender.com may offer a niche product or service that is only of interest to a smaller audience.
- Auto-Defender protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
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Auto-Defender Contacts
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Auto-Defender phone numbersClick up if you have successfully reached Auto-Defender by calling +1 (877) 789-2167 phone number 0 0 users reported that they have successfully reached Auto-Defender by calling +1 (877) 789-2167 phone number Click down if you have unsuccessfully reached Auto-Defender by calling +1 (877) 789-2167 phone number 0 0 users reported that they have UNsuccessfully reached Auto-Defender by calling +1 (877) 789-2167 phone number
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Auto-Defender emailscs@auto-defender.com77%Confidence score: 77%
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Auto-Defender address32 Williams Ave, Mystic, Connecticut, 06355-2900, United States
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Auto-Defender social media
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Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 15, 2026
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