Ascot Point Village’s earns a 5.0-star rating from 0 reviews and 1 complaints, showing that the majority of residents are exceptionally satisfied with living experience.
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Customer Service
The management acted very unprofessionally towards me. I think it is horrible that a company can talk to their tenants the way the property manager talked to me. I came to the office asking about a letter that I recieved from them referencing my children, who are straight A s and exempliary students. The letter stated that they have been too loud. When I questioned them calmly, the office manager became irrate and started yelling at me while she stuck her finger in my face. I do regret, but I mimiced her by sticking my finger back in her face and laughed. She cursed and yelled at me to get out of the office after I politely asked her to see the "several other complaints" she said she had about my children. She failed to show these. I either think she is lying or they were never made. She is lacking in people skills from what I saw and experienced. The playground that they are providing for the children is in disarray and frankly is unsafe for children to use. They want the children to play and ride their bikes in the parking lot. This is truly not safe. The property manager told me to tell my children to do this. I will not! The office here is clearly not in the business of providing a pleasant living for their tenants. They seem to be only in it to make a dollar.
The complaint has been investigated and resolved to the customer’s satisfaction.
Is Ascot Point Village Legit?
Ascot Point Village earns a trustworthiness rating of 100%
Highly recommended, but caution will not hurt.
Ascot Point Village resolved 100% of 1 negative reviews, its exceptional achievement and a clear indication of the company's unwavering commitment to customer satisfaction. It would suggest that the company has invested heavily in customer service resources, training, and infrastructure, as well as developed an effective complaint resolution process that prioritizes customer concerns.
A long registered date for ascotpoint-apts.com can be seen as a positive aspect for Ascot Point Village as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.
The age of Ascot Point Village's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Ascotpoint-apts.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Ascot Point Village as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
Ascotpoint-apts.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Ascot Point Village.
However ComplaintsBoard has detected that:
- Ascotpoint-apts.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The ascotpoint-apts.com may offer a niche product or service that is only of interest to a smaller audience.
Overview of Ascot Point Village complaint handling
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Ascot Point Village Contacts
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Ascot Point Village phone numbers+1 (828) 274-8990+1 (828) 274-8990Click up if you have successfully reached Ascot Point Village by calling +1 (828) 274-8990 phone number 0 0 users reported that they have successfully reached Ascot Point Village by calling +1 (828) 274-8990 phone number Click down if you have unsuccessfully reached Ascot Point Village by calling +1 (828) 274-8990 phone number 0 0 users reported that they have UNsuccessfully reached Ascot Point Village by calling +1 (828) 274-8990 phone number
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Ascot Point Village address23 Ascot Point Cir, Asheville, North Carolina, 28803, United States
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Ascot Point Village social media
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Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreAug 26, 2025
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