ASC — payment reversal
I am going to adding to the long list of complaints against ASC. My due date without late fees is the 16th of each month. In Oct. of 2008 they received my payment in full. Then on the 27th of the same month they sent me another statement stating the payment was reversed. I called to see what was going on.They said my bank refused payment. I called my bank and they said that since they, ASC, electronically collects instead of mailing in the check, they had hit a wrong number or something. I tried to call them back and was waiting on the phone for about 10 minutes. Nobody ever answered. In the mean time because of their mistake I am stuck with being a month behind. ASC has got to be the absolute worst mortgage company there is.