Astral Group Reviews 2025 – ComplaintsBoard

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Collen Mnguni of Johannesburg, ZA

Oct 19, 2021 7:57 am EDT

Astral Group TV license

Good day I have a problem with you as I bought a TV 2 years back at Kwaggafontein branch and I didn't have aTV license then I use my Aunts ID to buy it and the open for us a TV license but never explained that we need to pay each and every year because they needed a sales now my Aunt is blacklisted due to this thing because they never explained everything how does it work how to pay it and where so I'm going to take this to HelloPiter. ID we used to buy products was [protected] E Kabini and I was the one who was paying
[protected]
Cell [protected]

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How responsive is Astral Group's customer service?

0 Resolved

2 Unresolved

Total complaints: 2

Resolved complaints: 0 (0%)

Unresolved complaints: 2 (100%)

Absolutely frustrating 🫠
It's quite possible that Astral Group is not aware of the complaints or rarely monitors their existence because we find it hard to believe they don't care about their customers. We advise reviewers to be very careful and have a backup plan if their issue isn't addressed. Check out other unresolved complaints on ComplaintsBoard to avoid problems caused by Astral Group's silence.

How is Astral Group’s rated by clients?

Astral Group’s earns a 1.0-star rating from 0 reviews and 2 complaints, showing that the majority of clients are dissatisfied with services.

Keywords

communication company product receive refund representatives weeks branch buy explained id license open pay problem tv years

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Kenny Phillips of US

Apr 27, 2012 2:25 pm EDT

Featured review

Scam

I purchased product from Astral Group and was promised to receive it in 3 weeks. I haven’t received anything and Astra Group representatives stopped all communication with me. I wasn’t able to ask for refund because it is just impossible to get hold of anyone. Avoid this company at all costs.

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Astral Group reviews first appeared on Complaints Board on Apr 27, 2012. The latest review TV license was posted on Oct 19, 2021. Astral Group has an average consumer rating of 1 stars from 2 reviews. Astral Group has resolved 0 complaints.