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I was assisted by Clive who lacked courtesy, he said you Short 41c I proposed 2 fetch it frm my car, he said the cashier will sort it out, he did not bother 2 explain how I should take my medication, I went to pay by the cashier (Tracey) who was rude enough 2 say "what are you saying", I tried to speak up but could not cause I just had an operation done to remove my sinuses, she then started shouting as she asked Clive "how much did you say he must pay?", Clive replied saying that I sent him 2 ask you guys 2 override, she said "his not asking me nicely", I then requested 2 speak 2 the mangr she kept on shouting at me, I then asked if is she refusing 2 call a a manager? she instructed Clive to call Delia (manager), Clive said its fine I will pay the 41 cent, he u jst being difficult, i then asked 4 his name & he showed me his name tag & said "write it down, here is how you spell it, I then asked to speak 2 his mangr he now said his the mangr, I said u can't be da mangr n reqstd his direct manager he said its Delia, I asked 4 her surname and he refused, he said I am boring & I said excuse me & he said from "men to men you are boring". The issue was not 41 cent but the attitude and service rendered by Arwyp employees, I am appalled @ the level of service I received, I was shouted, insulted @ and reminded that I am a typical black man who is unworthy of being treated with respect.
The complaint has been investigated and resolved to the customer’s satisfaction.
On the 24th of September 2022 (today), I walked in with a sick child at casualty around something to 6pm, it took them 30mins to open the file and it is 19:27 pm now and no doctor has not seen us yet.
Three patients including my daughter were sleeping on benches.
The service here is getting out of hand 🤞🏽
Dear Anonymous 234f, we appreciate you sharing your experience with us, and we apologise for not responding to it as soon as it was shared given that we were only recently made aware of this site. We want to reassure you that we consistently strive to enhance our services.
Waited more than 2 hours to be attended to and staff did not even seem to care
Dear Anonys8202, we appreciate you sharing your experience with us, and we apologise for not responding to it as soon as it was shared given that we were only recently made aware of this site. We want to reassure you that we consistently strive to enhance our services.
I can't rest or sleep despite being here for bedrest as there is banging and drilling.
Male visitors are using female patients bathrooms which is unhygienic at all.
Dear Thembi, we appreciate you sharing your experience with us, and we apologise for not responding to it as soon as it was shared given that we were only recently made aware of this site. We want to reassure you that we consistently strive to enhance our services.
Aircons is hot. Cannot go to cold. Temp already on 28.
Sisters doest want to call management or maintsnaince.
We are trying to whoke day already to fix the aircon but no luck. Please send peopleto fix aircons today 05 December 2018
Dear Johan, we appreciate you sharing your experience with us, and we apologise for not responding to it as soon as it was shared given that we were only recently made aware of this site. We want to reassure you that we consistently strive to enhance our services.