Ask-Crew review: I am not sure what this company does 34

Don,t trust these people , they will rob you blind especially " Ask Crew.Com "

I have no contract with ask-crew.com but they took $101.76 Canadian from my account. The expanse shows as "RECURRING PYMNT 6SEP2023ASK-CREW.COM NV 72.58X1.[protected]"

do not want ask-crew.com refund of $10.00

I was in a chat inside my ADT website, and was sent to Ask-Crew.com without notification that it was either not ADT or part of Easy Pay. I did not sign up, and I do not need the service. As a result, you will refund the $74.00, dated 08/29/2023, and we will cancel our ADT contract, as the security company was lax with our personal information.

On March 26 or 27 of 2023, I reached out for help from an expert. Although the person was polite, he was no expert and his help was not helpful. When I started the process I was told that I would receive info on the service and the free or $1 offer. This did not happen - instead on 4/04/2023 and 5/08/2023, I was billed $49, twice. I was able to get in touch with Ask-Crew.com billing to cancel my non-order - non-order because I had not received an email promised by the service.

5/10/2023 I canceled the account. 5/11/23 I filed a fraud complaint with my bank. I was advised to ask for a refund, which I did. The rep said that the money would be back in my account in 10 business days, or by 5/25/2023.

I was told to keep the bank in the loop and to let them know if the money is refunded. To date, I have not received any email communication from Ask-Crew.com.

I had the same experience as many people here have mentioned but I was able to resolve the issue with Ask Crew. I paid one dollar to ask a question relating to an issue I was having with ebay. I was satisfied with the answers I was given and I was happy to part with a dollar for the service. One week later, 49 USD was subtracted from my bank via PayPal as a monthly fee with Ask Crew. I was surprised to see this as I hadn't used the passcode they sent me to join up and I hadn't created an account with them. I immediately cancelled the automatic billing system on my PayPal account to stop any further fees being paid. I then found this website (Complaints Board) and I saw how this has happened to a quite few people. I then went onto the Ask Crew website and discovered my profile (I didn't need the passcode to access this). I cancelled the monthly subscription that was active on my profile. I tried to contact Ask Crew from an address available in a Google search. The address didn't work so I contacted them through their website. I explained to them how I was happy to pay one dollar to ask my question and receive their service but I didn't require any further answers and had no need for further questions or membership privileges. Ask Crew said they were sorry to see me go and that a full refund would be returned to me within 5 working days. I received the refund two days later. I hope that this explanation of my experience will help anyone else that has had the same kind of issue with Ask Crew. The key points for me were that it is best to contact them through their website and to give a clear and complete account of the issue you are experiencing. This, I believe, will give you the best chance of resolving your issue with Ask Crew. Good luck.

they stole 68 euros of subscription by adding me to their list of subscribers without permission. I hope they can be reported

Stroked me too this is theft but the Banks or the Cops will never touch them.

They have ripped me off $150 over 2 weeks. Always billing on the weekend when banks are closed.

I didn’t even realise I had a subscription to be honest and now $107.96 has come from my account this is getting ridiculous. How do I cancel? Or what do I do so no more comes out

Same boat as you people but I had $70 taken out last month and was furious but they did nothing and in the meantime I cancelled their subscription but today they took $118, so I emailed really pissed off and still waiting for a reply. So hard making money on a pension and they just take it out. Will get my bank to look into but doubt anything will happen. Can only but try. So now have too change my card. Mongrels.🤬🤬🤬🤬

These people are thieves! I sent an email no response I didn’t agree to £49 to be removed from my account

@Mary that's the same issue I'm facing right now; such a disappointment, I contacted anyone but they insist in holding people's monay. Yours was still good, mine was 76.80 cent. Repulsive; anyways if I get anything I'll let you know; if you get anything also comment, I'd appreciate. God bless.

Same here.

I paid 1$ for help which they didn’t provide.

They then signed me to a subscription and I ended paying £60.

Scammers!

Yes I'm having the same trouble with this scamming bunch as we speak. I'm a single mom trying to get disability for congestive heart failure and trying to raise my 13yr. Old daughter. They are sorry for what hey do to innocent people every day.

My story is the same. Paid $1. I never signed up for a subscription. Next thing I know they are telling me I have a subscription. I have tried to cancel. Phone # says they will send a text. Never do. Chat never is set up when your question is how do I cancel this subscription which I never knew I had. What is the definition of SCAM?

I don’t want this subscription anymore ..

how do I cancel it

If anyone needs to contact ask crew by phone the phone number is [protected] I just called them and cancelled my membership and less than a minute I received a email confirmation that my membership was cancelled how ever you need to press the prompt for (you need help with your payment) I hope someone will find this useful. Be safe & have a great day!

These people are thieves and getting away with scamming innocent people like me. They should be reported for fraud.

I was billed 49.00 on 3 seperate consecutive months and without my authorization, lemandale limited charged my paypal account.

I have tried to contact them but there is never a response or reply. So i just referred the company to the fraud department analyst with my bank. They are currently under investigation.

I would advise paypal users to change their password and order a new bank card as well as go into your paypal and cancel any further auto paents from them.

The same thing happened to me. I don’t think I even paid a $1.00 fee. I will have to look. But I see this $49.00+ charge taken out of my PayPal account. I didn’t give these people whom I have never heard of permission to do that. What’s going on and how can they be stopped? I want my money back but some of my emails come back as undeliverable. This is just crazy! I think they’re in the UK. I’m going to investigate further.

Number for billing is [protected]. I never even got a sign up page. I believe it just went there when I hit something about support. I'm going to call today to cancel. Used once with no help. I'm also going to alert my creditor.

Same thing happened to me. A $49.00 charge for something I did not order.

Same thing happened to me. It is not possible to contact AskCrew to unsubscribe, and they have not responded at all to my attempt at electronic communication with them. THIS IS A SCAM!